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Arvostelut: The Heritage Hotel, Autograph Collection

4 out of 5
The Heritage Hotel, Autograph Collection
Sheikh Mohammed Bin Rashid Boulevard, Downtown, Dubai

Arvostelut

9,2

Upea

Arvosana 10 - Loistava. 649 kautta 981 arvostelua" "
Arvosana 8 - Hyvä. 237 kautta 981 arvostelua" "
Arvosana 6 - OK. 57 kautta 981 arvostelua" "
Arvosana 4 - Huono. 22 kautta 981 arvostelua" "
Arvosana 2 - Hirveä. 16 kautta 981 arvostelua" "

9,4/10

Siisteys

9,2/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Ari

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice hotel, close to Dubai Mall. Rooms are nice and staff are helpful. Breakfast options are good but not great.
Yöpyi 3 yötä toukokuussa 2024
Asad Haroon vastasi 24.5.2024
Hi Ari!On behalf of the entire The Heritage Hotel Autograph Collection team, I would like to express our sincere gratitude for choosing our hotel and taking the time to share your review. Your feedback is invaluable to us, and we truly appreciate your generous comments.We are thrilled to hear that your experience at The Heritage Hotel was delightful. Rest assured that I have relayed your message to our dedicated teams. As we continuously strive to enhance our services and facilities, feedback from valued guests like yourself plays a crucial role in shaping our improvements.We look forward to welcoming you back soon for another memorable stay at The Heritage Hotel. Warm regards,Asad HaroonGeneral Manager The Heritage Hotel Autograph Collection

10/10 Loistava

Simon

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were very friendly and accommodating. There was an issue checking in and they handled it quickly and politely without question. I would highly recommend this hotel!
Yöpyi 8 yötä toukokuussa 2024
Asad Haroon vastasi 19.5.2024
Hi Simon!Thank you for choosing to stay with us and for your time reviewing us here. We are thrilled to read your generous feedback and will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Please know that I have shared your comments with our team as we continuously enhance our product whenever possible. Looking forward to welcoming you back at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 Loistava

Hiroyuki, Minatoku Akasaka

Matkusti ryhmän kanssa, Liikematkailija
Hyvää: Majoituspaikan kunto ja tilat
スタッフの対応がとても良いです。
Yöpyi 2 yötä toukokuussa 2024
Asad Haroon vastasi 13.5.2024
Hi Hiroyuki!Thank you for choosing to stay with us and for the time to share a review. I'm so glad to read about your positive experience with us and will make to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. We hope to welcome you back soon at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 Loistava

vijay

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent location. Exceptional service. Great location
Yöpyi 2 yötä toukokuussa 2024
Asad Haroon vastasi 13.5.2024
Hi vijay!Thank you for choosing to stay with us and for your time reviewing us here. We are thrilled to read your generous feedback and will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Please know that I have shared your comments with our team as we continuously enhance our product whenever possible. Looking forward to welcoming you back at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 Loistava

Adriana

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Súper bonita, excelente servicio
Yöpyi 1 yön toukokuussa 2024
Asad Haroon vastasi 12.5.2024
Hi Adriana!Thank you for choosing to stay with us and for your time reviewing us here. I'm happy to read your generous feedback and will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Looking forward to welcoming you back at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 Loistava

Renato

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We spent 7 nights at Heritage Hotel, and we left with the best impressions. This hotel has all you need for a perfect vacation in Dubai, but their main advantage is the team that interacts with guests. From the check in to the checkout moment, they made us feel at home. Everything was perfect and the response was very quick for every request that we had. I would like to thank Houda and Jay and especially Tarek for creating a perfect environment for guests and assisting to everyone with quick solution. We definitely will come back to this place.
Yöpyi 7 yötä huhtikuussa 2024
Asad Haroon vastasi 12.5.2024
Hi Renato!Thank you for taking the time to share your recent experience with us. I'm so glad to read your generous feedback and will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Please know that I have shared your comments with our team as we continuously enhance our product whenever possible. We can hardly wait to see you again at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 Loistava

Saleh

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It’s a 5 star hotel rated at 4
Yöpyi 1 yön huhtikuussa 2024
Asad Haroon vastasi 10.5.2024
Hi Saleh!Thank you for choosing The Heritage Hotel and for your time reviewing us here. Looking forward to welcoming you back at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

8/10 Hyvä

Kyeungmin

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
두바이 몰 및 시장이 가까워 편리함.
Yöpyi 2 yötä toukokuussa 2024
Asad Haroon vastasi 9.5.2024
Hi Kyeungmin!Thank you for staying with us and for the time to share a review. I'm happy to read your positive feedback and will make sure to replay the message to the teams in order to ensure we keep valued guests like yourself delighted. We hope to welcome you back soon at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 Loistava

Jamaul

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel staff really elevated an already exceeding place. We enjoyed the stay, food, and hospitallity.
Yöpyi 2 yötä toukokuussa 2024
Asad Haroon vastasi 10.5.2024
Hi Jamaul!I’m happy you enjoyed your stay with us and that the accommodations and service were what you expected and deserve. We appreciate your time in sharing your experience with us. We hope to welcome you back soon at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 Loistava

Nino Antonio, Staten Island

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Convenient location, also near the Dubai Mall
Yöpyi 3 yötä huhtikuussa 2024
Asad Haroon vastasi 25.4.2024
Hi Nino Antonio!Thank you for choosing The Heritage Hotel and for the time to share a review. I'm happy to know that you enjoyed your stay with us, and I will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Looking forward to welcoming you back at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 Loistava

Kelly

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Non touristy hotel. Locals at bars and restaurants nearby. Couldn’t have picked a better location. Easy to get to mall but still felt secluded. Courtyard restaurant was amazing although very large portions. Hotel was lovely and would definitely stay again.
Yöpyi 3 yötä huhtikuussa 2024
Asad Haroon vastasi 18.4.2024
Hi Kelly!Thank you for choosing to stay with us and for your time reviewing us here. I'm so glad to read your generous feedback and will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. We hope to welcome you back soon at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 Loistava

Sophia

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Tolles Hotel, sehr zentral gelegen und top für einen Citytrip nach Dubai
Asad Haroon vastasi 16.4.2024
Hi Sophia!Thank you for choosing to stay with us and for your time reviewing us here. We are thrilled to read your generous feedback and will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Please know that I have shared your comments with our team as we continuously enhance our product whenever possible. Looking forward to welcoming you back at The Heritage Hotel!Regards, Asad HaroonGeneral Manager

10/10 Loistava

Lee

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely stay, staff are very polite and helpful, atmosphere is peaceful, walking distance to restuarants and close to Dubai Mall. Would definitely visit again
Yöpyi 4 yötä huhtikuussa 2024
Asad Haroon vastasi 11.4.2024
Hi Lee!Thank you for choosing to stay with us and for your time reviewing us here. We are thrilled to read your generous feedback and will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Please know that I have shared your comments with our team as we continuously enhance our product whenever possible. Looking forward to welcoming you back at The Heritage Hotel!Regards, Asad HaroonGeneral Manager

10/10 Loistava

Ester

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing hotel! I Will come Back for sure
Yöpyi 3 yötä huhtikuussa 2024
Asad Haroon vastasi 6.4.2024
Hi Ester!Thank you for choosing to stay with us and for your time reviewing us here. We are thrilled to read your generous feedback and will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Looking forward to welcoming you back at The Heritage Hotel!Regards, Asad HaroonGeneral Manager

10/10 Loistava

Divynne

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
5 STAR
Yöpyi 1 yön helmikuussa 2024
Asad Haroon vastasi 28.3.2024
Hi Divynne!Thank you for choosing The Heritage Hotel and for sharing your experience with us. I'm happy to read your positive feedback about our hotel. I will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Looking forward to welcoming you back at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 Loistava

Bryan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Top location, a 5 minute walk to the Dubai Fountain and Mall. This is fantastic area to stay - busy, friendly, very upmarket and at night the buildings and trees and just about anything else is festooned with lights. A spectacle. Gorgeous hotel, room a good size. Good gym and excellent staff at the pool - complimentary bottle of water is a nice touch. Would always come back.
Yöpyi 5 yötä maaliskuussa 2024
Asad Haroon vastasi 25.3.2024
Hi Bryan!I’m happy you enjoyed your stay with us and that the accommodations and service were what you expected and deserve. We appreciate your time in sharing your experience with us. Looking forward to welcoming you back at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 Loistava

Amar

Amazing
Yöpyi 4 yötä maaliskuussa 2024
Asad Haroon vastasi 16.3.2024
Hi Amr!Thank you for choosing to stay with us and for your time to share a review. I'm glad to read your generous feedback and will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Looking forward to welcoming you back at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 Loistava

maha

Liikematkailija
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I will stay here again when I am visiting Dubai
Yöpyi 2 yötä maaliskuussa 2024
Asad Haroon vastasi 5.3.2024
Hi maha!Thank you for choosing to stay with us and for your time reviewing us here. I’m thrilled to read your generous feedback and will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Looking forward to welcoming you back at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 Loistava

Abdullah

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
One of the best hotels around Dubai Mall area. Excellent location, very good rooms, and so friendly and helpful staff. The only downside is that the bed mattress is too soft.
Yöpyi 2 yötä helmikuussa 2024
Asad Haroon vastasi 19.2.2024
Hi Abdullah!Thank you for staying with us and for the time to share a review. I'm glad to read your positive feedback and will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Please know that I have shared your comments with our team as we continuously enhance our product whenever possible. We hope to welcome you back soon at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 Loistava

Jonathan

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent location, comfortable room
Excellent location, comfortable room
Yöpyi 3 yötä helmikuussa 2024
Asad Haroon vastasi 8.2.2024
Hi Jonathan!Thank you for staying with us and for your time to share a review. I'm so glad that you enjoyed your stay and the location, and the room was what you expected and deserve. We look forward to your next stay at The Heritage Hotel.Regards,Asad HaroonGeneral Manager

10/10 Loistava

JianPing

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä tammikuussa 2024
Asad Haroon vastasi 1.2.2024
Hi JianPing!Thank you for choosing The Heritage Hotel and for your time reviewing us here. Looking forward to welcoming you back at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

6/10 OK

Patrice

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024
Asad Haroon vastasi 24.1.2024
Hi Patrice!Thank you for choosing The Heritage Hotel and for your time reviewing us here. Looking forward to welcoming you back at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 Loistava

Morgan, austin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä tammikuussa 2024
Asad Haroon vastasi 19.1.2024
Hi Morgan!Thank you for choosing The Heritage Hotel and for your time reviewing us here. Looking forward to welcoming you back at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 Loistava

Laura

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
A Great Stay!
I stayed here for 2 nights and it was a wonderful stay. It is in a great location to walk to the Burj Khalifa and neighboring mall and restaurants. We ate at the restaurant once for dinner and ordered room service for breakfast once. Both were great. I was impressed with the customer service, location, and quality for the price. I appreciated the cookies left in our room for Christmas too. A nice touch!
A sweet treat on Christmas!
Room service was hot and tasty.
Lobby
Yöpyi 2 yötä joulukuussa 2023
Asad Haroon vastasi 16.1.2024
Hi Laura!Thank you for choosing to stay with us and for your time reviewing us here. We are thrilled to read your generous feedback and will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Looking forward to welcoming you back at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

2/10 Hirveä

Mustafa

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Çokmiyi değil verdiğin paranın karşılığı olamaz
Yöpyi 1 yön tammikuussa 2024
Asad Haroon vastasi 14.1.2024
Hi Moustafa!I recognize your time is valuable and appreciate the feedback you have provided. Please know that I have shared your comments with our team as we continuously enhance our product whenever possible. We look forward to your next stay at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

2/10 Hirveä

Jose Enrique III

Huonoa: Henkilökunta ja palvelu
Terrible hotel billing experience which has not been resolved after we checked out 5 days ago! The hotel charged my credit card again for AED9,265 with no apparent reason. We have emailed them asking for an explanation but still no reply! All the pre-authorization charges on my card are still pending as well. They promised to email the complete hotel invoices for our 7 rooms but still no action till today!
Asad Haroon vastasi 14.1.2024
Hi Jose Enrique III!Thank you for choosing to stay with us and for the time you have taken to share the concerns and issues that you faced, as this allows us to look deeper into the areas. Please know that I have shared your comments with our team and will make sure the pre authorization on your card is released as soon as possible. Thank you once again and we look forward to the opportunity to welcome your return in a near future The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 Loistava

Mazdak, Karaj

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä joulukuussa 2023
Asad Haroon vastasi 14.1.2024
Hi Mazdak!Thank you for choosing The Heritage Hotel and for your time reviewing us here. Looking forward to welcoming you back at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 Loistava

Louis

Yöpyi 2 yötä joulukuussa 2023
Asad Haroon vastasi 14.1.2024
Hi Louis!Thank you for choosing The Heritage Hotel and for your time reviewing us here. Looking forward to welcoming you back at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 Loistava

Ufuk

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 10 yötä marraskuussa 2023
Asad Haroon vastasi 11.12.2023
Hi Ufuk!Thank you for choosing Manzil Downtown and for your time reviewing us here. Looking forward to welcoming you back at Manzil Downtown!Regards,Asad HaroonGeneral Manager

8/10 Hyvä

abdullah

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2023
Asad Haroon vastasi 11.12.2023
Hi abdullah!Thank you for choosing Manzil Downtown and for your time reviewing us here. Looking forward to welcoming you back at Manzil Downtown!Regards,Asad HaroonGeneral Manager

8/10 Hyvä

Farokh

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel is all about location, location and location. But I wish they also pay more attention to updating the rooms. Get rid of the old towels. Add the essential amenities to bathrooms. Changes old furniture and outdated bed sides and tables.
Yöpyi 2 yötä joulukuussa 2023
Asad Haroon vastasi 11.12.2023
Hi Farokh!I do appreciate the time you have taken to share the concerns and issues that you faced, as this allows us to look deeper into the areas. It is disappointing to know that your expectations weren’t met. Please know that I have shared your comments with our team as we continuously enhance our product whenever possible. Thank you once again and we look forward to the opportunity to welcome your return in a near future at Manzil Downtown!Regards,Asad HaroonGeneral Manager

6/10 OK

Jihad

Asad Haroon vastasi 8.2.2024
Hi Jihad!Thank you for staying at The Heritage Hotel and for your time reviewing us here. Looking forward to welcoming you back at The Heritage Hotel!Regards,Asad HaroonGeneral Manager

10/10 Loistava

Terence, London

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
Staff Dining Location all fine
Yöpyi 3 yötä marraskuussa 2023
Asad Haroon vastasi 1.12.2023
Hi Terence!Thank you for choosing Manzil Downtown and for your time reviewing us here. We are thrilled to read your generous feedback and will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Looking forward to welcoming you back at Manzil Downtown!Regards,Asad HaroonGeneral Manager

8/10 Hyvä

zaid

Hyvää: Siisteys ja henkilökunta ja palvelu
I liked the location and places around the hotel
Yöpyi 4 yötä marraskuussa 2023
Asad Haroon vastasi 1.12.2023
Hi Zaid!Thank you for choosing Manzil Downtown and for your time reviewing us here. We are thrilled to read your generous feedback and will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Looking forward to welcoming you back at Manzil Downtown!Regards,Asad HaroonGeneral Manager

8/10 Hyvä

Elizabeth

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great location and helpful staff
Great location and staff, we had an issue with our door not opening but staff where quick to move and upgrade us to another room 👍
Yöpyi 2 yötä marraskuussa 2023
Asad Haroon vastasi 18.11.2023
Hi Elizabeth!Thank you for choosing Manzil Downtown and for your time reviewing us here. We are thrilled to read your generous feedback and will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Looking forward to welcoming you back at Manzil Downtown!Regards,Asad HaroonGeneral Manager

2/10 Hirveä

junichi

Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
綺麗、丁寧、食事も美味しい、素晴らしいホテルです
Yöpyi 1 yön marraskuussa 2023
Asad Haroon vastasi 18.11.2023
Hi junichi!Thank you for choosing Manzil Downtown and for your time reviewing us here. Looking forward to welcoming you back at Manzil Downtown!Regards,Asad HaroonGeneral Manager

8/10 Hyvä

Farah

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent location
Yöpyi 2 yötä marraskuussa 2023
Asad Haroon vastasi 14.11.2023
Hi Farah!Thank you for choosing Manzil Downtown and for your time reviewing us here. Looking forward to welcoming you back at Manzil Downtown!Regards,Asad HaroonGeneral Manager

6/10 OK

Farokh

Matkusti kumppanin kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Go to this hotel just for its location and convenience. Otherwise don't expect too great things.
Yöpyi 2 yötä marraskuussa 2023
Asad Haroon vastasi 9.11.2023
Hi Farokh!We do appreciate the time you have taken to share the concerns, as this allows us to look deeper into the areas. It is disappointing to know that your expectations weren’t met. Please know that I have shared your comments with our team as we continuously enhance our product whenever possible. Thank you once again and we look forward to the opportunity to welcome your return in a near future at Manzil Downtown!Regards,Asad HaroonGeneral Manager

10/10 Loistava

Keith

Yöpyi 2 yötä heinäkuussa 2023
Asad Haroon vastasi 21.11.2023
Hi Keith!Thank you for choosing Manzil Downtown and for your time reviewing us here. Looking forward to welcoming you back at Manzil Downtown!Regards,Asad HaroonGeneral Manager

10/10 Loistava

Setareh

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Beautiful hotel
We were extremely happy with our hotel. It was very clean, everyone was very friendly and helpful. The hotel is located in the heart of downtown, beautiful street, and close to everything. Dubai mall is a few minutes walk. The surrounding is very clean and safe. Highly recommend this hotel.
Yöpyi 7 yötä lokakuussa 2023
Asad Haroon vastasi 31.10.2023
Hi Setareh!Thank you for choosing Manzil Downtown and for your time reviewing us here. We are thrilled to read your generous feedback and will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Looking forward to welcoming you back at Manzil Downtown!Regards,Asad HaroonGeneral Manager

4/10 Huono

Tarkistettu asiakas

Liikematkailija
Huonoa: Siisteys ja henkilökunta ja palvelu
Too expensive for its service & cleanliness level
I used to love this hotel especially for its great location and its proximity to so many nice places. Unfortunately, this is the only good thing about it now, as the hotel cleanliness has become so terrible. I spotted bedbug bites on my arms after staying there, however, i didn't see them on the hotel bed. Also, their housekeeping's cleaning practices are very dirty and unhealthy. I saw them clean the bathroom floors with our face towels. Also many times, they don't replace the towels although it have been thrown on the ground.
Yöpyi 5 yötä lokakuussa 2023
Asad Haroon vastasi 21.10.2023
Hi!I do appreciate the time you have taken to share the concerns and issues that you faced, as this allows us to look deeper into the areas. It is disappointing to know that your expectations weren’t met. Please know that I have shared your comments with our team as we continuously enhance our product whenever possible. Thank you once again and we look forward to the opportunity to welcome your return in a near future at Manzil Downtown.Regards,Asad HaroonGeneral Manager

2/10 Hirveä

Miriam

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Bed is really bad, mattress and sheets are terrible.
Yöpyi 7 yötä lokakuussa 2023
Asad Haroon vastasi 31.10.2023
Hi Miriam!I do appreciate the time you have taken to share the concerns and issues that you faced, as this allows us to look deeper into the areas. It is disappointing to know that your expectations weren’t met. Please know that I have shared your comments with our team as we continuously enhance our product whenever possible. Thank you once again and we look forward to the opportunity to welcome your return in a near future at Manzil Downtown!Regards,Asad HaroonGeneral Manager

10/10 Loistava

Xiaohong

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel close to Dubai Mall
Yöpyi 2 yötä lokakuussa 2023
Asad Haroon vastasi 12.10.2023
Hi Xiaohong!Thank you for choosing Manzil Downtown and for your time reviewing us here. We are thrilled to read your generous feedback and will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Looking forward to welcoming you back at Manzil Downtown!Regards,Asad HaroonGeneral Manager

8/10 Hyvä

Michael

Yöpyi 2 yötä lokakuussa 2023
Asad Haroon vastasi 31.10.2023
Hi Michael!Thank you for choosing Manzil Downtown and for your time reviewing us here. Looking forward to welcoming you back at Manzil Downtown!Regards,Asad HaroonGeneral Manager

10/10 Loistava

Steve

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä lokakuussa 2023
Asad Haroon vastasi 12.10.2023
Hi Steve!Thank you for choosing Manzil Downtown and for your time reviewing us here. We are thrilled to read your generous feedback and will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Looking forward to welcoming you back at Manzil Downtown!Regards,Asad HaroonGeneral Manager

8/10 Hyvä

Wendy

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This hotel is quite conveniently located across from the Dubai mall! There is a restaurant called BOHO across the street and to the left, most amazing food there! The only thing I disliked very much is when one of the days I had a worker bring me tissue and I also asked him a couple of questions about and he looked scanned my room as if looking for something it was very creepy! There was no reason based on what we were discussing for him to scan my room. I was very uncomfortable after this man came by. These men should be trained to be ,ore professional and discreet.
Yöpyi 5 yötä syyskuussa 2023
Asad Haroon vastasi 9.10.2023
Hi Wendy!I do appreciate the time you have taken to share the concerns and issues that you faced, as this allows us to look deeper into the areas. It is disappointing to know that your expectations weren’t met. Please know that I have shared your comments with our team as we continuously enhance our product whenever possible. Thank you once again and we look forward to the opportunity to welcome your return in a near future at Manzil Downtown.Regards,Asad HaroonGeneral Manager

10/10 Loistava

DONG HWAN

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä syyskuussa 2023
Asad Haroon vastasi 9.10.2023
Hi DONG HWAN!Thank you for choosing Manzil Downtown and for your time reviewing us here. Looking forward to welcoming you back at Manzil Downtown!Regards,Asad HaroonGeneral Manager

10/10 Loistava

Javid

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was very
Yöpyi 2 yötä lokakuussa 2023
Asad Haroon vastasi 9.10.2023
Hi Javid!Thank you for choosing Manzil Downtown and for your time reviewing us here. We are thrilled to read your generous feedback and will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Looking forward to welcoming you back at Manzil Downtown!Regards,Asad HaroonGeneral Manager

10/10 Loistava

Joseph P

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä syyskuussa 2023
Asad Haroon vastasi 9.10.2023
Hi Joseph P!Thank you for choosing Manzil Downtown and for your time reviewing us here. Looking forward to welcoming you back at Manzil Downtown!Regards,Asad HaroonGeneral Manager

10/10 Loistava

Mohamed A

Yöpyi 1 yön syyskuussa 2023
Asad Haroon vastasi 9.10.2023
Hi Mohamed A!Thank you for choosing Manzil Downtown and for your time reviewing us here. Looking forward to welcoming you back at Manzil Downtown!Regards,Asad HaroonGeneral Manager