East Indianapolis Hotellit

”We spent 1 night at this hotel on the way back from vacation. The hotel was clean and the room was fine until I used the restroom. The toilet was so low that my knees were above my waist. It was like a child’s toilet. I am partially disabled, and I couldn’t get up! Fortunately my husband was in the next room and was able to get me up. We went down to the desk and asked if we could be moved to a handicap room. The desk clerk could not have been nicer! I am sorry I did not get her name. She...

”This property is located along the interstate, not really a desirable area, no restaurants around, nothing to see or do. I didn’t appreciate putting down a security deposit as I already had it paid for. Breakfast was a bare minimum.”

”Great staff. Very clean.”

”Breakfast was very good; some staff were very friendly, others, not so much. Hot tub was a good bonus. Rooms smelled funny but this hotel was good enough for a quick stay.”

”The young man at the desk when we checked in was absolutely friendly and professional. He made my stay terrific.”

”I made a reservation on Wed morning, for 3 nights. I chose this hotel because they had a pool. Upon arrival I learned the pool would be closed the entirety of our stay so I attempted to cancel the reservation. The cancellation policy required that I had to cancel or modify the reservation by 4 pm on Tuesday (the day before I actually made the reservation), for any type of refund. I had to pay for 3 nights at a hotel I didn't actually even stay at”

”Rating the room 1 star. The room was spacious but bare because of the lack of seating. The room lacked basic amenities such as phone, Kleenex, iron, or hangers. Mattress and bedding were heavily stained. Floor appeared clean but was very sticky. The bathroom overall was very unclean and run down along with hair over all the towels and wash rags. Flies all over the lobby Lots of shady characters in and out all night and to top it all off the room had roaches!”

”We checked out early because we had a terrible experience at this hotel. There was a bad odor in our room and when we realized it was because someone had smoked in the room prior to our arrival and then reported it to the front desk we were told that we had waited too long even though we had been there less than two hours and there is a sign in the lobby saying it's a non-smoking facility. We weren't even offered a remedy for the situation, just asked what we wanted to do. We were told we'd get...

”Blood on the walls I ask for cleaning no one ever came I had to clean myself I was told cleaning after check out and no one came then I booked for two rooms today and was told I had to leave”

”Perfect for the nights rest we needed.”

”They are going through renovation and you can tell they are but overall it wasn’t too bad! The sheets had cigarette burns but it wasn’t covered in them. There was no mold or anything like that but considering it’s not a Marriott or a Sheraton, it served its purpose for this weekend!”

”Staff at this location was very kind. Room was dingy though. Saw a baby cockroach in the bathroom. Shower was dirty and peeling paint. Location made it inconvenient to get certain places. Probably wouldn’t stay here again.”

”The facility has 2 OTTIS Elevators. One has been out of service for a couple of weeks per manager on site. It was a nightmare getting up to the 6th floor and back down to the main level. wait time depending on time of the day was from 6 minutes to 14 minutes to get an elevator. And when you got on it was very crowed because people were getting on at any point and going up then back down or vice vers just to have a spot in the elevator. OTTIS Elevator Company surely would of had a part in the...

”Front desk help was amazing! Room was very clean and the king beds were so comfortable! Breakfast was great with a good variety! Also 24 hr coffee machines! Only downside…the pool is not heated.”