8 ulkouima-allasta avoinna 9.00–21.00, maksullisia cabañoita
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Arvostelut: Hyatt Vacation Club at The Welk, San Diego Area

3.5 out of 5
Hyatt Vacation Club at The Welk, San Diego Area
8860 Lawrence Welk Dr, Escondido, CA

Arvostelut

7,8

Hyvä

Arvosana 10 - Loistava. 441 kautta 1009 arvostelua" "
Arvosana 8 - Hyvä. 228 kautta 1009 arvostelua" "
Arvosana 6 - OK. 154 kautta 1009 arvostelua" "
Arvosana 4 - Huono. 101 kautta 1009 arvostelua" "
Arvosana 2 - Hirveä. 85 kautta 1009 arvostelua" "

8,4/10

Siisteys

7,8/10

Henkilökunta ja palvelu

8,0/10

Palvelut/mukavuudet

8,0/10

Majoituspaikan kunto ja tilat

8,2/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Salla

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice resort
Nice resort, but we were given a little bit of false information about the timeshare presentation. It was supposed to be a two hour presentation driving a golf cart around the resort.. Well that didn't excatly happen 😒It was over 2 hours people trying to make us buy a timeshare and they got upset when we didn't buy anything. I guess this is normal, but don't lie to us thank you. Ok size rooms, maybe could use a little bit of renovation in some places. Pools were nice. Quiet and safe area. Not very close to anything.
Yöpyi 5 yötä marraskuussa 2021
Rhiannon vastasi 2.12.2021
Thank you very much for your feedback! We're so happy to hear that you enjoyed your experience with us! We hope to welcome you back again in the future for another relaxing visit in our beautiful location!

10/10 Loistava

Guillermo

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Jessica, Bell

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful property.
Yöpyi 2 yötä toukokuussa 2024
Kit E. vastasi 24.5.2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Loistava

Anna

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great pool!
Yöpyi 2 yötä toukokuussa 2024
Kit E. vastasi 23.5.2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Loistava

Christy

Yöpyi 1 yön toukokuussa 2024
Ava vastasi 21.5.2024
The Welk Front Desk is very happy to hear you enjoyed your stay! We can't wait to have you back.

10/10 Loistava

Gloria

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I liked the view from the room we stayed in (golf course and pond view), we enjoyed the different pools and we enjoyed grilling. Also, the weather was perfect!
Yöpyi 3 yötä toukokuussa 2024
Kit E. vastasi 20.5.2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Loistava

Laurin

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was a great experience- my partner and I were looking for a quiet and fun destination which we would at The Welk.
Yöpyi 4 yötä toukokuussa 2024
Kit E. vastasi 20.5.2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

2/10 Hirveä

Madison

Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu
The staff at the front desk was extremely rude and very unhelpful. I will never stay here again!
Yöpyi 2 yötä toukokuussa 2024
Kit E. vastasi 20.5.2024
Thank you for your review. We apologize for the issues you encountered. Your feedback is invaluable, and we're taking immediate action to address these concerns to enhance our guest experience. We're committed to ensuring our resort lives up to the standards our guests expect and hope to welcome you back for a much-improved stay.

2/10 Hirveä

Sergio, San diego

Matkusti pienten lasten kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This place is not taking care of! Nothing work properly! All the games are broken or updated Hal of the firepit we tried didn’t worked even the one in the room! No service in the pool area the guy closed the bar when the pool was starting to be busy so silly!!! The manager of this place should really change line of work! Unacceptable!
Yöpyi 1 yön toukokuussa 2024
Kit E. vastasi 20.5.2024
Thank you for your review. We apologize for the issues you encountered. Your feedback is invaluable, and we're taking immediate action to address these concerns to enhance our guest experience. We're committed to ensuring our resort lives up to the standards our guests expect and hope to welcome you back for a much-improved stay.

10/10 Loistava

Marlene

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We loved it here! It was so nice and quiet! Such a great staycation! So Family friendly and so much to do. There was a kitchen which was so useful and they were stocked with pots/pans/playes/cups/utensils and even grill amenities. It has a toaster, microwave, fridge, and coffee maker. Also has a little closet in the hallway with a broom/vacuum/iron/ironboard. The bathroom was pretty big with good water pressure and stocked with shampoo/conditioner/bodywash. Would definitely recommend! And would definitely stay again I wish check in time was earlier and check out was a little later to enjoy more but we did love the two pools and splash pad. So fun for the kids and us adults!
Yöpyi 1 yön toukokuussa 2024
Kit E. vastasi 20.5.2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

6/10 OK

Douglas

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
Beautifully maintained grounds. The unit needed work. Badly scuffed baseboards, dirty carpet, chairs near end of life. Mold in the shower. Expedia booked us into a different part of the resort than was described and shiwn in pictures. We'll never use Expedia again.
Yöpyi 5 yötä toukokuussa 2024
Kit E. vastasi 20.5.2024
Thank you for your review. We apologize for the issues you encountered. Your feedback is invaluable, and we're taking immediate action to address these concerns to enhance our guest experience. We're committed to ensuring our resort lives up to the standards our guests expect and hope to welcome you back for a much-improved stay.

10/10 Loistava

Victor

Matkusti pienten lasten kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Secluded location with a few stores within driveable distance
Yöpyi 2 yötä toukokuussa 2024
Kit E. vastasi 15.5.2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Loistava

Brendan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I have stayed here several times over the past 20 years and it is always a great spot for family and fun.
Yöpyi 2 yötä toukokuussa 2024
Kit E. vastasi 14.5.2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Loistava

Brandon

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Big
Yöpyi 2 yötä toukokuussa 2024
Kit E. vastasi 14.5.2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Loistava

German

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great experience
Yöpyi 1 yön toukokuussa 2024
Kit E. vastasi 13.5.2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Hyvä

Mark Andrew

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We did not care that our room was on the 3rd floor ( 2 stair wells down below ground level).No elevators. With check in time at 4 pm and check out @ 10 Am...for the price of the room should be 11am check out and 3 pm check in.
Yöpyi 2 yötä toukokuussa 2024
Kit E. vastasi 13.5.2024
Thank you, for taking the time to leave a 4-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Loistava

adrian

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä huhtikuussa 2024
Kit E. vastasi 7.5.2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Loistava

shlomit

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The best resort for family that want fun
Yöpyi 10 yötä huhtikuussa 2024
Kit E. vastasi 2.5.2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Loistava

Andrew

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024
Kit E. vastasi 2.5.2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Loistava

Ron

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean and the price was fair.
Yöpyi 2 yötä huhtikuussa 2024
Kit E. vastasi 30.4.2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Loistava

DARLENE

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I love how amazing the views are the cleanliness and the spacious bedrooms. Oh my God the place is amazing so many things to do from golfing to theater to swimming tennis courts great place to get away as a couple or even with Family will be coming back many times
Yöpyi 2 yötä huhtikuussa 2024
Kit E. vastasi 30.4.2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

6/10 OK

Marvin

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Restaurant and bar options close way too early
Yöpyi 2 yötä huhtikuussa 2024
Kit E. vastasi 30.4.2024
Thank you for your review. We apologize for the issues you encountered. Your feedback is invaluable, and we're taking immediate action to address these concerns to enhance our guest experience. We're committed to ensuring our resort lives up to the standards our guests expect and hope to welcome you back for a much-improved stay.

8/10 Hyvä

Arlene

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It’s in a beautiful setting but the amenities are a bit old. The room is large, nice space. The restaurants are old and a lot smelly.
Yöpyi 2 yötä huhtikuussa 2024
Kit E. vastasi 13.5.2024
Thank you, for taking the time to leave a 4-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Loistava

Marc

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä tammikuussa 2024
Kit E. vastasi 30.4.2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Loistava

Bess

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Kit E. vastasi 29.4.2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Loistava

Gina

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful property will be going back had an amazing time.
Yöpyi 2 yötä huhtikuussa 2024
Kit E. vastasi 26.4.2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Hyvä

Michael

Matkusti perheen kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
I was surprised when I found out that a lot of people got there rooms for free when we paid over full price for mine. We did get a couple of free tickets to the Safari and the zoo. I am disappointed that Expedia did not tell me it was a time share.
Yöpyi 5 yötä huhtikuussa 2024
Kit E. vastasi 25.4.2024
Thank you for your review. We apologize for the issues you encountered. Your feedback is invaluable, and we're taking immediate action to address these concerns to enhance our guest experience. We're committed to ensuring our resort lives up to the standards our guests expect and hope to welcome you back for a much-improved stay.

8/10 Hyvä

jennifer

Hyvää: Siisteys
Yöpyi 1 yön huhtikuussa 2024
Kit E. vastasi 23.4.2024
Thank you, for taking the time to leave a 4-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

2/10 Hirveä

Cara

Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
As a solo traveller, this resort was the wrong choice. I felt unsafe to walk around the property after dark, even to walk to the restaurant. It was too isolated for solo travel. I ended up staying in my room after dark and checked out after 1 night.
Yöpyi 5 yötä huhtikuussa 2024
Kit E. vastasi 22.4.2024
Thank you for your review. We apologize for the issues you encountered. Your feedback is invaluable, and we're taking immediate action to address these concerns to enhance our guest experience. We're committed to ensuring our resort lives up to the standards our guests expect and hope to welcome you back for a much-improved stay.

2/10 Hirveä

christina

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu
Customer service was horrible
Yöpyi 1 yön huhtikuussa 2024
Kit E. vastasi 15.4.2024
Thank you for your review. We apologize for the issues you encountered with our staff. Your feedback is invaluable, and we're taking immediate action to address these concerns to enhance our guest experience. We're committed to ensuring our resort lives up to the standards our guests expect and hope to welcome you back for a much-improved stay.

2/10 Hirveä

Gina

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
From the moment we arrived we experienced inconveniences. Resort was very spread out and every employee would either give us a different/incorrect answer or didn’t have an answer so we wasted a lot of time for what should have been very simple. Very frustrating. Unit was very outdated, was not thoroughly clean upon entry, a maintenance tech even came by asking if everything was “working okay” as he was supposed to have “inspected” the unit before we were let in. Ridiculous. The unit above us sounded like they were moving furniture all night and early morning or it was under construction. Front desk rang very loudly after 9:30 pm waking us up (we were already in bed tired from travel). We agreed to a 90 min sales meeting which went well over 2 hours because THEY were running late. I could go on and on. You could not pay me to stay at this property ever again.
Yöpyi 4 yötä huhtikuussa 2024
Kit E. vastasi 15.4.2024
Thank you for your review. We apologize for the issues you encountered with our maintenance team and our front desk. Your feedback is invaluable, and we're taking immediate action to address these concerns to enhance our guest experience. We're committed to ensuring our resort lives up to the standards our guests expect and hope to welcome you back for a much-improved stay.

8/10 Hyvä

Rajat

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property is big and beautiful, but having vip access, i was not offered the room credit nor room upgrade. Added connected rooms in expedia notes which was not honored.
Yöpyi 2 yötä huhtikuussa 2024
Clay vastasi 9.4.2024
Thank you, for taking the time to leave a 4-star review! We're delighted to hear about your positive experience, but apologize for the inability to provide connecting rooms. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Loistava

Gary

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Privacy
Yöpyi 1 yön huhtikuussa 2024
Clay vastasi 9.4.2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Loistava

Noe

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Awesome place
Yöpyi 1 yön huhtikuussa 2024
Ryan vastasi 8.4.2024
Thank you, Noe, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

6/10 OK

Trisha

Matkusti perheen kanssa
Huonoa: Majoituspaikan kunto ja tilat
Two of the three advertised dining options are always closed and staff have no idea if and when they will open. The third dining option is only open certain days of the week. You will need to bring your own groceries and cook in your room for every meal or drive about 20 minutes outside of the resort to find food. Rooms are in disrepair - holes in blankets, stains on upholstery, broken furniture and decor. Resort property is massive and beautiful but you will need to drive everywhere. There is an advertised shuttle to get you around, but we found it incredibly inconsistent. One might we had to walk a mile back to our rooms with sleepy kids at bedtime because there wasn't enough staff to pick us up in the shuttle. There were lots of activities for kids and the staff running the activities were very kind and doing the best with what was available to them (broken games and equipment). Our stay felt more like renting a run down airbnb with a good community pool than a 4 star resort.
Yöpyi 4 yötä maaliskuussa 2024
Ryan vastasi 8.4.2024
Thank you for your review. We apologize for the issues you encountered with dining options, room conditions, and our shuttle service. Your feedback is invaluable, and we're taking immediate action to address these concerns to enhance our guest experience. We're committed to ensuring our resort lives up to the standards our guests expect and hope to welcome you back for a much-improved stay.

10/10 Loistava

Eric, Tega Cay

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice complex with above average amenities.
Yöpyi 5 yötä maaliskuussa 2024
Ryan vastasi 8.4.2024
Thank you, Eric, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Loistava

Victor

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I liked that their were many resources to do on property for the family. Enough to have a great time.
Yöpyi 1 yön huhtikuussa 2024
Ryan vastasi 8.4.2024
Thank you, Victor, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Loistava

Keivan, Los Angeles

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice
Yöpyi 4 yötä maaliskuussa 2024
Ryan vastasi 8.4.2024
Thank you, Keivan, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Loistava

gaby

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Peaceful
Yöpyi 2 yötä maaliskuussa 2024
Ryan vastasi 8.4.2024
Thank you, Gaby, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Loistava

Amanda

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful Mountain View . Love love
Yöpyi 3 yötä maaliskuussa 2024
Ryan vastasi 8.4.2024
Thank you, Amanda, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

4/10 Huono

christopher

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Horrible conditions that were not addressed by on site staff. Also, Expedia never followed up with my pre trip concerns and scheduling requests. I have lost faith and confidence in Expedia
Yöpyi 3 yötä maaliskuussa 2024
Ryan vastasi 8.4.2024
Thank you for sharing your feedback. We are truly sorry to hear about the conditions you experienced and the lack of follow-up on your pre-trip concerns. Your satisfaction is very important to us, and we're taking your comments seriously to improve our service and communication. We hope for another opportunity to restore your faith in us.

10/10 Loistava

laja

Yöpyi 1 yön maaliskuussa 2024
Kit E. vastasi 15.4.2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Hyvä

Estefania

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Beautiful location . The only thing I didn’t like was the invited us to the timeshare meeting I went with open mind to see if it was worth it buying it but the sales man was rude and giving attitude. Until the supervisor notice and came to apologize but it was too late because by the time I was already thinking about leaving the place.
Yöpyi 2 yötä maaliskuussa 2024
Clay vastasi 11.4.2024
Thank you for your review. We're sorry to hear about the experience you encountered during your vacation ownership presentation. We're addressing these issues to ensure a smoother and more informed process for our guests. We appreciate your patience and hope to offer you a better experience in the future.

10/10 Loistava

Ashley

Matkusti ryhmän kanssa, Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Like: Beautiful scenery, quiet, pools are warm, beds are comfortable including the couch pull out, they keep the towel cabinet open so you dont have to call for towels, which is nice, bbq pits, fire pit, golf course, full kitchen with utensils, and food was good at the Grill. Dislikes: no elevators, parking is not the greatest, and staff wasnt very accommodating. I asked to be close to our family and we were told we were, but we were literally 3 buildings away (which its a large property) and when i called front desk to see about changing rooms (the room next to my family was unoccupied) they said they would ask management and call back. I stayed there for 4 days, no one ever called us back... that was disappointing. It was a far walk everytime we had to do anything... and you have to walk because theres never parking near your hotel rooms.... Overall, it was a nice resort and we loved our stay.
Yöpyi 1 yön maaliskuussa 2024
Ryan vastasi 8.4.2024
Thank you, Ashley, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Hyvä

Mark

Yöpyi 1 yön maaliskuussa 2024
Kit E. vastasi 11.4.2024
Thank you, for taking the time to leave a 4-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Hyvä

Micheal

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful scenery! Rooms clean and warm. Excellent parking and extremely safe.
Yöpyi 1 yön maaliskuussa 2024
Ryan vastasi 8.4.2024
Micheal, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

10/10 Loistava

Carolina

Yöpyi 6 yötä maaliskuussa 2024
Ryan vastasi 8.4.2024
Thank you, Carolina, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Hyvä

TRANG

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Love everything about this property. Would have given it 5 stars, except the dishwasher was broken.
Yöpyi 3 yötä maaliskuussa 2024
Ryan vastasi 8.4.2024
Trang, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

10/10 Loistava

Leta, Laguna Niguel

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very family oriented and kids safe. Lots of activities for everyone.
Yöpyi 3 yötä maaliskuussa 2024
Ryan vastasi 14.3.2024
Thank you, Leta, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Hyvä

Derek

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä helmikuussa 2024
Ryan vastasi 8.4.2024
Derek, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!