Ulkouima-allas, aurinkotuoleja

Arvostelut: Wyndham Dubai Deira

4 out of 5
Wyndham Dubai Deira
Sherina Plaza 4 Al Corniche Rd 111, Dubai, Dubai

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 103 kautta 184 arvostelua" "
Arvosana 8 - Hyvä. 51 kautta 184 arvostelua" "
Arvosana 6 - OK. 14 kautta 184 arvostelua" "
Arvosana 4 - Huono. 12 kautta 184 arvostelua" "
Arvosana 2 - Hirveä. 4 kautta 184 arvostelua" "

9,0/10

Siisteys

8,8/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

8,8/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Daniela

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 10 yötä marraskuussa 2023
Thierry Perrot vastasi 20.11.2023
Dear Daniela,I would like to express my deepest gratitude for taking the time to leave a review of your recent stay with us. It is truly gratifying to see your generous rating of 10/10.We are so grateful to have been chosen as your destination.We look forward to welcoming you back in the near future.Sincerely,Thierry PerrotCluster General Manager

2/10 Hirveä

Sumayo

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We booked for 2night. First they put us in a room that smelled so bad then they chanced. The next room they put there was bed begs. Had so many reactions on my body, when to show them but they didnt do anything about (asked if we wanted food). Over All very bad EXPERIENCES
Yöpyi 2 yötä syyskuussa 2023
Thierry Perrot vastasi 5.10.2023
Dear Sumayo,I thank you for taking the time to share your candid feedback of your recent stay with us at Wyndham Dubai Deira. Our guests’ feedback is utmost important to us to help us understand areas of improvement and thus allow us the opportunity to enhance our services.Please accept my sincerest apologies that our service was not satisfactory for you. We aim to provide the most excellent customer service and carry our business with high standards. It is of deep concern that our standards were not met in your customer experience.I am saddened to hear about the body reactions. I can imagine the discomfort you might have gone through, and we wouldn't want that to happen to any of our guests. Please be informed that the room has been inspected for bed bugs and the result came back negative. Our associates work ceaselessly to provide the best service, to the smallest detail. I am disappointed that we didn't live up to your expectations, and for that, I apologize.We appreciate the time you took to share your feedback, and it is our hope that you will give us the opportunity to better serve you in the future as we continuously strive to meet our guest’s needs and expectations.Sincerely,Thierry PerrotCluster General Manager

10/10 Loistava

Mohamed

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff and services are great! If you are not driving subway station is within hundred meters.
Yöpyi 3 yötä huhtikuussa 2024
Thierry Perrot vastasi 17.5.2024
Dear Mohamed,Thank you for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed our staff and services during your stay.We're also thrilled to know that our convenient location near the subway station added to your overall satisfaction. Your kind words mean a lot to us, and we truly appreciate your feedback. Should your travels bring you back to the area, we would be honored to welcome you again for another memorable stay.Sincerely,Thierry PerrotCluster General Manager

10/10 Loistava

Mrs shamimbanu

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
as i was interested in buying gold it was walking distance and the metro was very very near also the staff Jason at reception Asif in the Spicery restaurant and Aman in the cleaning were exceptional the hotel is very good location and close to spice souk gold souk and abras were very nice to sit in and cheap
Yöpyi 5 yötä huhtikuussa 2024
Thierry Perrot vastasi 29.4.2024
Dear Mrs. shamimbanu,I would like to take this opportunity and convey our deepest gratitude for leaving a review of your stay with us.Our team always strives to provide warm and welcoming service to every guest as it is our top priority. We appreciate your words of recognition to Jason and Asif; I will certainly pass them on.The entire team takes great pride in not only meeting but exceeding your expectations on your next visit.Thank you again for sharing your experience, and we look forward to better serve you in the future.Sincerely,Thierry PerrotCluster General Manager

10/10 Loistava

Saif

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Clean on very good service thank you
Yöpyi 2 yötä huhtikuussa 2024
Thierry Perrot vastasi 29.4.2024
Dear Saif,I would like to take this opportunity and convey our deepest gratitude for leaving a review of your stay with us.Our team always strives to provide warm and welcoming service to every guest as it is our top priority. The entire team takes great pride in not only meeting but exceeding your expectations on your next visit.Thank you again for sharing your experience, and we look forward to better serve you in the future.Sincerely,Thierry PerrotCluster General Manager

10/10 Loistava

Fadi

Yöpyi 1 yön helmikuussa 2024
Thierry Perrot vastasi 23.4.2024
Dear Fadi,I would like to take this opportunity and convey our deepest gratitude for leaving a review of your stay with us.The entire team takes great pride in not only meeting but exceeding your expectations on your next visit.Thank you again for sharing your experience, and we look forward to better serve you in the future.Sincerely,Thierry PerrotCluster General Manager

8/10 Hyvä

Maliki salima

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Le petit déjeuner payant , c couteux
Yöpyi 6 yötä maaliskuussa 2024
Thierry Perrot vastasi 23.4.2024
Dear Maliki,Thank you for sharing your feedback with us. We’re sorry to hear that you found our breakfast pricing expensive. We strive to offer a high-quality breakfast experience with a variety of options to cater to different preferences. However, we understand your concern and will take it into consideration as we review our pricing strategy. We hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely,Thierry PerrotCluster General Manager

6/10 OK

Mohammed

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Thierry Perrot vastasi 15.3.2024
Dear Mohammed,I would like to take this opportunity and convey our deepest gratitude for leaving a review of your stay with us.Our team always strives to provide warm and welcoming service to every guest as it is our top priority. The entire team takes great pride in not only meeting but exceeding your expectations on your next visit.We look forward to serving you in the future.Sincerely,Thierry PerrotCluster General Manager

10/10 Loistava

MOHIT

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wyndham Dubai is an amazing hotel located in city center. This area is newly developed. Conveniently near the Metro. Has a beautiful seaview. It is a perfect for business and leisure, someone who wants to explore the City & much more.
Yöpyi 7 yötä helmikuussa 2024
Thierry Perrot vastasi 13.3.2024
Dear Mohit,I would like to take this opportunity and convey our deepest gratitude for leaving a review of your stay with us.Our team always strives to provide warm and welcoming service to every guest as it is our top priority.The entire team takes great pride in not only meeting but exceeding your expectations on your next visit.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Thierry PerrotCluster General Manager

10/10 Loistava

MD JAMILUR

Yöpyi 4 yötä helmikuussa 2024
Thierry Perrot vastasi 4.4.2024
Dear MD JAMILUR,I would like to take this opportunity and convey our deepest gratitude for leaving a review of your stay with us.Our team always strives to provide warm and welcoming service to every guest as it is our top priority. The entire team takes great pride in not only meeting but exceeding your expectations on your next visit.We look forward to serving you in the future.Sincerely,Thierry PerrotCluster General Manager

10/10 Loistava

Iptisam Salim

Yöpyi 4 yötä helmikuussa 2024
Thierry Perrot vastasi 13.3.2024
Dear Iptisam,I would like to take this opportunity and convey our deepest gratitude for leaving a review of your stay with us.Our team always strives to provide warm and welcoming service to every guest as it is our top priority.The entire team takes great pride in not only meeting but exceeding your expectations on your next visit.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Thierry PerrotCluster General Manager

10/10 Loistava

Amal

Yöpyi 2 yötä helmikuussa 2024
Thierry Perrot vastasi 4.4.2024
Dear Amal,I would like to take this opportunity and convey our deepest gratitude for leaving a review of your stay with us.Our team always strives to provide warm and welcoming service to every guest as it is our top priority. The entire team takes great pride in not only meeting but exceeding your expectations on your next visit.We look forward to serving you in the future.Sincerely,Thierry PerrotCluster General Manager

10/10 Loistava

Nirranjan

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Thierry Perrot vastasi 13.3.2024
Dear Nirranjan,I would like to take this opportunity and convey our deepest gratitude for leaving a review of your stay with us.Our team always strives to provide warm and welcoming service to every guest as it is our top priority.The entire team takes great pride in not only meeting but exceeding your expectations on your next visit.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Thierry PerrotCluster General Manager

8/10 Hyvä

Kyu Myoung

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
It's all good in general, but the only inconvenience I want to point out is that the shower water pressure is a bit low.
Yöpyi 4 yötä helmikuussa 2024
Thierry Perrot vastasi 13.3.2024
Dear Kyu Myoung,I would like to take this opportunity and convey our deepest gratitude for leaving a review of your stay with us.Our team always strives to provide warm and welcoming service to every guest as it is our top priority.The entire team takes great pride in not only meeting but exceeding your expectations on your next visit.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Thierry PerrotCluster General Manager

10/10 Loistava

Anbu

Yöpyi 3 yötä helmikuussa 2024
Thierry Perrot vastasi 13.3.2024
Dear Anbu,I would like to take this opportunity and convey our deepest gratitude for leaving a review of your stay with us.Our team always strives to provide warm and welcoming service to every guest as it is our top priority.The entire team takes great pride in not only meeting but exceeding your expectations on your next visit.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Thierry PerrotCluster General Manager

6/10 OK

Kensuke

Huonoa: Henkilökunta ja palvelu
Yöpyi 3 yötä helmikuussa 2024
Thierry Perrot vastasi 13.3.2024
Dear Kensuke,I would like to take this opportunity and convey our deepest gratitude for leaving a review of your stay with us.Our team always strives to provide warm and welcoming service to every guest as it is our top priority.The entire team takes great pride in not only meeting but exceeding your expectations on your next visit.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Thierry PerrotCluster General Manager

8/10 Hyvä

MOHAMED

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 4 yötä tammikuussa 2024
Thierry Perrot vastasi 6.2.2024
Dear Mohamed,I would like to express my deepest gratitude for taking the time to leave a review of your recent stay with us.We are so grateful to have been chosen as your destination.We look forward to welcoming you back in the near future.Sincerely,Thierry PerrotCluster General Manager

8/10 Hyvä

Chin Ee

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Easy access to the metro. We took the metro from airport to hotel with no trouble. Staff was lovely and helpful. We arrived in the morning and they were able to arrange for early checkin of room for us which we really appreciate. The one bedroom family suite that we stayed in was the best accommodation we have had in our entire trip. There were some items missing in the room but staff was able to respond very quickly and bring them to the room. Excellent service.
Yöpyi 2 yötä tammikuussa 2024
Thierry Perrot vastasi 6.2.2024
Dear Chin,Thank you very much for having taken the time out of your busy schedule to leave us a review.It is our goal to ensure that we deliver a comfortable, convenient, and personalized experience. Your feedback is integral to our ability to enhance our services and with a spirit to serve and deliver our best at all times.I am so glad you chose us for your stay, and we look forward to welcoming you back and better serve you in the near future.Sincerely,Thierry PerrotCluster General Manager

8/10 Hyvä

MOHAMED

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä tammikuussa 2024
Thierry Perrot vastasi 6.2.2024
Dear Mohamed,I would like to express my deepest gratitude for taking the time to leave a review of your recent stay with us.We are so grateful to have been chosen as your destination.We look forward to welcoming you back in the near future.Sincerely,Thierry PerrotCluster General Manager

4/10 Huono

courtney

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Our room was super dirty. Food crumbs on carpets .. dirty water in blocked sink. Fecal matter on bathroom walls and TVs were cover in hand prints and even mouth prints. It was really gross honestly.
Yöpyi 1 yön tammikuussa 2024
Thierry Perrot vastasi 5.2.2024
Dear courtney,I thank you for taking the time to share your valuable feedback of your recent stay with us at our hotel Wyndham Dubai Deira. Our guests’ feedback is utmost important to us to help us understand areas of improvement and thus allow us the opportunity to enhance our services.Please accept my sincerest apologies that our service was not satisfactory for you. We aim to provide the most excellent customer service and carry our business with high standards. It is of deep concern that our standards were not met in your customer experience. Your satisfaction is important to us, and I along with my team will ensure this does not happen again.I cannot turn back time; however, I would like to think that we will have another opportunity to serve you better in the future and turn your negative experience into a positive one.Sincerely,Thierry PerrotCluster General Manager

10/10 Loistava

Catalina

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely hotel, lovely staff, very attentive they made our anniversary feel special. Our only minus was the area, there’s nothing to see within walking distance, didn’t find any restaurants close by which meant we had to take taxi/ trains everyday to get to town centre. In all fairness the hotel does offer a shuttle twice a day to get to different areas. Overall good hotel, clean and really nice food
Yöpyi 5 yötä tammikuussa 2024
Thierry Perrot vastasi 29.1.2024
Dear Catalina,I would like to take this opportunity and convey our deepest gratitude for leaving a review of your stay with us. First and foremost, I would like to congratulate and greet you & your better half a Happy Anniversary and wishing you a lifetime of soothing bond of togetherness. It gives me a great pleasure having hosted your Anniversary celebration at Wyndham Dubai Deira and for making us part of this great milestone in your life.We are so grateful to have been chosen as your destination and we look forward to welcoming you back in the near future.Sincerely,Thierry PerrotCluster General Manager

10/10 Loistava

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
A splendid hotel
A wonderful stay at a warm and welcoming hotel. The team are attentive and friendly; particularly Hakim and Jamaica at front of house.
Yöpyi 2 yötä tammikuussa 2024
Thierry Perrot vastasi 29.1.2024
Dear Guest,Dear Haitham,Our deepest gratitude is highly expressed for leaving us a review of your recent stay. I am delighted to know that you had a comfortable and pleasant stay. Your kind words of appreciate for our team members - Hakim and Jamaica shall encourage them to continue delivering their best. We are so grateful to have been chosen as your destination and we look forward to welcoming you back in the near future.Sincerely,Thierry PerrotCluster General Manager

8/10 Hyvä

Haitham

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä tammikuussa 2024
Thierry Perrot vastasi 29.1.2024
Dear Haitham,I would like to take this opportunity and convey our deepest gratitude for leaving a review of your stay with us. I am delighted to know that you had a comfortable and pleasant stay.We are so grateful to have been chosen as your destination and we look forward to welcoming you back in the near future.Sincerely,Thierry PerrotCluster General Manager

10/10 Loistava

Jim

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The Wyndham checks all the boxes for us; and it's near the gold souk.
Yöpyi 7 yötä tammikuussa 2024
Thierry Perrot vastasi 26.1.2024
Dear Jim,I would like to take this opportunity and convey our deepest gratitude for leaving a review of your stay with us.We strive to deliver exceptional service to meet the needs of our guests, providing the highest level of hospitality is our utmost goal.We do have an enviable location - you really can’t beat the fact that we are so close to the best that our area has to offer.I am so glad you chose us for your stay, and we look forward to welcoming you back in the near future.Sincerely,Thierry PerrotCluster General Manager

10/10 Loistava

Belal

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location and great hotel. Highly recommended.
Yöpyi 6 yötä tammikuussa 2024
Thierry Perrot vastasi 24.1.2024
Dear Belal,Thank you for taking the time to tell us about your experience at Wyndham Dubai Deira. It is always a pleasure to receive positive feedback.We are extremely delighted to see your 5/5 rating. We strive to deliver exceptional service to meet the needs of our guests, and it is always gratifying to learn that we have succeeded. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Thierry PerrotCluster General Manager

8/10 Hyvä

Albert

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice and serene atmosphere. Enjoyed the sea view from my room.
Yöpyi 9 yötä tammikuussa 2024
Thierry Perrot vastasi 24.1.2024
Dear Albert,Thank you very much for taking the time out of your busy schedule to leave a review of your recent stay.Your positive feedback is a testament to our continuous efforts to provide unparalleled service.We look forward to serving you in the future and make your stay a 5/5.Sincerely,Thierry PerrotCluster General Manager

8/10 Hyvä

Mona

Yöpyi 8 yötä joulukuussa 2023
Thierry Perrot vastasi 17.1.2024
Dear Mona,Thank you for your 4/5 rating.We are so grateful to have been chosen as your destination.We look forward to welcoming you again soon!Sincerely,Thierry PerrotCluster General Manager

4/10 Huono

Ekra

Huonoa: Henkilökunta ja palvelu
Yöpyi 6 yötä tammikuussa 2024
Thierry Perrot vastasi 17.1.2024
Dear Ekra,Thank you very much for taking the time out of your busy schedule to leave a review of your recent stay. I would like to take this opportunity to convey my sincerest apologies for your experience.If not too much trouble to ask, I would like to learn more about your experience.Please do not hesitate to share your thoughts with us, because your feedback is integral to our ability to continue improving our services.Sincerely,Thierry PerrotCluster General Manager

8/10 Hyvä

Ravi, Buffalo Grove

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent location with easy walking to gold souk and other restaurants.
Yöpyi 3 yötä tammikuussa 2024
Thierry Perrot vastasi 17.1.2024
Dear Ravi,Thank you for your 4/5 rating.You are absolutely right! We do have an enviable location - you really can’t beat the fact that we are so close to the best that our area has to offer. The chance to welcome you back on many future occasions is something we look forward to.Sincerely,Thierry PerrotCluster General Manager

8/10 Hyvä

Ibrahima

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
it is one of the best hotels that I have visited every day, they do clenning, they put 3 bottles of water and tea, coffee for free in the room and it is very close to public transport and the Daire market. is too close and all the food is available in the cheaper market. I really like Indian and African food.
Yöpyi 12 yötä joulukuussa 2023
Thierry Perrot vastasi 17.1.2024
Dear Ibrahima,Thank you for recognizing our efforts to continually craft perfect experiences for our guests with impeccable service and commitment to quality.Our associates work ceaselessly to provide the best service, to the smallest detail.Thank you and we look forward to welcoming you again soon!Sincerely,Thierry PerrotCluster General Manager

8/10 Hyvä

Wasif

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very good stay
Room 9/10 The bed is on the softer side but large. Extra chairs makes the stay more comfortable. Big + for universal port next to the bed stand! Good Wifi. Large bathroom with large shower with rain shower which is good. The Hotel 9/10 Location is decent, close to metro and Al Seef. From downtown it is a 20 minute drive. Pool at the rooftop and free valet parking is great. Grocery store is nearby which is great. On site restaurant and coffee shop but did not use it. Service 9/10
Yöpyi 3 yötä joulukuussa 2023
Thierry Perrot vastasi 17.1.2024
Dear Wasif,I'm thrilled to learn your recent stay with us was satisfactory.We do have an enviable location - you really can’t beat the fact that we are so close to the best that our area has to offer.We look forward to the privilege of welcoming you back in the future.Sincerely,Thierry PerrotCluster General Manager

6/10 OK

luca

Liikematkailija
Hyvää: Siisteys
Thierry Perrot vastasi 13.3.2024
Dear Luca,I would like to take this opportunity and convey our deepest gratitude for leaving a review of your stay with us.Our team always strives to provide warm and welcoming service to every guest as it is our top priority.The entire team takes great pride in not only meeting but exceeding your expectations on your next visit.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Thierry PerrotCluster General Manager

10/10 Loistava

DILIP S.

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Love the gym and swimming pool. Very clean and staff was very courteous.. Loved my stay there
Yöpyi 2 yötä joulukuussa 2023
Thierry Perrot vastasi 29.1.2024
Dear DILIP,I would like to take this opportunity and convey our deepest gratitude for leaving a review of your stay with us. I am delighted to know that you had a comfortable and pleasant stay.Your positive feedback is a testament to our continuous efforts to provide unparalleled service.We are so grateful to have been chosen as your destination and we look forward to welcoming you back in the near future.Sincerely,Thierry PerrotCluster General Manager

8/10 Hyvä

Bhulabhai Anthony

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä joulukuussa 2023
Thierry Perrot vastasi 2.1.2024
Dear Bhulabhai,I'm thrilled to learn your recent stay with us was satisfactory.It is our goal to ensure that we deliver a comfortable, convenient, and personalized experience.Your feedback is integral to our ability to enhance our services and with a spirit to serve and deliver our best at all times.We eagerly anticipate the pleasure of welcoming you back on many future visits.Sincerely,Thierry PerrotCluster General Manager

8/10 Hyvä

Nicolai

Yöpyi 5 yötä joulukuussa 2023
Thierry Perrot vastasi 2.1.2024
Dear Nicolai,We appreciate and thank you for taking the time to leave a review of your recent stay with us.We are so grateful to have been chosen as your destination.We look forward to welcoming you back in the near future.Sincerely,Thierry PerrotCluster General Manager

10/10 Loistava

Gerard

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Thierry Perrot vastasi 28.12.2023
Dear Gerard,I would like to express my deepest gratitude for taking the time to leave a review of your recent stay with us. We are delighted to see your generous rating of 10/10.We are so grateful to have been chosen as your destination.We look forward to welcoming you back in the near future.Sincerely,Thierry PerrotCluster General Manager

4/10 Huono

Iqbal

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Housekeeping is very untrained and incompetent
Yöpyi 2 yötä joulukuussa 2023
Thierry Perrot vastasi 25.12.2023
Dear Iqbal,I thank you for taking the time to share your candid feedback of your recent stay with us.The entire staff is professionally well trained to deliver top notch hospitality to all guests at all times. They ensure complete guest satisfaction in all ways possible. Our team is our strongest asset, and we take pride in their ability to quickly fix any mishap so that our guests can have a total relaxation and making the most out of their stay.Please accept my sincerest apologies that our service was not satisfactory for you. We aim to provide the most excellent customer service and carry our business with high standards. It is of deep concern that our standards were not met in your customer experience.We appreciate the time you took to share your feedback, and it is our hope that you will give us the opportunity to better serve you in the future as we continuously strive to meet our guest’s needs and expectations.Sincerely,Thierry PerrotCluster General Manager

10/10 Loistava

Vinay

Yöpyi 5 yötä joulukuussa 2023
Thierry Perrot vastasi 17.1.2024
Dear Vinay,Thank you for your generous rating of 5/5.We are so grateful to have been chosen as your destination.We look forward to welcoming you again soon!Sincerely,Thierry PerrotCluster General Manager

10/10 Loistava

Andrea

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was exceptionally helpful. The room was one of the best we have ever had...spacious, well laid out, 1.5 baths, suite.
Yöpyi 2 yötä joulukuussa 2023
Thierry Perrot vastasi 20.12.2023
Dear Andrea,It gives me a great pleasure having hosted you at Wyndham Dubai Deira.It is our goal to ensure that we deliver a comfortable, convenient, and personalized experience and it's always a proud moment to learn that we have succeeded.The entire staff is professionally well trained to deliver top notch services to all guests at all times. They ensure complete guest satisfaction in all ways possible.Once again, thank you for taking the time out of your day to leave us a review and it is our hope to get another opportunity to better serve you in the future.Sincerely,Thierry PerrotCluster General Manager

10/10 Loistava

Mohammad Irshaad

Matkusti pienten lasten kanssa
Hyvää: Palvelut/mukavuudet
The people were very nice to us.
Yöpyi 7 yötä joulukuussa 2023
Thierry Perrot vastasi 19.12.2023
Dear Mohammad Irshaad,We appreciate your time for leaving us a review. It's truly gratifying to learn that you had a pleasant and comfortable stay with us.We are delighted to hear your kind note about the friendliness of the staff, our team is our strongest asset, I can assure you that all our team members are professionally trained to serve all our guests with utmost care and respect.Once again, we appreciate your time for sharing your feedback.Sincerely,Thierry PerrotCluster General Manager

10/10 Loistava

Aouled

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä joulukuussa 2023
Thierry Perrot vastasi 15.12.2023
Dear Aouled,Thank you for taking the time to leave us a review of your recent stay. It is truly gratifying to see your generous rating of 10/10.We are so grateful to have been chosen as your destination and we look forward to welcoming you back in the near future.Sincerely,Thierry PerrotCluster General Manager

6/10 OK

Danielle

Matkusti ryhmän kanssa
Hyvää: Huoneen mukavuus
Not my favorite
A 3-star hotel, definitely not 4-stars. It's located far from everything which requires expensive taxi rides. The hotel room was fine but basic. There aren't the amenities of a 4-star. I've stayed at 3-star hotels with nicer rooms and amenities. I was disappointed and wouldn't stay there again.
Yöpyi 1 yön joulukuussa 2023
Thierry Perrot vastasi 12.12.2023
Dear Danielle,I truly appreciate your effort and time to share your valuable feedback of your recent stay with us. It saddened me that your experience did not meet your expectations. Our guests’ feedback is utmost important to us to help us understand areas of improvement and thus allow us the opportunity to enhance our services.I would like to think that we will have another opportunity to serve you better in the future.Sincerely,Thierry PerrotCluster General Manager

10/10 Loistava

Arab, Paris

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 8 yötä joulukuussa 2023
Thierry Perrot vastasi 12.12.2023
Dear Arab,I would like to express my deepest gratitude for taking the time to leave a review of your recent stay with us.It is our goal to ensure that we deliver a comfortable, convenient, and personalized experience. Your feedback is integral to our ability and with a spirit to serve and deliver our best at all times. We are delighted to see your generous rating of 5/5.I am so glad you chose us for your stay, and we look forward to welcoming you back in the near future.Sincerely,Thierry PerrotCluster General Manager

8/10 Hyvä

Arif

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
Some Front Desk staff worth mentioning are: Mr. Hakim and Mr. Wahaj Both outstanding, ready to help and go beyond their scope of work. Mr. Hakim went out Of his way to ensure that I get a taxi when I needed one. He was ready to help whenever approached. Mr. Wahaj ensure that a document was printed and given to me despite their system had glitches. Thank you.
Yöpyi 4 yötä joulukuussa 2023
Thierry Perrot vastasi 12.12.2023
Dear Arif,Thank you for taking the time to leave us a review of your recent stay. It's truly gratifying to learn that you had a pleasant and comfortable stay with us.The entire staff is professionally well trained to deliver top notch hospitality to all guests at all times. They ensure complete guest satisfaction in all ways possible. I am extremely delighted to hear your kind words of appreciation for our team members - Hakim and Wahaj who shall be delighted by your remarks.I hope to host you sometimes in the future should your travels bring you back to Dubai.Sincerely,Thierry PerrotCluster General Manager

8/10 Hyvä

Ifrah

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä marraskuussa 2023
Thierry Perrot vastasi 12.12.2023
Dear Ifrah,I would like to express my deepest gratitude for taking the time to leave a review of your recent stay with us.We are so grateful to have been chosen as your destination.We look forward to welcoming you back in the near future.Sincerely,Thierry PerrotCluster General Manager

10/10 Loistava

Aamir

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great property and amenities. Very helpful staff as well.
Yöpyi 5 yötä marraskuussa 2023
Thierry Perrot vastasi 12.12.2023
Dear Aamir,I would like to express my deepest gratitude for taking the time to leave a review of your recent stay with us. It is our goal to ensure that we deliver a comfortable, convenient, and personalized experience.Your feedback is integral to our ability and with a spirit to serve and deliver our best at all times.I am so glad you chose us for your stay, and we look forward to welcoming you back in the near future.Sincerely,Thierry PerrotCluster General Manager

4/10 Huono

Marianne

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Ich hatte Einzelzimmer ohne Frühstück gebucht. Beim Checkin wurde mir die Zubuchung von Frühstück angeboten. Allerdings musste ich bemerken, dass mir für die beiden Übernachtungen VIERmal Frühstück berechnet wurde. Nach Reklamation wurde mir zwar der Betrag für 2 Frühstücke zurückerstattet. Damit wurde ich aber anscheinend von der Frühstücksliste gestrichen, denn jeden Morgen wurde mir mitgeteilt, dass ich nicht beim Frühstück angemeldet bin. Fühlt sich nicht gut an, wenn man so als Frühstücksbetrüger angesehen wird. Zumindest nach der ersten Panne hätte man das hotelintern für den 2. Tag klären können! Zudem ist die Dusche sehr unkonventionell angeschlossen: beim Aufdrehen kommt das Wasser sofort aus der Regendusche. Will man sich nur mal die Beine abbrausen, ist man gleich mal von oben bis unten nass. Beim längeren Duschen stellte sich noch heraus, dass die Regendusche nur Heisswasser abgibt, keine Regulierung auf Körpertemperatur möglich! Dies alles sollte in einem 4-Sterne-Hotel besser funktionieren!
Yöpyi 2 yötä marraskuussa 2023
Thierry Perrot vastasi 29.11.2023
Dear Marianne,I thank you for taking the time to share your valuable feedback of your recent stay with us at our hotel Wyndham Dubai Deira. Our guests feedback is utmost important to us to help us understand areas of improvement and thus allow us the opportunity to enhance our services.Please accept my sincerest apology that our service was not satisfactory for you. We aim to provide the most excellent customer service and carry our business with high standards. It is of deep concern that our standards were not met in your customer experience. Your satisfaction is important to us, and I along with my team will ensure this does not happen again.Our entire team is trained with the highest behaviour standards, and it is very disappointing to hear that you felt otherwise. Each of them are committed to provide our every guest with a flawless experience at all times.I cannot turn back time, however I would like to think that we will have another opportunity to serve you better in the future and turn your negative experience into a positive one.Sincerely,Thierry PerrotCluster General Manager

10/10 Loistava

KIMJONGPIL

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good facility and calm mood
Yöpyi 3 yötä marraskuussa 2023
Thierry Perrot vastasi 27.11.2023
Dear KIMJONGPIL,We appreciate and thank you for taking the time to leave a review of your recent stay with us. It is truly gratifying to see your generous rating of 5/5.Thank you for recognizing our efforts to continually craft perfect experiences for our guests with impeccable service and commitment to quality.We look forward to welcoming you again soon!Sincerely,Thierry PerrotCluster General Manager

4/10 Huono

Birgit

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu
Deluxe King Room Sea View: Extremes Wasserdruckproblem beim kalten Wasser im Bad, man verbrennt sich fast beim Duschen/ Händewaschen. Dusche war in Badewanne, die so hoch und setilich eingebaut war, dass es sehr schwierig war reinzusteigen. Zum Flughafen wurde an der Rezeption ein großes Taxi für 3 Personen mit großem Gepäck bestellt. Wir kannten den Fahrpreis von der Herfahrt, es wurde mehrmals versucht, uns ein "privates" Taxi ohne Taxometer zu horenten Preisen anzudrehen und auch so kleine Autos, dass ein ü20 kg-Koffer auf der Rückbank zu 2 Personen gequetscht werden sollte. Nach einer dreiviertel Stunde vor dem Hotel stehend wurden wir wohl lästig und bekamen dann ein passendes Auto zum realistischen Preis. Zum Glück hatten wir knapp 4 h Zeit zum Ablfug.
Yöpyi 2 yötä marraskuussa 2023
Thierry Perrot vastasi 27.11.2023
Dear Birgit,Thank you very much for taking the time out of your busy schedule to leave a review of your recent stay.Please accept my sincerest apologies that our service was not satisfactory for you. We aim to provide the most excellent customer service and carry our business with high standards, but it is truly saddened that we failed in your customer experience. Please rest assured that we are taking the appropriate measures to address the issues and prevent any future occurrences. Here at Wyndham Hotels, we continuously strive to meet your needs and expectations.I cannot turn back time, however I would like to think that we will have another opportunity to serve you better in the future and turn your negative experience into a positive one.Sincerely,Thierry PerrotCluster General Manager

10/10 Loistava

Zamzam

Yöpyi 5 yötä marraskuussa 2023
Thierry Perrot vastasi 20.11.2023
Dear Zamzam,I would like to express my deepest gratitude for taking the time to leave a review of your recent stay with us. It is truly gratifying to see your generous rating of 10/10.We are so grateful to have been chosen as your destination.We look forward to welcoming you back in the near future.Sincerely,Thierry PerrotCluster General Manager