Lomamökit – Durham Bridge

”Room air conditioner not working was to”

”Staff was friendly, hotel was clean and close proximity to where I was visiting. Rates were great.”

”When we arrived we requested a room on the bottom floor as to pull up our car for ease. We were denied stating that all Expedia bookings are assigned to the 2nd and 3rd floor. When entering our room, it was immediately noted that the bedding was dirty and the room had a smell. The front desk attendant was reluctant to change our room, but obliged and moved us to the next room over. This room was tolerable, but sound travelled and hallways were very noisy. Breakfast was decent, your typical hotel...

”Friendly staff”

”Room was clean, didn’t get a chance to use the swimming pool. Breakfast was nice with lots of options”

”I arrived past midnight and managed to check in well even though the process took a while. I got a top floor room which was spacious. Unfortunately, the bedsheets were dirty and this was not a nice suprise after 52hrs of travel and just wanting to sleep. Additionally, the next morning when I picked up dropped shampoo from the floor I found a random pill behind the sink counter. In general, the cleanliness could therefore be greatly improved. ”

”Decent hotel but poor service. Two quotes: ”We don’t have umbrellas for our customers because we cannot trust them to return” (when asking for umbrellas on a rainy day) and ”Sorry, we totally forgot you” (after a long wait at breakfast. ”

”Room was filthy thermostat was hanging off the wall., was eventually given a new room and what’s that room the TV kept freezing up, I cannot load the pictures in here, I have of the first room, that room was unacceptable. I should never have been given that room in the first place make sure you think the amount of dust that was on that lamp. How clean was the bed that I slept on?”