Estate Zufriedenheit Hotellit

”Customer Service was horrific.”

”I’ll be honest because reading the reviews didn’t help me at all. this isn’t what i was expecting at all. the room that we received had ants all over the bed. air conditioning wasn’t on prior to arrival and had the room HOT for a while, the bathroom was dirty, it looked like someone took a piss all over the bathroom and left it. there was no mirror on the closet although the other rooms had mirrors, there was no refrigerator even though the other rooms had refrigerators. the staff would come in...

”Staff always where's there to order us a cab and give us advice as to the island, and the water was consistently warm without troubles. I like how they're complimentary breakfast was not just a series of cereals and cold cuts, but was actually cooked. Small, but appreciated and with a lovely view. I can add the emphasize how beautiful the the rooftop, where there was both a pool, a bar, and a restaurant, truly was and especially at night. Stairs were not that big a problem, but for the elderly...

”Ideal location.”

”great staff”

”The room & facility was great but the hosts were absolutely amazing! Highly recommend ”

”The property is in a great location where you could walk into Cruz Bay for shopping and restaurants. It had all the amenities that you needed.”

”Beautiful vistas from many of the rooms. Located on a hill like many of the properties on the island. Walking virtually impossible due heavy traffic, inconvenience sidewalks and steep inclines... so a cab or rental car necessary daily. Best for an extended stay.”

”A lot of money for the conditions of the facilities, A/C has not been given maintenance for a long time, does not cool, uncomfortable bed, old carpet, broken floor, broken closet doors, dirty balcony. The place needs repairs and remodeling. I don't recommend it.”

”Staff were great! Friendly, and willing to let us store our bags in their office hours before check so we could enjoy the day without our luggage”

”Room was great! The resort and the beach were incredible. I definitely recommend staying here as I am also planning on coming back!”

”The room was very clean the staff was respectful but the phone wasn’t working from the time I was there 😩. But it’s a nice place to stay very quiet n secure”

”Be sure to have breakfast; it is delicious, nutritious, and the view is awe-inspiring. I had several cups of the ginger, mint lemonade- wow! I didn’t spend much time in my room. But it was nice to come back to a clean one. Staff are very friendly! One could not ask for more and get it.”

”Angie & Karen (managers) were both very helpful and had the "Pride of Ownership" attitude. The feel was welcoming and quaint. Also, the amenities were great and focused on the guests. I've stayed at many places both for work and personal travel and the staff was great. Highly recommend!!”

”We stayed in a 2 bedroom cottage, and we thought the rooms looked very nice. We had an issue with the cottage being warm most of the night as well as the TV not working properly. We reached out to staff, and they didn’t contact us until the next morning, which is when we were leaving. When we vacation, our non-negotiables are clean, comfortable rooms, and unfortunately, the second item wasn’t met. Also important to know that the only walkable food option is their restaurant, which does not...

”Excellent location, cute boutique hotel. Easily walk to local attractions and restaurants. Staff was very friendly!”

”Worth the $$”

”The property was at a prime, location, cleanliness, and friendly”

”**★★★★★ Unforgettable birthday stay at Pink Palm Hotel (St. Thomas)** We had an absolutely amazing experience at **Pink Palm Hotel in St. Thomas** for my birthday trip. The pool area is truly a showstopper—**scenic mountain views from the pool** that feel peaceful and postcard-perfect. We especially loved doing an **excellent night swim**, and having the **hot tub option** made it even more relaxing and special. Our room was **large, modern, and beautifully designed**, with decor that felt...