Etna Green Hotellit

”Na”

”Loved the breakfast menu & the coffee was great! The room was clean & comfortable. The staff was very nice & accommodating. Will return to this Hampton Inn over all other hotels in the area.”

”Nice workout room”

”Comfortable room comfortable stay beautiful view nice people we just love coming here. The view is beautiful in the summer, but also in the winter when the snow has fallen down good place to watch old movies and old shows and peace and quiet.”

”Everything was fine until someone starting slamming their room door every couple minutes at 10pm ”

”The price is too high plus $150 deposit required. Breakfast was super poor. Room was clean and quiet ac. ”

”The room was amazing and the owners were extremely friendly. ”

”Very nice place. More of a lodge feel. Breakfast was excellent. I recommend staying here. ”

”Very charming atmosphere, comfy and homey. All the staff were super friendly, welcoming and helpful. Much appreciated. I would definitely stay here again if I make my way through Nappanee again.”

”The cleanliness of the hotel was appalling. There’s an overwhelming smell that greets you as soon as you enter the building that sets the standard for the cleanliness of the rest of the stay that is to come:The linens from the towels to the sheets had stains throughout. Paint chipping off the wall in the bathroom and what I could only imagine was grease stains from previous guest on the barely filled toiletries in the shower. Thankfully the smell of the lobby only lingers into the hallways, from...

”As this was a budget, one-night stay, our expectations weren’t high. The older building, musty smells, etc. were expected. However, the lack of customer service and basic amenities was disappointing. TV did not work without staff resetting it. Sheets were clean but had red stains. We were only given one room key and two towels for family of five people (and yes, we were upcharged for our fifth person, our third child). No plug for the bathtub eliminated a bath as an option. One positive was that...

”When I rent a room specifically to use the pool when the pool is “Closed for Maintenance” is disappointing. When I find out it’s because the pool has no heat, that’s even more disappointing. Just poor maintenance. Don’t worry, it’s nothing Super 8 couldn’t take care of.”

”B”

”The check-in process was excellent, the room was clean. The TV signal kept dropping out and the shower was a little old but my biggest issue was the noise, especially between 10.30 and 2am in the morning. There were young children in the hotel running around and the room they were staying must have been above where I was staying as the thumping and noise went on until 2am. I was told by the staff that there was nothing that could be done which was disappointing to hear. Not as good as my last...