Estate Outer Brass Island Hotellit

”Customer Service was horrific.”

”Staff always where's there to order us a cab and give us advice as to the island, and the water was consistently warm without troubles. I like how they're complimentary breakfast was not just a series of cereals and cold cuts, but was actually cooked. Small, but appreciated and with a lovely view. I can add the emphasize how beautiful the the rooftop, where there was both a pool, a bar, and a restaurant, truly was and especially at night. Stairs were not that big a problem, but for the elderly...

”great staff”

”La localidad excelente, todo cerca, ambiente tranquilo. Todo muy bien lo único el aire acondicionado no enfriaba bien pero no me quejé ya que se mantenía el cuarto bastante fresco . Buen estacionamiento”

”The property is in a great location where you could walk into Cruz Bay for shopping and restaurants. It had all the amenities that you needed.”

”This place has not been updated in years. -Nothing was open in the hotel. No restaurant, no bar, even the pay on your own snack bar had absolutely nothing, not even a water. No airport shuttles as advertised. -I would never recommend staying here. Not even if it was free. -The cost of the taxi to the airport is the same price as if you were on the other side of the island. -Ocean front room I rented has a major road in front of the ocean. Loud all night”

”Front desk staff was rude, spotted big cockroaches around the property, vending machine was out of order, additional surcharges for daily house keeping, rarely any complementary refreshments available. This property is falsely advertised we learned that it is not a hotel resort it’s private owned timeshare’s upon checking in for my accommodation booking for queen size studio suite room with ocean view balcony as we received our room the balcony did not have ocean view it was a city view instead...

”The room & facility was great but the hosts were absolutely amazing! Highly recommend ”

”Ideal location.”

”The Resort was amazing. Staff were amazing, patient and very welcoming!! The resort was very clean very up to date. I really loved my stay. 10/10”

”The pool bar and penthouse had amazing views!”

”Be sure to have breakfast; it is delicious, nutritious, and the view is awe-inspiring. I had several cups of the ginger, mint lemonade- wow! I didn’t spend much time in my room. But it was nice to come back to a clean one. Staff are very friendly! One could not ask for more and get it.”

”Awful place only stay if your are desperate and no other options. Didn't stay left and went to another hotel.”

”We stayed in a 2 bedroom cottage, and we thought the rooms looked very nice. We had an issue with the cottage being warm most of the night as well as the TV not working properly. We reached out to staff, and they didn’t contact us until the next morning, which is when we were leaving. When we vacation, our non-negotiables are clean, comfortable rooms, and unfortunately, the second item wasn’t met. Also important to know that the only walkable food option is their restaurant, which does not...

”Angie & Karen (managers) were both very helpful and had the "Pride of Ownership" attitude. The feel was welcoming and quaint. Also, the amenities were great and focused on the guests. I've stayed at many places both for work and personal travel and the staff was great. Highly recommend!!”

”Excellent location, cute boutique hotel. Easily walk to local attractions and restaurants. Staff was very friendly!”

”Worth the $$”

”great location. eat at smoking rooster right across the street”

”Room was great! The resort and the beach were incredible. I definitely recommend staying here as I am also planning on coming back!”

”I’m saddened to write about this terrible experience with the Landmark Apartments. The communication with the host is terrible! I tried to reach them a week before the trip, a couple of days before the trip and then when I arrived in St Thomas. I finally got in touch with Ronita as we were pulling up to the apartments. We were early and that’s when she told us about an early check in fee. Then the apartment was very dusty. The floors, the furniture, the fixtures everything. We were told that...