Ekologiset hotellit - Durham Heritage Coast, Englanti

”Wonderful, beautiful room excellent surroundings, welcoming staff and an upgraded to top it off, many thanks.”

”Was kept away most of the night by the extractor fan in bathroom of another guests room ”

”For the last 2 times we were checked in by a staff member who was not customer service or caring at all!! Very cold and not willing to help in any way. The first time we had 4 suitcases to take to our room and outside the hotel there was an airport trolley. My husband loaded it and as we passed the desk were told we couldn’t take it to the room. We had planned to bring it straight back down stairs. The second time my husband booked the room for me and didn’t realise it was in his name. She...

”Paid £50 to have my 2 small dogs stay with me for 1 night in a dog-friendly room. But then was told by reception staff that, because I booked through Expedia, I was not entitled to a water bowl or bed for them - which I would have been had I booked direct. Madness. Also not impressed with car parking - run by an ANPR company with hefty fines, even for hotel residents.”

”Excellent stay with my son”

”Great hotel with lots of activities for the kids. Gym was huge with lots of equipment and classes. We had a family suite which was huge with separate bedrooms for kids and adults. Only small let downs were the shower pressure being terrible, hotel was super hot even though it wasn’t a warm day, but the did provide us with fans. Breakfast had a great selection but gluten free options ran out quickly and weren’t replaced.”

”Always stay here when I work in Newcastle.”