Erwin Hotellit

”The staff were kind, but the room was unclean. ”

”Great place with warm hospitality! ”

”It was cold during our stay and although we turned the heat up the room remained cold. The temperature must have been preset to a maximum number. That was disappointing. The room was clean and we had a nice view. The staff were friendly and helpful. Breakfast was good and the staff at the coffee shop were kind and helpful. There is an upgrade charge for a referegator and a microwave, which is standard in every other hotel/motel we have stayed. I don't feel there should be an upgrade charge...

”We were greeted promptly and courteously. Our reservation was in place as we expected. That part was fine. But our room was simply unacceptable. There was an odor in the hallways that smelled stale. Unpleasant. But finding food (crushed poptarts and raw pasta) in the drawers was gross. But even worse was when we found food crumbs in the bed. The room was in need of a big upgrade. Quite frankly, we will not be back when we are in the area again.”

”room was clean personnel was helpful. I forgot my water bottle and they found it.”

”Nice people”

”The experience simply could not be improved on!! ”

”All good”

”Nice to find a smoking room, accommodating with pets”

”Parking was easy. Monday night not many restaurants open.”

”Great access to the ski slopes. They had just finished remodeling some of the house so there was a dumpster outside for our stay, didn’t really affect our stay, just a minor inconvenience and not nice to look at while sitting outside the front of the property. Coms was great and the house was fantastic!! Gorgeous views from the balcony and hot tub. We will definitely return!”

”Had a great night sleep at the Carolina Country Inn. Clean room, friendly staff, recommendations for area restaurants, and seamless check in. We will be back thank you. ”

”The room was relatively clean. I noticed some flood damage in the bathroom. Our stay in the area revolved around visiting family and having a place to rest at night. We have stayed at a different Tennessee Americourt in Mountain City . They are similar. Essentially it is an adequate place to stay . Parking is no problem. Other patrons tended to smoke near the entrances causing a smoke smell to draw into the building. Pets are allowed, we don’t bring pets but fortunately the pets were quiet but...

”Clean atmosphere/room Friendly staff Dated facility Primarily construction workers Exercise room minimal at bedt”

”Staff were very friendly and accommodating. They had free snacks and drinks at night. Rooms were clean and dining area was kept clean.”

”I picked this place because it had a gym and we had been driving all day but was told at the desk that it has been shut down sense Covid. Maybe it needs to come off the description? The room was clean except the floor. My feet turned black walking from the bed to the bathroom. Breakfast was just ok but for the price, you get what you pay for. ”

”Do not stay here! They have tried to overcharge my credit card multiple times since my stay. This was not an issue through expedia, it was the hotel directly. DO NOT TRUST THEM... it has been a big pain in the butt.”