Estate Ross Hotellit

”The property is in a great location where you could walk into Cruz Bay for shopping and restaurants. It had all the amenities that you needed.”

”Customer Service was horrific.”

”great staff”

”Staff always where's there to order us a cab and give us advice as to the island, and the water was consistently warm without troubles. I like how they're complimentary breakfast was not just a series of cereals and cold cuts, but was actually cooked. Small, but appreciated and with a lovely view. I can add the emphasize how beautiful the the rooftop, where there was both a pool, a bar, and a restaurant, truly was and especially at night. Stairs were not that big a problem, but for the elderly...

”The room & facility was great but the hosts were absolutely amazing! Highly recommend ”

”Ideal location.”

”I love the views of the island from the resort. From the pool deck to the rooms, the views of St. Thomas were amazing. The resort was well cleaned and maintained. The rooms were nice and spacious. I would definitely book here again!”

”Staff were great! Friendly, and willing to let us store our bags in their office hours before check so we could enjoy the day without our luggage”

”Beautiful view of the bay.”

”A lot of money for the conditions of the facilities, A/C has not been given maintenance for a long time, does not cool, uncomfortable bed, old carpet, broken floor, broken closet doors, dirty balcony. The place needs repairs and remodeling. I don't recommend it.”

”Be sure to have breakfast; it is delicious, nutritious, and the view is awe-inspiring. I had several cups of the ginger, mint lemonade- wow! I didn’t spend much time in my room. But it was nice to come back to a clean one. Staff are very friendly! One could not ask for more and get it.”

”Angie & Karen (managers) were both very helpful and had the "Pride of Ownership" attitude. The feel was welcoming and quaint. Also, the amenities were great and focused on the guests. I've stayed at many places both for work and personal travel and the staff was great. Highly recommend!!”

”Excellent location, cute boutique hotel. Easily walk to local attractions and restaurants. Staff was very friendly!”

”It took an hour after check in time to get a room and I was there 2 hours earlier so no early check in. Breakfast is not included and it was not all that. Bartender was kool”

”Tv and slide door was not functional.had an okay experience.”

”We stayed in a 2 bedroom cottage, and we thought the rooms looked very nice. We had an issue with the cottage being warm most of the night as well as the TV not working properly. We reached out to staff, and they didn’t contact us until the next morning, which is when we were leaving. When we vacation, our non-negotiables are clean, comfortable rooms, and unfortunately, the second item wasn’t met. Also important to know that the only walkable food option is their restaurant, which does not...

”I’m saddened to write about this terrible experience with the Landmark Apartments. The communication with the host is terrible! I tried to reach them a week before the trip, a couple of days before the trip and then when I arrived in St Thomas. I finally got in touch with Ronita as we were pulling up to the apartments. We were early and that’s when she told us about an early check in fee. Then the apartment was very dusty. The floors, the furniture, the fixtures everything. We were told that...

”Very close to the beach”

”The property was at a prime, location, cleanliness, and friendly”