East Concord Hotellit

”I give Comfort Inn & Suites W. Seneca, NY 4 stars because of the customer care and service delivery. For me, the location was important because it was quiet with a mostly mature adult-type ambiance. The staff were very friendly and put a lot of care in handling my room accommodation needs when I arrived later in the evening. Each ask was met with a smile and in the affirmative which is rare in itself today. I would have liked to have seen more hot oatmeal or mixed fruit bowls for breakfast...

”Very pleasant staff. Rooms were clean and comfortable. Breakfast was adequate. Would stay there again.”

”Room was a little dated, fairly clean. Toilet seat was cracked and needed replacement, First room I was given the TV did not work.”

”Yes The place was clean the check-in was friendly The room was clean I just found it kind of unusual I use a walker I'm disabled and my floor was located on the fourth floor with a nice walk in shower with low water pressure there was a message that came to my email You know how's your room and do you have any concerns message which was a nice I said the only concern I have is I'm on the fourth floor and if there was an emergency a disabled person wont be able to get down to the first floor....

”Staff was great room was spacious and clean. Great pillows and sheets and comfortable bed. Bathroom modern and clean.”

”From checking in to checking out every Staff member was truly helpful, courteous, professional and service oriented. Facilities are beautiful, well maintained, functional and comfortable! Food is top notch, which makes dining a memorable and gastronomic experience. The Bar and cocktail choices. Including very impressive wine list and non alcoholic beverages focused on Something for everyone. Thank you for a delightful stay.”

”Dirty. Breakfast was trash. Over priced. Friendly staff..yes. Overall one of the worst hotel experiences I have ever had.”

”We booked the hotel for the pool and the pool was closed for Maintenance ”

”Breakfast was great. The pool was cold for me. Didn't stay in too long. The room was great. The bed was so comfortable. Thank you. Will stay here again.”

”Ashley the manager is incredible! Always putting the guest first ”

”Everything was great!”

”BED BUGS! I HAVE PICTURES. AVOID THIS PROPERTY NO MATTER THE COST.”

”Everything was great! I wish the price was a little better kind of expensive for one night. ”

”The room was dirty & unkept . The bed sheets in room 5 ( April 9, 2026 ) were NOT replaced prior to our arrival. When my wife & I were about to get in bed for the night we saw that the sheets contained someones grittiness . Who in the hell wants to crawl into that ? My wife was disgusted . It's MY WIFE ! We left around 3:00 am on 04/10/26 . Tried to get a refund but they declined . Chaffee Lodge is a JOKE & so is the long bearded fast talking lobby attendant ( "manager" LoL ) Also when my...

”I loved the simplicity yet elegant decor. Great location, right across the street from slopes. Few min drive to shops and restaurants. The bar/grill attached was very convenient with good food. The room and bathroom were very clean. Great place to stay. ”

”The room was picture worthy, the amenities were top shelf. The heated floors were awesome in a very cold spell. And Our concierge was just wonder full. See you soon”

”The was the perfect little place to stay for our “Girls Night”. It was close to lots of activities & Jess was VERY helpful through the whole process. Thank you & we would most definitely stay again ❤️”