Estate Neltjeberg Hotellit

”Customer Service was horrific.”

”I really love this hotel, everyone is super nice and helpful”

”The property is in a great location where you could walk into Cruz Bay for shopping and restaurants. It had all the amenities that you needed.”

”We had a very comfortable stay here. The bed was comfortable and the staff were very friendly and helpful. Loved the view!”

”The pool bar and penthouse had amazing views!”

”Obvious mold on the walls, bathroom exhaust did not work. No restaurant open on-site and the pool was barely operable. We couldn’t use the pool. We spent most of our time across the bay at Emerald resort. The only problem to the hotel was the proximity to the airport.”

”Ideal location.”

”.”

”The room & facility was great but the hosts were absolutely amazing! Highly recommend ”

”Awful place only stay if your are desperate and no other options. Didn't stay left and went to another hotel.”

”Room was great! The resort and the beach were incredible. I definitely recommend staying here as I am also planning on coming back!”

”Family of 2adults/2 teens. From the start, rent a car. The speed limit in most of the areas we visited was no more than 30MPH. It was easy to learn how to drive on the left. The hotel does not provide a shuttle service and taxis are very expensive. Free onsite parking. Once there, nothing is walkable. You’ll spend about $9/person each way to get to the charlotte Amalie area. I was hesitant to book because many reviews said the staff were rude. This is completely untrue! We got there early and...

”Stayed at the St. John Inn for three nights. This place has a very Caribbean hostel vibe, colorful and laid back. The staff could not have been better. Angie and Karen were so nice and helpful. They had the continental breakfast out in the morning and were able to help us navigate our way around. They keep a stock of snorkeling gear, beach bags, and sunscreen out for guests to borrow, which was super nice. Easy 5 min. walk to the waterfront, where all the restaurants, bars, and ferry are. They...

”Be sure to have breakfast; it is delicious, nutritious, and the view is awe-inspiring. I had several cups of the ginger, mint lemonade- wow! I didn’t spend much time in my room. But it was nice to come back to a clean one. Staff are very friendly! One could not ask for more and get it.”

”We stayed in a 2 bedroom cottage, and we thought the rooms looked very nice. We had an issue with the cottage being warm most of the night as well as the TV not working properly. We reached out to staff, and they didn’t contact us until the next morning, which is when we were leaving. When we vacation, our non-negotiables are clean, comfortable rooms, and unfortunately, the second item wasn’t met. Also important to know that the only walkable food option is their restaurant, which does not...

”Buenos”

”This property was perfect. There were several restaurants on and around the property with excellent food the staff was accommodating with getting taxis, shuttles etc. The pools were clean and plenty of places to sit and plenty of towels. The views were amazing from all around the property. Beautiful!! We plan to go back!!”

”great location. eat at smoking rooster right across the street”

”Excellent location, cute boutique hotel. Easily walk to local attractions and restaurants. Staff was very friendly!”

”Ac didn’t work in first room they accommodated and moved me to another room only issue was it was Saturday night and it was above their restaurant and bar and the music was so loud it shook your floor and you had to liste in to it until 12 pm. After I said something they accommodated me again moved me to a quiet room and gave me a free night. So if you do ever have an issue there speak up and they will most definitely make it correct. It was my second stay here and I enjoy the place so since...