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Arvostelut: Canterra Suites Hotel

2 out of 5
Canterra Suites Hotel
11010 Jasper Ave, Edmonton, AB

Arvostelut

9,6

Poikkeuksellisen hyvä

Arvosana 10 - Loistava. 258 kautta 337 arvostelua" "
Arvosana 8 - Hyvä. 67 kautta 337 arvostelua" "
Arvosana 6 - OK. 7 kautta 337 arvostelua" "
Arvosana 4 - Huono. 3 kautta 337 arvostelua" "
Arvosana 2 - Hirveä. 2 kautta 337 arvostelua" "

9,6/10

Siisteys

9,6/10

Henkilökunta ja palvelu

9,2/10

Palvelut/mukavuudet

9,4/10

Majoituspaikan kunto ja tilat

9,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Christine

Matkusti ryhmän kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I appreciated the friendliness of the staff, parking was available, room was spacious and comfortable. It felt like staying in a condo instead of a hotel, which was good with children in our group. Everything was available in the room as needed that you dont often find in a hotel. I enjoyed my stay
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Sara J

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great location. Nice to have extra space when traveling with friends.
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

Spencer

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024

10/10 Loistava

elizabeth

The staff was excellent
Yöpyi 1 yön huhtikuussa 2024
Sincerely, Canterra Suites Hotel Team vastasi 29.4.2024
Dear Elizabeth, Thank you for taking the time to rate our hotel and leave a comment. We are pleased to hear that our staff was excellent and will share your comments with our Front Desk Staff.

10/10 Loistava

Sergey

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice cozy apartment for a night out away from chores and duties.
Yöpyi 1 yön huhtikuussa 2024
Sincerely, Canterra Suites Hotel Team vastasi 22.4.2024
Dearest Sergey, Thank you for taking the time to rate us and leave a comment. We are pleased to hear that your night out was relaxing and enjoyable. Looking forward to seeing you on your next night off from chores and duties.

10/10 Loistava

Todd

Liikematkailija
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lots of restaurants nearby. If there on a weekend try to ask for a higher level or non street side as there are bars and can be loud.
Yöpyi 3 yötä huhtikuussa 2024
Sincerely, Canterra Suites Hotel Team vastasi 22.4.2024
Dearest Todd. Thank you for taking the time to rate us and leave a comment. We try to accommodate all our guests' requests and understand Jasper Ave can be a bit loud. Always make sure to relay this information to the front desk to ensure your stay with us is pleasurable.

10/10 Loistava

Jacqueline

Yöpyi 1 yön huhtikuussa 2024
Sincerely, Canterra Suites Hotel Team vastasi 22.4.2024
Dear Jacqueline, Thank you so much for taking the time to rate our hotel. We are pleased to see that you enjoyed your stay and look forward to your next visit.

10/10 Loistava

Tammy

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property needs a little updating but over all went for an Oiler Game with 4 people stayed in a suite with a kitchen 2 king size bed and two bathrooms. Walked to the game from hotel. Lots of options for meals and entertainment…you won’t be disappointed.
Yöpyi 2 yötä huhtikuussa 2024
Sincerely, Canterra Suites Hotel Team vastasi 16.4.2024
Dear Tammy, we are pleased to hear that your stay with us was enjoyable and look forward to your next stay in the future. Thank you so much for taking the time to leave a comment and a review, we appreciate every review.

10/10 Loistava

Chris

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Need better parking options
Yöpyi 1 yön maaliskuussa 2024
Sincerely, Canterra Suites Hotel Team vastasi 4.4.2024
Dearest Chris, Thank you for taking the time to rate us and leave a comment. We value your input and do understand your frustration. We unfortunately have limited space in our parkade, but we do offer safe outdoor parking at no extra cost to our guests. We hope you were able to utilize this service we offer.

10/10 Loistava

Leslie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice property, two bedrooms and two bathrooms worked great for a family.
Yöpyi 1 yön maaliskuussa 2024
Sincerely, Canterra Suites Hotel Team vastasi 4.4.2024
Dear Leslie, Thank you for taking the time to rate us and leave us a comment. We are pleased to hear that your stay with us was great and look forward to seeing you on your next stay!

10/10 Loistava

Chantel

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location. Was close to everything that we had planned for a girls weekend. Would stay here again
Yöpyi 2 yötä maaliskuussa 2024
Sincerely, Canterra Suites Hotel Team vastasi 3.4.2024
Dear Chantel, Thank you for taking the time to leave a comment and rate us. We value your comments and look forward to your next visit.

10/10 Loistava

Leon

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Rooms were amazing. We had a 2 bedroom suite. Check in lady was polite and very helpful
Yöpyi 1 yön maaliskuussa 2024
Sincerely, Canterra Suites Hotel Team vastasi 3.4.2024
Dear Leon, Thank you for taking the time to rate us and leave a comment. We are so pleased to see that you enjoyed your stay.

10/10 Loistava

Kay

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
You couldn’t ask for a better place to stay. Great layout and spacious, too. Beds are very comfortable as well
Yöpyi 2 yötä maaliskuussa 2024
Sincerely, Canterra Suites Hotel Team vastasi 13.3.2024
Dear Kay, Thank you for taking the time to rate us and for leaving a review. We are always happy to hear our guests had an enjoyable stay and we look forward to seeing you again.

10/10 Loistava

Jeff

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
First time staying and real convent location and rooms are great for groups.
Yöpyi 3 yötä helmikuussa 2024
Sincerely, Canterra Suites Hotel Team vastasi 13.3.2024
Dear Jeff, Thank you for your review and for taking the time to rate us. We greatly appreciate your comments and look forward to your next stay with us.

10/10 Loistava

Tevin

Yöpyi 1 yön helmikuussa 2024
Sincerely, Canterra Suites Hotel Team vastasi 3.4.2024
Dearest Tevin, Thank you for taking the time to rate our service. We value and appreciate every review we receive.

8/10 Hyvä

conan

Yöpyi 3 yötä tammikuussa 2024
Sincerely, Canterra Suites Hotel Team vastasi 31.1.2024
Dear Conan, Thank you for taking the time to rate us. We are pleased to see your stay was pleasurable and look forward to seeing you next time!

10/10 Loistava

Shaylee

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Sincerely, Canterra Suites Hotel Team vastasi 31.1.2024
Dear Shaylee, Thank you for taking the time to rate us. We are very pleased to see that you enjoyed your stay with us and look forward to seeing you again!

10/10 Loistava

Ellen, Hay Lakes

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Had a suite and it was great. Very clean and roomie
Yöpyi 1 yön tammikuussa 2024
Sincerely, Canterra Suites Hotel Team vastasi 31.1.2024
Dear Ellen, Thank you for taking the time to share your experience and rate us. We look forward to welcoming you on your next visit.

8/10 Hyvä

Tamara

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Reasonably appointed well located hotel
Conveniently located close to where family live. So we could walk to their place. location is also good for restaurants and entertainment. Rooms are also spacious and reasonably well appointed.
Yöpyi 1 yön tammikuussa 2024
Sincerely, Canterra Suites Hotel Team vastasi 31.1.2024
Dear Tamara, Thank you for taking the time to leave a review and rate us. We are happy to hear that our location and facilities made your stay comfortable. We look forward to your next stay with us!

10/10 Loistava

JIN YEON

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä tammikuussa 2024
Canterra Suites vastasi 22.1.2024
Dear Jin Yeon, Thank you for the great review. We hope to welcome you back soon. Sincerely, Canterra Suites Team.

10/10 Loistava

Amanda

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Super homey and comfortable
Really loved the layout, ambiance and convenience. Good linens, clean and nicely restocked day too. Thank you. The parking situation is really frustrating though. It seems to be an issue a lot of people mention.
Yöpyi 2 yötä tammikuussa 2024
Sincerely, Canterra Suites Team vastasi 22.1.2024
Dear Amanda, Thank you for the great review and for taking a moment to share your experience. We are pleased to hear that you consider us your home away from home. Your comments will be shared with the staff to see how we can combat the frustration you mentioned. We look forward to welcoming you back soon.

8/10 Hyvä

Greg

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel was great for two couples. The beds were comfortable, the hotel was quiet, but outside there was lots of traffic. The indoor parking lot was full so we had to park across the street in the shopping center which wasn't ideal due to the colder weather, but wasn't unreasonable either. I will consider staying here again when in the Edmonton area.
Yöpyi 1 yön tammikuussa 2024
Sincerely, Canterra Suites Team vastasi 22.1.2024
Dear Greg, Thank you for your great review and for taking the time to comment. We do try to make everyone's stay as pleasurable as possible by delivering high-quality service to all our guests. We look forward to you visiting us again when you are in Edmonton.

10/10 Loistava

Buddy

Yöpyi 1 yön tammikuussa 2024
Sincerely, Canterra Suites Hotel Team vastasi 13.3.2024
Dear Buddy, Thank you for taking the time to rate us.

10/10 Loistava

Norma

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Washer/Dryer inside, Oven , Ref … You feels like Home away from Home . Close enough to call Home . Thank you ! We’ll difinitely stay again
Yöpyi 15 yötä joulukuussa 2023
Sincerely, Canterra Suites Team vastasi 9.1.2024
Dear Norma, Thank you for taking the time to review our property. We love hearing that our hotel was perfect for your stay and that you consider it your home away from home. We look forward to welcoming you again soon.

10/10 Loistava

Amanda

Matkusti ryhmän kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2023
Sincerely, Canterra Suites Team vastasi 22.12.2023
Dear Amanda, Thank you for taking the time to rate our property. We are happy to see your stay was a great one and look forward to seeing you on your next stay with us.

10/10 Loistava

elyane

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Yours Sincerely, Canterra Suites Team vastasi 22.12.2023
Dear Elyane, Thank you for taking the time to review our property. We are pleased to hear that your stay was enjoyable and look forward to your next stay with us.

8/10 Hyvä

Edward

Yöpyi 1 yön marraskuussa 2023
Sincerely, Canterra Suites Team vastasi 22.12.2023
Dear Edward, Thank you for taking the time to rate our property. We are happy to see you enjoyed your stay with us, please let us know on where and what we could improve to make your stay even better. We look forward to seeing you again.

6/10 OK

Braden

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Check out..
The stay overall of great! Loved the double king suite for family. The updates to the hotel were amazing but on check out in the morning on Monday. The clerk working reception desk. Seemed like she didn’t want to leave the office while I was waiting at the desk. Asking me questions throu the office door. Very un professional in my mind
Yöpyi 1 yön marraskuussa 2023
Canterra Suites vastasi 20.11.2023
Good day Braden. We do apologize for the experience you had with our front desk clerk. Your comments are valued and we thank you for taking the time to rate us. We hope your next stay with us will be a better experience. Sincerely, Canterra Suites Team

10/10 Loistava

Michelle

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä lokakuussa 2023
Canterra Suites vastasi 3.11.2023
Hi Michelle, Thank you for taking the time to rate us. We are very pleased to hear that your stay with us was pleasurable. Sincerely, Canterra Suites Team

10/10 Loistava

Gwen

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023
Canterra Team vastasi 30.10.2023
Hi GwenMany thanks for rating us and we are pleased your stay was good.Hope to see you on your next visit.

2/10 Hirveä

Leigh

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Parking was an issue. I called day prior and was told there was underground parking. Upon check in I was told it was full & to park in outdoor lot. I left my license plate with front desk as requested however someone didn’t do their job & they towed my vehicle. I spent an hour waiting to hear from the staff at the reception desk, not knowing if my vehicle had been stolen or towed. It was extremely stressful & plans for that day were ruined. They said they had made a mistake & the only compensation I was offered was $50 for the cab I had to take to go get my vehicle from the towing company. This was meant to be a fun weekend and was anything but fun! Would never stay at the Canterra Suites ever again!!!
Yöpyi 1 yön lokakuussa 2023
Canterra Suites vastasi 3.11.2023
Hi Leigh, We at Canterra Suites once again apologise for the inconvenience caused last weekend.We do have indoor parking, but it is on a first come first serve basis and dont reserve parking prior to a guest checking in. We registered your vehicle as required by our staff for the outdoor parking and unfortunately due to Impark's miscommunication on their side, your vehicle was towed. Sincerely, Canterra Suites Team.

10/10 Loistava

Elaine

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä lokakuussa 2023
Canterra Team vastasi 30.10.2023
Good morning Elaine, Thank you for taking the time to rate us. We are so pleased to hear your stay was great and look forward to seeing you on your next trip.

10/10 Loistava

Patrick

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I try to stay here whenever I travel to Edmonton. The staff are extremely nice and helpful. I highly recommend to anyone.
Yöpyi 1 yön lokakuussa 2023
Canterra Team vastasi 23.10.2023
Good morning Patrick. Thank you so much for taking the time to rate us. Your comments will be shared with the team to ensure we continue to deliver high-quality service to all our guests. We look forward to seeing you next time. Sincerely, Canterra Suite Hotel Team.

4/10 Huono

Ryan

Yöpyi 1 yön lokakuussa 2023
Canterra Team vastasi 23.10.2023
Good morning Ryan. Thank you for taking the time to rate us. We hope your next stay with us is better than your last. If there is anything we could improve on, kindly let us know, as you, the guest are important to us. Sincerely, Canterra Suite Hotel team.

10/10 Loistava

Derek

Yöpyi 1 yön lokakuussa 2023
Canterra Team vastasi 23.10.2023
Good morning Derek. Thank you so much for taking the time to rate us. We are so happy to hear that you enjoyed your stay with us and look forward to seeing you next time. Sincerely, Canterra Suite Hotel Team.

10/10 Loistava

Neil

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Will stay again
Yöpyi 1 yön lokakuussa 2023
Canterra Team vastasi 23.10.2023
Good morning Neil. Thank you so much for taking the time to rate us. We are so happy to hear that you enjoyed your stay with us and look forward to seeing you next time. Sincerely, Canterra Suite Hotel Team.

10/10 Loistava

Trevor, Hinton

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön lokakuussa 2023
Canterra Team vastasi 23.10.2023
Good morning Trevor. Thank you for taking the time to rate us. We are so happy to know that you enjoyed your stay with us and hope to see you back soon. Sincerely, Canterra Suite Hotel Team

10/10 Loistava

Susan

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä lokakuussa 2023
Canterra Suites Team vastasi 12.10.2023
Dear Susan,Thank you for taking the time to review our property. We love hearing that our hotel was perfect for your stay. We look forward to welcoming you again soon.Sincerely, Canterra Suites Team

10/10 Loistava

Todd

Matkusti perheen kanssa
Hyvää: Majoituspaikan kunto ja tilat
Great place to stay
Yöpyi 3 yötä lokakuussa 2023
Canterra Suites Team vastasi 12.10.2023
Dear Tod,Thank you for taking the time to review our property. We love hearing that our hotel was perfect for your stay. We look forward to welcoming you again soon.Sincerely, Canterra Suites Team

10/10 Loistava

Todd

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Separate bedrooms and 2 washrooms, ability to cook own food and nice and spacious.
Yöpyi 1 yön syyskuussa 2023
Canterra Suites Team vastasi 12.10.2023
Dear Tod,Thank you for taking the time to review our property. We love hearing that our hotel was perfect for your stay. We look forward to welcoming you again soon.Sincerely, Canterra Suites Team

10/10 Loistava

Cathleen

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We enjoyed our stay very much. Location was great, room was clean and comfortable, and the staff were lovely. Would definitely stay here again!
Yöpyi 4 yötä syyskuussa 2023
Canterra Suites Team vastasi 12.10.2023
Dear Cathleen,Thank you for taking the time to review our property. We love hearing that our hotel was perfect for your stay and that you consider it your home away from home. We look forward to welcoming you again soon.Sincerely, Canterra Suites Team

10/10 Loistava

Stephen

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Spacious and clean!
Excellent location. Rooms were clean, modern and extremely spacious.
Yöpyi 1 yön syyskuussa 2023
Canterra Suites Team vastasi 12.10.2023
Dear Stephen,Thank you for taking the time to review our property. We love hearing that our hotel was perfect for your stay. We look forward to welcoming you again soon.Sincerely, Canterra Suites Team

10/10 Loistava

Christian

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä syyskuussa 2023
Canterra Suites Team vastasi 12.10.2023
Dear Christian,Thank you for taking the time to review our property. We love hearing that our hotel was perfect for your stay. We look forward to welcoming you again soon.Sincerely, Canterra Suites Team

10/10 Loistava

Dan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
excellent place to stay.
Yöpyi 1 yön elokuussa 2023
Canterra Suites Team vastasi 12.10.2023
Dear Dan,Thank you for taking the time to review our property. We love hearing that our hotel was perfect for your stay. We look forward to welcoming you again soon.Sincerely, Canterra Suites Team

10/10 Loistava

matt

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff is very helpful and the suites are very large and well equipped.
Yöpyi 1 yön elokuussa 2023
Canterra Suites Team vastasi 12.10.2023
Dear Matt,Thank you for taking the time to review our property. We love hearing that our hotel was perfect for your stay. We look forward to welcoming you again soon.Sincerely, Canterra Suites Team

8/10 Hyvä

Family

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel is well maintained and clean. Our suite was very spacious for the four of us.
Yöpyi 2 yötä heinäkuussa 2023
Canterra Suites vastasi 3.11.2023
Hi, Thank you for taking the time to rate us. We are very pleased to hear that your stay with us was pleasurable. Sincerely, Canterra Suites Team

10/10 Loistava

Kerry

Yöpyi 1 yön heinäkuussa 2023
Canterra Suites vastasi 3.11.2023
Hi Kerry, Thank you for taking the time to rate us. We are very pleased to hear that your stay with us was pleasurable. Sincerely, Canterra Suites Team

10/10 Loistava

Avril

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great stay
Clean spacious comfortable and well equipped. Great location and lovely staff. Would definitely stay here again and happy to recommend.
Yöpyi 5 yötä heinäkuussa 2023
Canterra Suites vastasi 3.11.2023
Hi Avril, Thank you for taking the time to rate us. We are very pleased to hear that your stay with us was pleasurable and look forward to your next stay with us. Sincerely, Canterra Suites Team

10/10 Loistava

Jenny

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä heinäkuussa 2023
Canterra Suites vastasi 3.11.2023
Hi Jenny, Thank you for taking the time to rate us. We are very pleased to hear that your stay with us was pleasurable. Sincerely, Canterra Suites Team

10/10 Loistava

Mark

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön kesäkuussa 2023
Canterra Suites vastasi 3.11.2023
Hi Mark, Thank you for taking the time to rate us. We are very pleased to hear that your stay with us was pleasurable and look forward to your next stay with us. Sincerely, Canterra Suites Team