Estate Herleins Kob Hotellit

”Customer Service was horrific.”

”The property is in a great location where you could walk into Cruz Bay for shopping and restaurants. It had all the amenities that you needed.”

”Love the location being close to the airport and right on the bay. Provided scenic view of the bay.l and has a very nice pool. The staff was very helpful and was responsive to requests. Beds were comfortable as well. Not fancy but certainly adequate for a short stay.”

”Staff always where's there to order us a cab and give us advice as to the island, and the water was consistently warm without troubles. I like how they're complimentary breakfast was not just a series of cereals and cold cuts, but was actually cooked. Small, but appreciated and with a lovely view. I can add the emphasize how beautiful the the rooftop, where there was both a pool, a bar, and a restaurant, truly was and especially at night. Stairs were not that big a problem, but for the elderly...

”The pool bar and penthouse had amazing views!”

”The room & facility was great but the hosts were absolutely amazing! Highly recommend ”

”Ideal location.”

”great staff”

”Front desk staff was rude, spotted big cockroaches around the property, vending machine was out of order, additional surcharges for daily house keeping, rarely any complementary refreshments available. This property is falsely advertised we learned that it is not a hotel resort it’s private owned timeshare’s upon checking in for my accommodation booking for queen size studio suite room with ocean view balcony as we received our room the balcony did not have ocean view it was a city view instead...

”Awful place only stay if your are desperate and no other options. Didn't stay left and went to another hotel.”

”Room was great! The resort and the beach were incredible. I definitely recommend staying here as I am also planning on coming back!”

”Convenient to the airport. Nice ocean views from room. Easy access to the beach.”

”Angie & Karen (managers) were both very helpful and had the "Pride of Ownership" attitude. The feel was welcoming and quaint. Also, the amenities were great and focused on the guests. I've stayed at many places both for work and personal travel and the staff was great. Highly recommend!!”

”Be sure to have breakfast; it is delicious, nutritious, and the view is awe-inspiring. I had several cups of the ginger, mint lemonade- wow! I didn’t spend much time in my room. But it was nice to come back to a clean one. Staff are very friendly! One could not ask for more and get it.”

”We stayed in a 2 bedroom cottage, and we thought the rooms looked very nice. We had an issue with the cottage being warm most of the night as well as the TV not working properly. We reached out to staff, and they didn’t contact us until the next morning, which is when we were leaving. When we vacation, our non-negotiables are clean, comfortable rooms, and unfortunately, the second item wasn’t met. Also important to know that the only walkable food option is their restaurant, which does not...

”This place has not been updated in years. -Nothing was open in the hotel. No restaurant, no bar, even the pay on your own snack bar had absolutely nothing, not even a water. No airport shuttles as advertised. -I would never recommend staying here. Not even if it was free. -The cost of the taxi to the airport is the same price as if you were on the other side of the island. -Ocean front room I rented has a major road in front of the ocean. Loud all night”

”Excellent location, cute boutique hotel. Easily walk to local attractions and restaurants. Staff was very friendly!”

”We enjoyed our stay at the Westin. The amenities and property were beautiful. The food was a little overpriced, but we still enjoyed it, and the views were amazing. I took off one star due to a concierge, Justine Belaveke, who was rude when I asked where the restroom was for myself—I'm seven months pregnant—and for my three-year-old toddler. She held up her finger dismissively, was disrespectful, and attempted to argue, which I did not engage in. I didn't let this one experience ruin our...

”great location. eat at smoking rooster right across the street”

”I’m saddened to write about this terrible experience with the Landmark Apartments. The communication with the host is terrible! I tried to reach them a week before the trip, a couple of days before the trip and then when I arrived in St Thomas. I finally got in touch with Ronita as we were pulling up to the apartments. We were early and that’s when she told us about an early check in fee. Then the apartment was very dusty. The floors, the furniture, the fixtures everything. We were told that...