Hotellit kohteessa Dubai Southin asuinalue, Dubai

"Huonosta "

"Loistava hotelli ja todella palvelualtis henkilökunta! Ei mitään negatiivista sanottavaa."

"We were extremely disappointed with Sofitel Dubai The Palm. This did not feel luxurious and everything felt dated, worn, and overpriced for what you get. Our 2-bedroom ground-floor room was old-looking and unattractive, with cheap furniture/curtains, lots of wear and tear, and only one working charging point in the master bedroom. Wi-Fi was poor. The bath looked nice but there wasn’t enough hot water to actually fill it. Check-in was unhelpful and we weren’t given clear information, especially about half board. The half-board system was confusing and restrictive — no drinks were included, not even water, and everything felt like an upsell. Food was average at best. Breakfast was chaotic and crowded, and the coffee was awful. We ordered iced Americanos and received something that tasted like dishwater (and didn’t even include ice). We were also directed to a “less crowded” breakfast that had far less variety despite being marketed as the same. The main pool setup was disappointing and it felt like you needed to pay extra for a cabana to properly enjoy the area. The “adult quiet” zone was basically concrete and loungers. Our final-night dinner at the Asian restaurant was ruined by terrible acoustics and screaming children at every table. Housekeeping was also late (often around 3:30pm), so we missed servicing when we returned from the pool. Overall: tired property, confusing policies, poor food/coffee, and service lacking polish. Not a 5-star experience."

"Hyvä sänky, upea näköala ja palvelualtis henkilökunta olivat vierailun parhaita puolia. Huoneen seinät ja ovet sekä kylpyamme ja huonekalusteet olivat kuitenkin kuluneita ja selvästi uudistuksen tarpeessa – kokonaisuus ei vastannut neljän tähden tasoa. Äänieristys oli heikko, sillä sekä viereisistä huoneista että käytävältä kantautui häiritsevästi ääniä. Iso miinus siitä, ettei hotelli tarjoa rantapyyhkeitä, vaikka JBR:n ranta on kävelyetäisyydellä ja hotellin oma uima-allas on pieni ja nopeasti täyttyvä. Huonetasosta riippuen hotelli tarjoaa kuljetuksen yksityiselle rannalle; kokeilimme sitä kerran. Bussi oli noin 20 minuuttia myöhässä ja itse matka kesti noin 20 minuuttia. Lisäksi rantakaistaleen vieressä oli melko suuri rakennustyömaa, mikä heikensi viihtyvyyttä"

"Huone siivous oli omaa luokkaa,ihan huippua!!"

"Henkilökunta oli erittäin ystävällinen."

"Ihana hotelli, hyvä sijainti ja henkilökunta 10+"

"Quite nice breakfast, I upgraded to room with balcony and incredible Burj Khalifa views. Our balcony was headed towards the building site which was kind of active 24/7 and the Burj Khalifa was something like 5% visible. Not nice"

"Service level is really impressive and the executive lounge access / facilities makes a big and positive difference. "