6/10
Poor Service. Access code for room was wrong. Called registration, kept getting transferred from department to deptartmentTo another then was told someone would call us right back. Never happened. After a 1/2 hour a maintenance person came a & let us in with his code. Later a man brought us a new access code that worked. Services & directions for TV, fireplace & jet hot tub were absent. Small coffee maker had 2 pkgs of horrible coffee. No
Service people in the Burlington Bay bldg. A shame that a beautiful facility did not provide better service.The pool area and sauna were great. We did not know that we would not be in the main Superior Shores facility until we got there.
Neil
Yöpyi 2 yötä heinäkuussa 2025