Estate Great Saint James Island Hotellit

”Customer Service was horrific.”

”Staff always where's there to order us a cab and give us advice as to the island, and the water was consistently warm without troubles. I like how they're complimentary breakfast was not just a series of cereals and cold cuts, but was actually cooked. Small, but appreciated and with a lovely view. I can add the emphasize how beautiful the the rooftop, where there was both a pool, a bar, and a restaurant, truly was and especially at night. Stairs were not that big a problem, but for the elderly...

”I’ll be honest because reading the reviews didn’t help me at all. this isn’t what i was expecting at all. the room that we received had ants all over the bed. air conditioning wasn’t on prior to arrival and had the room HOT for a while, the bathroom was dirty, it looked like someone took a piss all over the bathroom and left it. there was no mirror on the closet although the other rooms had mirrors, there was no refrigerator even though the other rooms had refrigerators. the staff would come in...

”Beautiful vistas from many of the rooms. Located on a hill like many of the properties on the island. Walking virtually impossible due heavy traffic, inconvenience sidewalks and steep inclines... so a cab or rental car necessary daily. Best for an extended stay.”

”great staff”

”The room & facility was great but the hosts were absolutely amazing! Highly recommend ”

”The property is in a great location where you could walk into Cruz Bay for shopping and restaurants. It had all the amenities that you needed.”

”A lot of money for the conditions of the facilities, A/C has not been given maintenance for a long time, does not cool, uncomfortable bed, old carpet, broken floor, broken closet doors, dirty balcony. The place needs repairs and remodeling. I don't recommend it.”

”Ideal location.”

”Staff were great! Friendly, and willing to let us store our bags in their office hours before check so we could enjoy the day without our luggage”

”Be sure to have breakfast; it is delicious, nutritious, and the view is awe-inspiring. I had several cups of the ginger, mint lemonade- wow! I didn’t spend much time in my room. But it was nice to come back to a clean one. Staff are very friendly! One could not ask for more and get it.”

”The room was very clean the staff was respectful but the phone wasn’t working from the time I was there 😩. But it’s a nice place to stay very quiet n secure”

”We stayed in a 2 bedroom cottage, and we thought the rooms looked very nice. We had an issue with the cottage being warm most of the night as well as the TV not working properly. We reached out to staff, and they didn’t contact us until the next morning, which is when we were leaving. When we vacation, our non-negotiables are clean, comfortable rooms, and unfortunately, the second item wasn’t met. Also important to know that the only walkable food option is their restaurant, which does not...

”Excellent location, cute boutique hotel. Easily walk to local attractions and restaurants. Staff was very friendly!”

”Angie & Karen (managers) were both very helpful and had the "Pride of Ownership" attitude. The feel was welcoming and quaint. Also, the amenities were great and focused on the guests. I've stayed at many places both for work and personal travel and the staff was great. Highly recommend!!”

”Worth the $$”

”The property was at a prime, location, cleanliness, and friendly”

”Very close to the beach”

”Ac didn’t work in first room they accommodated and moved me to another room only issue was it was Saturday night and it was above their restaurant and bar and the music was so loud it shook your floor and you had to liste in to it until 12 pm. After I said something they accommodated me again moved me to a quiet room and gave me a free night. So if you do ever have an issue there speak up and they will most definitely make it correct. It was my second stay here and I enjoy the place so since...