2/10
Was given the wrong room. we booked a kitchenette and was told when we got there
There was none available. And they wouldn’t do anything to fix the error. We booked back in May and was told the reservation was only booked the day before. We stayed in Fort Saskatchewan because of the cost of the kitchenette rather than in Edmonton which is where we wanted to be. Tired to get a refund and was refused so we ended up staying out 3 nights booked with wasted food because we didn’t have a kitchenette.
Very disappointed with the service here. No care was given for us and we were over 2000kms from home.
Nick
Yöpyi 3 yötä heinäkuussa 2025