We arrived at the hotel at 6am. They told us our room won't be ready until 12, unless we pay a lot more extra money for a suite. We didn't want to pay anymore and I'm glad we didn't as it wouldn't have been worth it. They made no effort to try and get us the first available room, we waited until 12.30, basically our first day was ruined, we travelled all night and then had to wait in reception for 6,5h and when we finally got the room we just went to sleep. Breakfast wasn't included in the room price, hotel that doesn't live up to their price, breakfast was ridiculous price, we had it once on the first day because we waited for our room, it was good, not worth the price. We had breakfast on jumeirah road, lots of places quite close by, not walking distance though. Another dissapointment was the rooftop pool, it was being renovated so we couldn't use it until the last 2 days, they hosted private parties on two nights and hotel guests were refused entry! The pool is a paddling pool, not good for swimming. The gym is very small and basic. The nightclub doesn't exist either, so all the reasons I chose this hotel for were not as advertised. It wasn't all bad, the staff were polite and helpful, housekeeping was great. Be aware that Jumeirah open beach and beach park, that are "close" are being renovated. We had to rent a car as there was nothing close, have to go to sharjah or dubai marina both 30km away to go the beach. Dubai is amazing, we seen so many places with the car.
