Residenssit – Esserts-Blay

”Our flight was delayed - so we phoned the hotel within check in time (5-7pm) and got no response. When we read back through the French messages they say you need to phone in the morning in advance if you will be late. I'm not sure how you can phone in advance if your flight gets delayed. After two stressful hours calling we gave up and had to book another hotel”

”Nous avons séjourné dans un bungalow indépendant équipé d’une petite cuisine, ce qui était vraiment pratique. L’endroit est très calme, parfait pour se reposer et faire du vélo. Le propriétaire est adorable et très accueillant. Le petit déjeuner est très bon, avec des produits de qualité pour un prix très raisonnable. Le gros plus pour nous : nous avons pu rentrer nos vélos à l’intérieur, ce qui est très appréciable. Nous recommandons sans hésiter !”

”I was mostly happy to stay here, but bed sheets and towels were not included, which is strange. We did bring our own. There was no air-conditioning, nor any fan to cool down the room. This was very quiet hotel when sleeping =))”

”⭐ 1/5 – Misrepresented location, uninhabitable apartment I booked this property because the listing shows a central Courchevel 1850 building. In reality, the apartment is in a completely different and inferior location far from the center. The exterior, balcony, and surroundings do not match the listing photos at all — clear location misrepresentation. At check-in the apartment was not cleaned or prepared: no bed linens, no towels, no toilet paper, and dirty dishes in the dishwasher. The unit...

”Ménage non fait Frigo non vidé télé ne fonctionne pas Même pas une éponge ou liquide vaisselle dans l'appartement Couleur des oreillers improbable couette à bout de souffle 4 ampoules HS service client devait faire le nécessaire personne ne m'a jamais rappelé. Points positifs WIFI fonctionne Eau chaude et chauffage A EVITER ABSOLUMENT”

”Check in procedure was diabolical. No clear signs, no clear idea what building to check into. People milling about with absolutely no idea where to go. We walked (no mean feat in the mountains) to one building as there were no signs on the building the email directed us to, and luckily, they found our booking, but we were at the wrong hotel. When we got to the "right" hotel, they couldn't find our booking - absolute shambles. We were "lucky" we didn't have young children in tow. Also the...