Hilton Dubai Creek Hotel & Residences is actually a rather nice hotel. Built well, keeps out the noise from the outside busy roads and even though it is a built up area, it feels private. The hotel overlooks the Dubai Creek and the views are great. On a clear day you can see the Burj Khalifa from the hotel. The hotel team are friendly and polite and most of them try to help as much as possible. The apartment was spacious, clean and decorated well. It had all the amenities needed for a comfortable stay. The hotel has a buggy facility to take you to and from the hotel to the front of the Marriot Marquis hotel at the front, making it easier to get to the Creek shopping mall and food district. However, this service is not publicised and we ended up at night around 11.30pm, having to walk 10mins to get to the Hilton hotel which is at the back of the hotel area. The hotel provides a continental breakfast. The baked goods lacked freshness and pastries were rock hard and dry. The hotel also boast as spa, sauna and steam room facility. In my 5 days stay at the hotel, the spa and steam room never worked. I enquired everyday and checked in everyday and everyday the sauna and steam room did not work. The steam room also had broken tiles and tap section which was very disappointing. Overall the hotel is good, but it definitely needs some work doing so that all the facilities work properly for guests to enjoy. I did raise this with the online hotel app team, however I received no response.
