Ulkopuoli

Arvostelut: Days Inn by Wyndham Elizabeth City

2 out of 5
Days Inn by Wyndham Elizabeth City
308 South Hughes Blvd, Hwy 17 Bypass & Hwy 158, Elizabeth City, NC

Arvostelut

5,6
Arvosana 10 - Loistava. 47 kautta 410 arvostelua" "
Arvosana 8 - Hyvä. 91 kautta 410 arvostelua" "
Arvosana 6 - OK. 82 kautta 410 arvostelua" "
Arvosana 4 - Huono. 74 kautta 410 arvostelua" "
Arvosana 2 - Hirveä. 116 kautta 410 arvostelua" "

5,8/10

Siisteys

6,6/10

Henkilökunta ja palvelu

5,6/10

Palvelut/mukavuudet

5,2/10

Majoituspaikan kunto ja tilat

6,0/10

Ympäristöystävällisyys

Arvostelut

2/10 Hirveä

Sheila

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Somewhere to sleep
Yöpyi 2 yötä huhtikuussa 2024
Manager vastasi 10.5.2024
Hello Sheila, We appreciate your feedback and regret to hear you may have faced challenges during your stay. Should you wish to discuss your experience further, please reach out to our management. We value all comments as they help us enhance our services for future guests.

2/10 Hirveä

Marsha, West Columbia

I did not stay at Days Inn after seeing the building and grounds.
Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 1.5.2024
Hello Marsha, We regret to hear about your experience. We value all feedback and will share your comments with our team for consideration. Our goal is for all guests to have a positive experience. Thank you for bringing this to our attention.

8/10 Hyvä

Michael, Georgetown

Hyvää: Siisteys ja henkilökunta ja palvelu
It was not in agood area. The room was a little shabby. The person at the desk was great.
Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 28.4.2024
Hello Michael,We appreciate your feedback regarding your recent stay. We're glad to hear you found our staff excellent and apologize for any inconvenience caused by the area and room. Your comments will help us improve for future guests.

2/10 Hirveä

Courtney

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
Yöpyi 3 yötä huhtikuussa 2024
Manager vastasi 28.4.2024
Hello Courtney,We're sorry to hear that your experience did not meet expectations. Please feel free to contact us directly to share any details of your stay so we can address them promptly.

2/10 Hirveä

Tom

Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Advertised as having Wi-Fi and free breakfast. It had neither. Staff no help. Room not cleaned daily. Would not return.
Yöpyi 3 yötä huhtikuussa 2024
Manager vastasi 14.4.2024
Hello Tom,We apologize for any inconvenience you experienced during your stay. Your feedback is valuable to us as we strive to improve our services. Should you have any further concerns, please contact our management directly. Thank you for sharing your thoughts with us.

4/10 Huono

Gananath

Matkusti lemmikkien kanssa, Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Bed had clean sheets, the bathroom was clean, but the room was not sound proof. Folks going up the metal staircase were extremely loud and were up and about in the wee hours of the morning. It kept the dog up and we hardly got any sleep. When we asked for a room change, they charge extra. There were no hangers to hang jackets. The bar fridge was outide the enclosure and wobbled on three legs. The floor boards had gaps between the boards and were tricky to walk on. We will not be staying at this location next time.
Yöpyi 3 yötä huhtikuussa 2024
tailor vastasi 9.4.2024
thank you for your reply i was the person that answered the call when you called at midnight about the stairs sound. and you never asked to change the room and nobody told you to charge extra. Do you want me to stop people from coming out of their room and not walking on your room side we were sold out and we can't stop people like that we can not tell them not to walk on this side they have the right to walk from the room you have a downstairs room I know that, we can't tell guest like that i and I also explain that thing to you but still thanks for your review.

6/10 OK

Felicia

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu
Quiet for the most part, but upon check out, there was a couple fighting in the room next to us. The cleanliness could have been more up to par too.
Yöpyi 1 yön helmikuussa 2024
Manager vastasi 9.3.2024
Hello Felicia,We appreciate your feedback regarding your recent stay with us. Guest comfort is a top priority, and we apologize for any disturbances you experienced. Your comments will be shared with our team for review and improvement. Should you have any further concerns, please do not hesitate to reach out to our management team directly.

10/10 Loistava

Courtney

Yöpyi 1 yön helmikuussa 2024
Manager vastasi 22.3.2024
Hello Courtney,We are delighted to hear that you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience.

6/10 OK

James

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Check in experience
Front desk person was not at the desk at 7 pm on Saturday. We knocked on the window and called the hotel but got the voicemail. We were about to go next door to the Comfort Inn when she finally came from behind the building.
Yöpyi 1 yön tammikuussa 2024
Manager vastasi 28.1.2024
Hello James,Thank you for bringing this to our attention. We apologize for any inconvenience you experienced during your stay. Our team strives to provide prompt service and we'll address this matter with the front desk to ensure it doesn't happen again.

10/10 Loistava

Lashika

Yöpyi 1 yön tammikuussa 2024
Manager vastasi 22.3.2024
Hello Lashika,We are happy to hear that you had a wonderful stay with us! We look forward to welcoming you back in the future for another fantastic experience.

2/10 Hirveä

Elva

Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Expedia showed that this was the only hotel available in that area for a one night stay. My fault, should have looked at other websites. This place was loud throughly the whole night and early morning. People screaming and yelling. It was also on the road so the cars made it louder. Though the screaming was more concerning. On top of that, the sheets were stained, the walls were dirty. One non-smoking room smelled like smoke. The lobby had a security system so that shows this area is probably not the safest. I blame myself for not looking at other websites. However the quality of this place was bad. I guess it’s expected for the price
Yöpyi 1 yön joulukuussa 2023
Manager vastasi 31.12.2023
Hello Elva,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the noise and other cleanliness issues during your stay. We strive to provide a comfortable and secure environment for our guests, and we will address these issues accordingly. We appreciate your understanding and look forward to improving our services.

2/10 Hirveä

George

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Manager vastasi 8.2.2024
Hello George, We're sorry to hear that your experience with our hotel was not satisfactory. Please reach out to us directly so that we can address any concerns you may have had. We would appreciate the opportunity to make things right.

4/10 Huono

Tammy

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
There was trash bags left open in the parking lot. Limited trash receptacles.
Yöpyi 2 yötä joulukuussa 2023
Manager vastasi 6.12.2023
Hello Tammy, Thank you for bringing this to our attention. We apologize for any inconvenience caused and will take your feedback into account to address the issue and improve our services for future guests.

6/10 OK

Ted

Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
No hanger’s, no iron, door didn’t seal 3/4 of seal you could see daylight. Curtains had holes in them.
Yöpyi 1 yön marraskuussa 2023
Manager vastasi 30.11.2023
Hello Ted, Thank you for sharing your feedback with us. We regret to learn about the inconveniences you experienced during your stay. We appreciate your valuable input and will take your comments into consideration to further improve our services.

2/10 Hirveä

John

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Don't stay there.
Had to check out immediately, room had bugs on the bed. Bad experience. Could not gain access in the first room given. Was given a second room, this room was dirty, smelt of heavy cigarette smoke, toilet dirty, still had waste in it. Asked for another room, it had bugs on the bed. Checked out and went next door to Comfort Inn. Didn''t get a refund on checking out.
Yöpyi 1 yön lokakuussa 2023
Manager vastasi 9.11.2023
Hello John, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

8/10 Hyvä

Meg

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023
Manager vastasi 3.11.2023
Hello Meg,Thank you for sharing your feedback with us. We appreciate your positive rating of 8 out of 10, which indicates that you had an exceptional experience during your stay. It means a lot to us that you enjoyed your time at our hotel, and we hope to welcome you back in the future for another wonderful stay.

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat
In terrible need of paint and shower attention. It was very clean and GREAT towels! Saving grace.
Yöpyi 1 yön syyskuussa 2023
Manager vastasi 19.10.2023
Hello Aimee Jo, We apologize for any inconvenience caused. Your feedback regarding the paint and shower will be forwarded to the relevant team for their attention. Thank you for appreciating our clean environment and quality towels.

10/10 Loistava

Jacquelyn

Yöpyi 1 yön lokakuussa 2023
Manager vastasi 24.10.2023
Hello Jacquelyn,Thank you for your outstanding rating! We're thrilled to hear that you had a great experience at our hotel. We hope to welcome you back soon!

2/10 Hirveä

erin

Yöpyi 1 yön lokakuussa 2023
Manager vastasi 24.10.2023
Hello erin, We apologize for any inconvenience you may have experienced during your stay. Please provide more details so we can address your concerns.

2/10 Hirveä

Charmey

Matkusti ryhmän kanssa
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Disgusting
They had new furniture but the floor was very nasty. A cockroach walked across the table. Holes in the wall by the bathroom. Rust was around the tissue box. Very creepy outside surroundings. I couldn’t wait to leave.
Yöpyi 2 yötä syyskuussa 2023
Manager vastasi 28.10.2023
Hello Charmey,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We encourage you to contact our management team directly to further discuss your concerns. Your satisfaction is our top priority, and we value your input. Thank you for bringing these matters to our attention and we hope to have the opportunity to better serve you in the future.

8/10 Hyvä

Cecelia

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 1 yön syyskuussa 2023
Manager vastasi 5.10.2023
Hello Cecelia,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

4/10 Huono

Leatrice

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Funding should be provided for renovating older properties before allowing facilities to use the company name DAYS INN.
Yöpyi 2 yötä syyskuussa 2023
Manager vastasi 4.10.2023
Hello Leatrice, I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

8/10 Hyvä

Troy

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I just love how when ever I needed something I was able to go to the front desk and ask for something.
Yöpyi 2 yötä syyskuussa 2023
Manager vastasi 4.10.2023
Hello Troy,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our front desk. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

2/10 Hirveä

David

Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Filthy, no breakfast, no creamer for coffeewish i had of looked first
Yöpyi 1 yön syyskuussa 2023
Manager vastasi 13.9.2023
Hello David, Know that your voice is of tremendous importance to us and we value your comments about our breakfast. We hope to see you again to provide you with an exceptional level of service and hospitality.,

4/10 Huono

Frankie

Matkusti pienten lasten kanssa
When we arrived the lobby you had to be buzzed into. The person checking us in was on the phone in speaker or FaceTime talking the whole time while checking in. The printer didn’t work for the second invoice. Men were on the hallway outside the rooms smoking. We actually turned the keys in and left and did not stay. The room smelt like an ash tray. We felt unsafe.
Yöpyi 1 yön syyskuussa 2023
Manager vastasi 11.9.2023
Hello Frankie,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.

8/10 Hyvä

Dawn

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
It was adequate for what we needed. Mostly clean except for the floor. It is an older facility with cracks in the tub and sink. Staff were polite and professional.No breakfast as advertised.
Yöpyi 3 yötä elokuussa 2023
Manager vastasi 7.9.2023
Hello Dawn, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is good to hear from you and we greatly appreciate that you have taken the time to share your experience at our hotel! We would love to have you back and we do hope to see you again soon.

10/10 Loistava

Makaila

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Neat and tidy hotel at fair pricing.
Yöpyi 2 yötä syyskuussa 2023
Manager vastasi 7.9.2023
Hi Makaila,I’m glad you find our cleanliness and great value pleasing. We appreciate your patronage and are delighted to be your hotel of choice.

6/10 OK

K

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
need to fix bathroom knobs
Bathroom door knob-handle was not functional,almost causing me to get stuck in the bathroom because it would not reopen while in the bathroom : ( A scary experience as a solo traveler, and there was what looked like tissue in the door handle hole to keep it from being completely shut. It looks like they did not want to fix it.
Yöpyi 1 yön elokuussa 2023
Manager vastasi 8.9.2023
Hello K,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guests� expectations. We hope you will give us a chance to redeem ourselves in the future.

2/10 Hirveä

Derek

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön elokuussa 2023
Manager vastasi 26.8.2023
Hello Derek, It was our privilege to earn your business and we hope to host you again on your next trip.

6/10 OK

Melinda

Matkusti pienten lasten kanssa, Liikematkailija
The stay was okay. Rooms are very clean.
Yöpyi 1 yön elokuussa 2023
Manager vastasi 13.8.2023
Hello Melinda,Thank you for taking the time to share your comments regarding our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

10/10 Loistava

Elio

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Did not like that it was located next to an abandoned prison. There was also no abilty to walk to any restaurant.
Yöpyi 1 yön heinäkuussa 2023
Manager vastasi 4.8.2023
Hello Elio,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our hotel. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

6/10 OK

Dorothy

Matkusti perheen kanssa
You Get What You Pay For
This hotel is ok if you are staying 2-3 days traveling from out of State.Bathroom is very small. Another guest was given a key to enter our room while one of my family members was still resting.This invasion of privacy should Never happen.
Yöpyi 2 yötä heinäkuussa 2023
Manager vastasi 26.7.2023
Hello Dorothy,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our room. Your voice is very valuable to us and we hope you will return on your next travels.

2/10 Hirveä

marie

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It was disgusting. So bad that we didn’t stay there. Just returned the key.
Yöpyi 1 yön heinäkuussa 2023
Manager vastasi 23.7.2023
Hello marie,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.

2/10 Hirveä

joshua

Yöpyi 2 yötä heinäkuussa 2023
Manager vastasi 1.8.2023
Hello joshua, We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

2/10 Hirveä

Greg

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön heinäkuussa 2023
Manager vastasi 11.7.2023
Hello Greg, We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

6/10 OK

RAYMOND

Matkusti kumppanin kanssa
No pool.
Yöpyi 3 yötä kesäkuussa 2023
Manager vastasi 9.7.2023
Hello RAYMOND, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our pool. We are forever working to improve upon the guest experience, and I hope you will remember our attributes when you return during another trip to the area to see how we have improved to impress you even more.

10/10 Loistava

Yasmin

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Agradable
Yöpyi 2 yötä kesäkuussa 2023
Manager vastasi 27.6.2023
Hi Yasmin,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

2/10 Hirveä

Tarkistettu asiakas

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Pay more and stay somewhere else
When we booked this hotel through hotels.com, used the "pool" filter, it showed up so we booked. We then also asked them to ensure 2 of our 3 rooms were either connecting or very close as our kids were staying in the other room. When we arrived, there was no pool and the rooms were about as far apart as possible. We asked for a refund, acknowledging we were outside there refund timelines, since there were 2 issues with the booking. The lady working the desk was very kind, but the manager who she called was very rude.
Yöpyi 1 yön kesäkuussa 2023
Manager vastasi 22.6.2023
Hello Guest, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner, I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is the top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

2/10 Hirveä

roggie

Yöpyi 2 yötä kesäkuussa 2023
Manager vastasi 10.7.2023
Hello roggie, Thank you for sharing this rating, and we welcome you to visit us again anytime.

2/10 Hirveä

Carlos

Yöpyi 1 yön kesäkuussa 2023
Manager vastasi 20.6.2023
Hello Carlos, Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

4/10 Huono

Stephanie

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
My sons couldn’t take a bath as the tub stopper didn’t work. Then one son got poked buy something in the chair in the room and his hand bleed. Staff was nice gave us band-Aid, but told us there is nothing that should’ve done that in the room. Then the next morning we went for the breakfast that was included and it was just juice and coffee. Never mind the fact that the toilet wouldn’t flush in the morning. I told it them of the problems that we noticed and was told that they don’t have any plumbing problem so they don’t know what it was. Definitely look before you book.
Yöpyi 1 yön kesäkuussa 2023
Manager vastasi 14.6.2023
Hello Stephanie, Thank you for this feedback, our top priority is for guests to have the most wonderful time during their stay. We will make sure those concerns are addressed and checked and if needs to be replaced, it will. Looking forward to your future stay with us!

10/10 Loistava

Kelly

Yöpyi 1 yön kesäkuussa 2023
Manager vastasi 25.6.2023
Hello Kelly,On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.

8/10 Hyvä

Marie

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön toukokuussa 2023
Manager vastasi 30.5.2023
Hello Marie,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

4/10 Huono

JOHN, fuquay varina

Liikematkailija
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Advertised Breakfast and work out gym but they did not have breakfast or work out area. Very disappointing since I searched for both these amenities.
Manager vastasi 21.5.2023
Hello JOHN,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our area and comments about our breakfast. We hope to see you again to provide you with an exceptional level of service and hospitality.

6/10 OK

Moniesia

Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja palvelut/mukavuudet
Deep cleaning is very much needed
Yöpyi 2 yötä huhtikuussa 2023
Manager vastasi 17.5.2023
Hello Moniesia, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

10/10 Loistava

Charles

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
The,owners are very hands on front desk taking care of any room issues highly recommend
Yöpyi 2 yötä toukokuussa 2023
Manager vastasi 6.5.2023
Hello Charles,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our front desk and also our room. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

4/10 Huono

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2023
Manager vastasi 19.4.2023
Dear Guest,It was our privilege to earn your business and we hope to host you again on your next trip.

4/10 Huono

Tamara

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet
They did not have 24 hour customer service. They did not provide free breakfast, the door to the lobby was even locked when we went for breakfast.
Yöpyi 1 yön huhtikuussa 2023
Manager vastasi 19.4.2023
Hello Tamara, Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectation due to the service you received from the hotel staff during your stay. We always desire for our valued guest’s experience to be outstanding. Your feedback is greatly appreciated. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.

6/10 OK

Barbara

Hyvää: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Don’t stay herefor free breakfast, NOTHING there.
The website says there is free breakfast. There was nothing available. NOTHING, not even coffee it water. The desk clerk said she only makes coffee if someone asks for it. I told her we picked this hotel as breakfast was included. She said they ordered food , but it’s in back order?!!! Also, there was mold on shower curtain and the bathroom door did not shut. You need to modify your website as this is not what we paid for.
Yöpyi 1 yön huhtikuussa 2023
Manager vastasi 9.4.2023
Hello Barbara,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guests expectations. We hope you will give us a chance to redeem ourselves in the future.

10/10 Loistava

María

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2023
Manager vastasi 18.4.2023
Hello María,It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon.