Estate Peter Bay Hotellit

”Customer Service was horrific.”

”Staff always where's there to order us a cab and give us advice as to the island, and the water was consistently warm without troubles. I like how they're complimentary breakfast was not just a series of cereals and cold cuts, but was actually cooked. Small, but appreciated and with a lovely view. I can add the emphasize how beautiful the the rooftop, where there was both a pool, a bar, and a restaurant, truly was and especially at night. Stairs were not that big a problem, but for the elderly...

”Ideal location.”

”The room & facility was great but the hosts were absolutely amazing! Highly recommend ”

”The property is in a great location where you could walk into Cruz Bay for shopping and restaurants. It had all the amenities that you needed.”

”First off, we end up killing two flying roaches during our stay. Secondly, the phone was out the entire stay. I had to contact front desk via cell. Thirdly, we had no WIFI the first day. We finally got it the last stay. Also, no cable until the last day. View was nice from balcony. I would also point out that front desk could be more attentive and inviting. Maybe my expectations are too high being a Marriott Owner.”

”great staff”

”Beautiful view of the bay.”

”We stayed in a 2 bedroom cottage, and we thought the rooms looked very nice. We had an issue with the cottage being warm most of the night as well as the TV not working properly. We reached out to staff, and they didn’t contact us until the next morning, which is when we were leaving. When we vacation, our non-negotiables are clean, comfortable rooms, and unfortunately, the second item wasn’t met. Also important to know that the only walkable food option is their restaurant, which does not...

”A lot of money for the conditions of the facilities, A/C has not been given maintenance for a long time, does not cool, uncomfortable bed, old carpet, broken floor, broken closet doors, dirty balcony. The place needs repairs and remodeling. I don't recommend it.”

”Staff were great! Friendly, and willing to let us store our bags in their office hours before check so we could enjoy the day without our luggage”

”Rooms a little outdated but overall great value for being on the beach”

”Excellent location, cute boutique hotel. Easily walk to local attractions and restaurants. Staff was very friendly!”

”Be sure to have breakfast; it is delicious, nutritious, and the view is awe-inspiring. I had several cups of the ginger, mint lemonade- wow! I didn’t spend much time in my room. But it was nice to come back to a clean one. Staff are very friendly! One could not ask for more and get it.”

”So we were disappointed. It was not as expected from the pictures. Let me start by saying, it is a great location for restaurants, shopping and if you’re going to use the ferry, which is across the street. However, the hotel is very old and it’s run down. You can tell they tried to renovate some things. The pool was clean. Our room looked ok nothing fancy, but the floors were filthy! Our sink was clogged. The shower wasn’t hot hot but it was fine to shower in. The staff was friendly and check in...

”Very close to the beach”

”Angie & Karen (managers) were both very helpful and had the "Pride of Ownership" attitude. The feel was welcoming and quaint. Also, the amenities were great and focused on the guests. I've stayed at many places both for work and personal travel and the staff was great. Highly recommend!!”

”The property was at a prime, location, cleanliness, and friendly”

”It was just ok ‘ the staff were nasty like they didn’t want to be there.”