Ylelliset vuodevaatteet, työpöytä, silitysrauta/-lauta, ilmainen Wi-Fi

Arvostelut: Extended Stay America Premier Suites Providence E Providence

2.5 out of 5

Arvostelut

8,4

Erittäin hyvä

Arvosana 10 - Loistava. 529 kautta 1010 arvostelua" "
Arvosana 8 - Hyvä. 283 kautta 1010 arvostelua" "
Arvosana 6 - OK. 103 kautta 1010 arvostelua" "
Arvosana 4 - Huono. 46 kautta 1010 arvostelua" "
Arvosana 2 - Hirveä. 49 kautta 1010 arvostelua" "

9,0/10

Siisteys

9,0/10

Henkilökunta ja palvelu

7,8/10

Palvelut/mukavuudet

8,8/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Kamlendu, Unionville

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Room was clean. Check in was smooth. Room was advertised to come with free breakfast. In the name of breakfast, you get muffin, bar, hot chocolate packet, coffee. If you are hoping to have milk, cereal, bread, butter, bagel, yogurt etc. then you will be disappointed.
Yöpyi 1 yön huhtikuussa 2024

8/10 Hyvä

Stephen

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Microwave didn't work.
Yöpyi 2 yötä huhtikuussa 2024
Hotel Management vastasi 29.4.2024
Dear Stephen, Thank you for sharing your experience. We apologize for the inconvenience caused by the microwave not working during your stay at Extended Stay America. Your comfort is our priority, and we appreciate your feedback. We are working to address this issue promptly to ensure a more enjoyable experience for our guests. We hope to welcome you back for a better stay in the future.Sincerely,Hotel Management

10/10 Loistava

William

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean
Yöpyi 2 yötä huhtikuussa 2024
Hotel Management vastasi 24.4.2024
Dear William, Thank you for your positive feedback regarding the cleanliness of our hotel. We are delighted to hear that you found our property at Extended Stay America to be very clean during your visit. Maintaining a clean and comfortable environment for our guests is a top priority for us. Your comments are greatly appreciated and motivate us to uphold these standards. We hope to welcome you back for another pleasant stay in the future. Sincerely,Hotel Management

4/10 Huono

Edward

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
Receptionist needs more people training.
Yöpyi 1 yön helmikuussa 2024
Hotel Management vastasi 24.4.2024
Dear Edward, Thank you for your feedback regarding our receptionist. We apologize for any inconvenience caused during your interaction. We take guest service seriously and are committed to continuous improvement. Rest assured, we will address this with our team to ensure all staff members are providing exceptional service. Your input is valuable to us as we strive to enhance our guest experience. We appreciate your patronage and hope to welcome you back soon.Sincerely,Hotel Management

6/10 OK

Claude-Andree

Yöpyi 2 yötä huhtikuussa 2024

2/10 Hirveä

Sandra

Matkusti perheen kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Wasn’t impressed. TV did not work. Breakfast grab and go was a joke.
Yöpyi 2 yötä huhtikuussa 2024
Hotel Management vastasi 23.4.2024
Dear Sandra, We apologize for the inconvenience you experienced during your stay. It's disappointing that the TV was not working and the breakfast options did not meet your expectations. Your feedback is valuable to us, and we will address these issues to ensure a better experience for our guests in the future. We hope to welcome you back and provide you with a more enjoyable stay. Thank you for sharing your concerns with us.Sincerely,Hotel Management

10/10 Loistava

Liza

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Mishka

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The room is very clean, beautiful plus comfortable
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Tami

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Roomy. We’ll-organized rooms
Yöpyi 2 yötä huhtikuussa 2024
Hotel Management vastasi 16.4.2024
Dear Tami, Thank you for taking the time to write a review. We're delighted you found Extended Stay America's rooms spacious and well-organized. Our priority is your comfort, and we're thrilled you enjoyed your stay with us. Thank you for your positive feedback, and we look forward to welcoming you back for another great experience.Sincerely,Hotel Management

10/10 Loistava

Aaron

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Hannie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024

8/10 Hyvä

Anthony

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Had no problem it was OK
Yöpyi 2 yötä tammikuussa 2024

8/10 Hyvä

Peter

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The front desk staff was very customer friendly and helpful.
Yöpyi 1 yön huhtikuussa 2024
Hotel Management vastasi 8.4.2024
Dear Peter, Thank you for choosing Extended Stay America. We greatly appreciate your feedback regarding our front desk staff's friendliness and helpfulness. We aim to ensure every guest feels valued and well-assisted throughout their stay, and we are glad this has been achieved. We look forward to serving you again soon!Sincerely,Hotel Management

4/10 Huono

Sari

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024

6/10 OK

Rosana

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Not so quiet. You can hear the steps of people upstairs.But the lady in the front desk is so nice and accomodating.Breakfast is no good.Im looki h for eggs ,bacon and cheese but there was none.sorry
Yöpyi 1 yön maaliskuussa 2024
Hotel Management vastasi 8.4.2024
Dear Rosana, Thank you for your feedback. We're glad that our front desk staff provided excellent service. However, we apologize for any inconvenience caused by noise disturbances. Your comments about breakfast will be shared with our team for improvement in future visits. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely,Hotel Management

10/10 Loistava

Aden

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Really amazing. The lady at the counter was so nice and even gave us tips about the area around to get food and etc. Quick and easy to get into the room as well, and Everything from there was great! Would definitely choose them again.
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Kiya

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Front desk worker was amazing, can’t remember her name. We stayed here to go to a show at the providence performing arts.
Yöpyi 1 yön huhtikuussa 2024
Hotel Management vastasi 8.4.2024
Dear Kiya, We're delighted you had a positive experience at Extended Stay America! Our team strives to provide exceptional service to all our guests. Thank you for choosing us for your stay, and we hope you enjoyed the Providence Performing Arts Center show. We look forward to welcoming you back soon!Sincerely,Hotel Management

4/10 Huono

Marisa

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024

10/10 Loistava

Vivian

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I really enjoyed the customer service ithey was very Awesome and helpful I will be back soon thank you
Yöpyi 2 yötä maaliskuussa 2024

10/10 Loistava

ASHLEY

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was perfect during our stay!
Yöpyi 2 yötä maaliskuussa 2024
Hotel Management vastasi 1.4.2024
Dear ASHLEY, We are grateful for your selection of Extended Stay America. Our foremost priority is to ensure that your experience at our hotel exceeds expectations in all aspects. We appreciate your acknowledgment of our efforts and look forward to the opportunity to welcome you again in the near future.Sincerely,Hotel Management

10/10 Loistava

Briand

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
All staff is very professional I highly recommend rooms are comfortable and clean new
Yöpyi 1 yön maaliskuussa 2024
Hotel Management vastasi 27.3.2024
Dear Briand, Thank you for your glowing review about your stay at Extended Stay America! We're thrilled to hear that you had a positive experience with our professional staff and found our rooms comfortable, clean, and new. Providing exceptional service and accommodations is our priority, and we're delighted that we met your expectations. Your recommendation means a lot to us, and we look forward to welcoming you back for another comfortable stay in the future. Sincerely,Hotel Management

10/10 Loistava

Skyy

Yöpyi 2 yötä maaliskuussa 2024

8/10 Hyvä

Nicholas

Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
Nicole was really great!
Yöpyi 3 yötä maaliskuussa 2024

10/10 Loistava

MacKenzie

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Super reasonable price for a really decent stay!
Yöpyi 1 yön maaliskuussa 2024
Hotel Management vastasi 27.3.2024
Dear MacKenzie, Thank you for your positive feedback about Extended Stay America! We're thrilled to hear that you found our hotel to offer great value for your stay. Providing our guests with a comfortable and affordable experience is our priority, and we're delighted that we met your expectations. Your satisfaction is our utmost reward, and we look forward to welcoming you back for another enjoyable stay. Sincerely,Hotel Management

4/10 Huono

Lymari

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room was disgusting. We found belongings from another guest. My husband moved the chair so I can use the mirror while getting ready and there was food crumbs, dirt, and items under the seat. The couch had a rip on it. Definitely not worth the price. Floor around the kitchen area wasn’t properly cleaned. Front staff was nice but the cleaning was not up to par.
Yöpyi 1 yön maaliskuussa 2024
Hotel Management vastasi 26.3.2024
Dear Lymari, Thank you very much for staying at our hotel. We strive to provide every guest with a clean and comfortable room; therefore, we are disappointed to hear this was not your experience. Please accept our sincere apologies. We take the cleanliness of our suites and the entire hotel very seriously, and we will address this with our housekeeping department to ensure this does not happen again. We hope this unfortunate situation will not prevent you from staying with us again, as we would welcome the chance to show you the great visit you deserve. Sincerely,Hotel Management

10/10 Loistava

Yuri

Yöpyi 1 yön maaliskuussa 2024

10/10 Loistava

Briand

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fantastic service the staff is very helpful highly professional
Yöpyi 1 yön maaliskuussa 2024

10/10 Loistava

Samella

Yöpyi 2 yötä maaliskuussa 2024

10/10 Loistava

Richard, Roslindale

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Quiet place, clean and affordable
Yöpyi 1 yön maaliskuussa 2024
Hotel Management vastasi 19.3.2024
Dear Richard, Thank you for the great review! It is wonderful you enjoyed your time at Extended Stay America so much! We strive for excellence, so we are thrilled you appreciated our clean property, quiet atmosphere, and prime location! Your praise lets us know we're doing our job, and we look forward to hosting you again for another exceptional experience.Sincerely,Hotel Management

10/10 Loistava

Robert

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön maaliskuussa 2024

6/10 OK

James

Hyvää: Henkilökunta ja palvelu
Yöpyi 2 yötä joulukuussa 2023

10/10 Loistava

Eurydice

Yöpyi 1 yön maaliskuussa 2024

10/10 Loistava

Keysa

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024

8/10 Hyvä

Tanya

Yöpyi 1 yön maaliskuussa 2024

10/10 Loistava

Yuri

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice rooms
Yöpyi 1 yön helmikuussa 2024
Hotel Management vastasi 6.3.2024
Dear Yuri, Thank you for sharing your experience with fellow travelers. We are glad you were pleased with your room. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associates for their excellent work. Thank you for taking time out of your day to recognize our efforts. We hope you choose Extended Stay America whenever your travels bring you back this way.Sincerely,Hotel Management

6/10 OK

Sandra

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Room was very clean but bed wasn’t very comfortable and sheets were not very soft. There is also a lot of traffic noise. Staff was very friendly and helpful. Nice to have coffee and a small bite for breakfast in the morning also.
Yöpyi 1 yön maaliskuussa 2024
Hotel Management vastasi 5.3.2024
Dear Sandra, Thank you for your recent stay at our hotel. We appreciate the time you took from your day to share your experience. We are glad you liked your clean room and our service. However, we regret the concerns you had with the bedding and noise. We have discussed your observations with our team and are grateful for feedback that helps us serve our guests better. Thank you again for your comments, and we hope you will revisit to experience our hotel the way you should have during this stay.Sincerely,Hotel Management

10/10 Loistava

Tirice

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Would def stay again
Yöpyi 3 yötä helmikuussa 2024

10/10 Loistava

Rosanna, Providence

Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Jennifer

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä helmikuussa 2024

8/10 Hyvä

Vivian

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Smell of marijuana quite regularly inside the hotel room.
Yöpyi 2 yötä helmikuussa 2024
Hotel Management vastasi 3.3.2024
Dear Vivian, Thank you for taking the time to share your experience. We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Thank you again for your candid feedback, and we look forward to welcoming you again for a much better stay.Sincerely,Hotel Management

10/10 Loistava

Steven

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Bryan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was great place to book at
Yöpyi 7 yötä helmikuussa 2024

10/10 Loistava

Lisa

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Close to all conveniences
Yöpyi 1 yön helmikuussa 2024
Hotel Management vastasi 25.2.2024
Dear Lisa, We're glad to hear that our location provided convenience during your stay at Extended Stay America. Your comfort and ease of access to amenities are important to us, and we're delighted that our proximity to local conveniences enhanced your experience. Thank you for choosing us, and we hope to welcome you back again soon!Sincerely,Hotel Management

10/10 Loistava

Kristy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great location!
Yöpyi 2 yötä joulukuussa 2023

10/10 Loistava

Anicesa

Yöpyi 2 yötä helmikuussa 2024

10/10 Loistava

Courtney

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everyone was very nice and accommodating especially Janet!
Yöpyi 2 yötä helmikuussa 2024
Hotel Management vastasi 20.2.2024
Dear Courtney, Thank you for sharing your positive experience with our service, the staff's attentiveness, and the quick response from Janet. We shall continue to serve you with such a positive attitude at our hotel. Please return and give us the opportunity to serve you again at Extended Stay America.Sincerely,Hotel Management

10/10 Loistava

Antonio

Yöpyi 1 yön tammikuussa 2024

10/10 Loistava

Roland

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Like the hotel. Good overall
Yöpyi 2 yötä helmikuussa 2024

8/10 Hyvä

George

Hyvää: Siisteys ja henkilökunta ja palvelu
Although I was there just for a quick overnight, when I travel alone, I like to fix my own meals rather than go to a restaurant by myself, and wind up overeating. So, the kitchenette with the full-size fridge and microwave and extensive counter space are a real plus. The room I had would be ideal for a longer business or leisure trip. The only inconvenience was, as a result of COVID, the kitchen is not stocked with any cookware, plates, glasses, or utensils. You have to go to the desk and ask for them. Also, there is no coffee maker; you have to request one, and in my case, they didn't have any available. This was disappointing, to say the least. If every room has a microwave, why not a coffee maker? So, Extended Stay America is not quite as well equipped as I had been accustomed. The grab & go breakfast items were OK, as was the coffee. I do recommend this place, as it was clean, spacious, and very comfortable, with the above caveats.
Yöpyi 1 yön helmikuussa 2024
Hotel Management vastasi 16.2.2024
Dear George, Thank you for posting such kind comments about our hotel. We are glad that you were pleased with your spacious and clean room with amenities. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management

10/10 Loistava

Griselly

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Majoituspaikan kunto ja tilat
Very cleaned
Yöpyi 1 yön helmikuussa 2024