When I arrived to check in after travel delays, they told me I was unable to check in right then and had to wait an hour to get a room. Not to mention, the front desk was closed and there was no one there for 20 minutes. I almost had to leave to find another hotel for the night. During my stay, there was almost no one available at any point (and no one watching who was coming and going in the hotel).
My room had bugs (I am pretty sure they were bed bugs) and smelt like cigarette smoke every day when I got back from my outing. SO much smoke smell it made it hard to breathe and sleep. My room was filthy overall, and when they came in to clean it, they only replaced the complimentary toiletries and emptied the trash- no new towels or sheets.
The pool was bricked in, so don't expect to swim. The location was very noisy, especially at night.
I will not be back. I will have to find alternate travel arrangements for the next time I am in El Paso.
