Aula

Arvostelut: Hyatt Place Cincinnati Airport / Florence

3 out of 5

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 528 kautta 1001 arvostelua" "
Arvosana 8 - Hyvä. 279 kautta 1001 arvostelua" "
Arvosana 6 - OK. 106 kautta 1001 arvostelua" "
Arvosana 4 - Huono. 50 kautta 1001 arvostelua" "
Arvosana 2 - Hirveä. 38 kautta 1001 arvostelua" "

8,8/10

Siisteys

8,8/10

Henkilökunta ja palvelu

8,2/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Helen

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The property was fine the staff was friendly. For the money I expected a little more. The couch in my room was uncomfortable and in the lobby area. I told the front desk my phone wasn’t working because it had no cord, no one ever came to fix it. Lighting was dark. The hotel was “fine” nothing exceptional.
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 14.5.2024
Helen, thanks for taking the time to share your thoughts. It's great to hear you found our team members to be friendly at Hyatt Place Cincinnati Airport Florence. We regret that certain aspects of your stay didn't meet your expectations, such as the comfort of the furniture and some technical issues. We never want a guest to feel their concerns have gone unheard, so we appreciate your patience. Please know that we continually strive to improve our guest experience and your feedback helps us do that. We hope for the chance to accommodate you again in the future, aiming to exceed your expectations.

10/10 Loistava

Gerri

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Staff very nice & helpful. Extremely clean room & facility . Good breakfast.
Yöpyi 2 yötä toukokuussa 2024
Customer Service vastasi 14.5.2024
Gerri, it's delightful to hear about your enjoyable stay at Hyatt Place Cincinnati Airport Florence. We're particularly glad you found our team members courteous, our establishment immaculate, and our breakfast pleasing. Thank you for taking the time to share your positive experience. We hope to have the opportunity to serve you again in the future.

4/10 Huono

Paul, Monroe

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
paying for parking
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 13.5.2024
Paul, we recognize your concerns regarding the parking charges. Fees are common in many metropolitan areas including ours to ensure the availability and security of parking. We appreciate your understanding and your feedback will be taken into account.

10/10 Loistava

edward, Middleburg

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
I’m not happy that Expedia did not have a note on this property that parking costs $8 per day. It’s not the $, it’s the principal
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 13.5.2024
Edward, we appreciate your feedback and understand your concern about unexpected parking fees. It's important for us at the Hyatt Place Cincinnati Airport Florence that all associated costs are clearly communicated to our guests through all booking platforms. We recommend, for future stays, to check our official website or contact us directly for the most accurate information. We value your patronage and look forward to hosting you again elegantly.

10/10 Loistava

Linda

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hyatt Place was an enjoyable two night stay. It was clean, comfortable, and roomy. The breakfast was yummy. It was a restful stay for our trip to The Ark Adventure and the Creation Museum.
Yöpyi 2 yötä huhtikuussa 2024
Customer Service vastasi 7.5.2024
Linda, it's delightful to hear you had a pleasant stay at Hyatt Place Cincinnati Airport Florence. Your kind words about our spacious and cozy accommodations are greatly appreciated, as are your comments about our delectable breakfast. We're glad our hotel provided a respite during your trip. We look forward to serving you again when you next visit The Ark Adventure or the Creation Museum.

6/10 OK

Rachel

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Not clean and updated like othe Hyatts I have stayed at. There was a smeared red substance on the wall by the dresser. Room had an odd smell. Just overall grungy feeling. Also, the shower in the handicap rooms is unsafe. The water runs to the middle of the floor where the drain is. It is a slip hazzard for getting to the toilet after someone has showered.
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 6.5.2024
Rachel, your insights are very valuable to us and we regret to read that you did not have an ideal stay. We apologize that your room did not meet the usual hygiene standards and that the aroma was not as you expected. We take concerns about cleanliness seriously and assure you this is not common. Also, your feedback regarding the shower setup in the handicap room has been noted. We truly appreciate your input, as it assists in our ongoing efforts to improve our facilities and guest experience. Thank you for choosing us and we hope you'll give us another chance to leave a better impression.

4/10 Huono

Marvin

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Needs updates for the price I paid
Yöpyi 2 yötä huhtikuussa 2024
Customer Service vastasi 3.5.2024
Marvin, we value your feedback and acknowledge your concerns regarding the need for possible updates. Whilst ensuring all guests receive the best value for their stay is of utmost importance to us, we do understand the significance of keeping our facilities updated. To make your future stays more comfortable and valuable, we're consistently working on improvements and adjustments. We hope to have the opportunity to serve you better in the future.

6/10 OK

Keith

Matkusti pienten lasten kanssa
Huonoa: Henkilökunta ja palvelu
Rude front desk staff. Poor customer service.
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 3.5.2024
Keith, we regret to hear about your recent experience with our front desk team members. Superior customer service is our utmost priority and it seems we fell short during your visit. We sincerely appreciate your feedback and will certainly use it to improve moving forward. We hope for another opportunity to provide you with the exceptional experience that we're known for.

10/10 Loistava

Carolyn

Hyvää: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Customer Service vastasi 3.5.2024
Carolyn, it's pleasing to see you've had a great experience at the Hyatt Place Cincinnati Airport Florence. Your high rating is greatly appreciated and we're delighted that our efforts paid off. We hope to see you again soon!

10/10 Loistava

Bill

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice place to stay
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 2.5.2024
Bill, it is heartening to hear that you enjoyed your stay at the Hyatt Place Cincinnati Airport Florence. We appreciate your succinct but impactful feedback. Looking forward to welcoming you back for your next visit.

8/10 Hyvä

William

Hyvää: Siisteys
Yöpyi 3 yötä huhtikuussa 2024
Customer Service vastasi 1.5.2024
William, thank you for choosing Hyatt Place Cincinnati Airport Florence for your stay. We're glad to know that your overall experience was enjoyable. We're looking forward to welcoming you back next time your travels bring you to our city.

8/10 Hyvä

Diana

Hyvää: Majoituspaikan kunto ja tilat
The only thing bad was you had to pay for parking. I never paid unless in a downtown area.
Yöpyi 2 yötä huhtikuussa 2024
Customer Service vastasi 25.4.2024
Diana, it's great to hear that you enjoyed your stay at the Hyatt Place Cincinnati Airport Florence. We understand your concerns about the parking charges. Our location necessitates such measures to ensure availability and security for all our guests. We appreciate your understanding and hope to welcome you back in the future.

8/10 Hyvä

bob

Hyvää: Majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 25.4.2024
Bob, it's fantastic to see your high rating for Hyatt Place Cincinnati Airport Florence. We trust you enjoyed your stay with us, and we hope to have the opportunity to provide another memorable experience in the future.

10/10 Loistava

Andrew

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room was nice. It was clean. The staff was helpful. The area has plenty of food options. We would stay here again.
Yöpyi 3 yötä huhtikuussa 2024
Customer Service vastasi 23.4.2024
Andrew, thank you for choosing to stay at Hyatt Place Cincinnati Airport Florence. We're thrilled to hear you enjoyed our clean accommodations and found our team members helpful. The variety of food options in our area is indeed a bonus. We look forward to welcoming you back in the future.

6/10 OK

NIhar

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel was fine -- not amazing, but sufficient. They tagged on a parking charge which was misleading.
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 16.4.2024
Nihar, your feedback is appreciated. It seems the hotel met your basic needs, which is a starting point. However, the issue regarding the parking fee has been noted. We endeavor to communicate all costs as clearly as possible and we regret any oversight that may have led to a dissatisfaction for you. Nevertheless, we hope to provide a more exceptional experience in the future.

10/10 Loistava

Jennifer

Yöpyi 2 yötä huhtikuussa 2024
Customer Service vastasi 3.5.2024
Jennifer, it's great to see such a high rating for Hyatt Place Cincinnati Airport Florence. Your support is highly valued. We aim to provide exceptional service to our guests and glad to know we were successful in your case. We look forward to welcoming you back soon.

10/10 Loistava

Leonardo, Miami

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly staff. Well located. Shuttle from & to Airport was very convenient. Many restaurants & shopping within walking distance.👍
Yöpyi 3 yötä huhtikuussa 2024
Customer Service vastasi 11.4.2024
Leonardo, it's delightful to read your positive insights about Hyatt Place Cincinnati Airport Florence. Our dedicated team members, ideal location, and handy shuttle service seem to have served you well. We're equitably thrilled that you had an enjoyable time exploring the myriad dining and shopping options nearby. We trust we'll have the pleasure of welcoming you back in the near future for another fantastic visit.

10/10 Loistava

Donato

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Todo está muy bien.
Yöpyi 2 yötä maaliskuussa 2024
Customer Service vastasi 10.4.2024
Donato, estamos encantados de saber que disfrutó de su estadía en el Hyatt Place Cincinnati Airport Florence. Agradecemos sus palabras y esperamos darle la bienvenida nuevamente pronto.

10/10 Loistava

carl

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
All good….Thanks
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 7.4.2024
Carl, it's great to hear that you enjoyed your stay at Hyatt Place Cincinnati Airport Florence. Our team appreciates your feedback. We hope to see you again soon.

10/10 Loistava

gabriel

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room needs to have a microwave everything else it’s good
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 4.4.2024
Gabriel, thank you for sharing your valuable feedback. At Hyatt Place Cincinnati Airport Florence, we're delighted to hear your overall experience was satisfactory. Your suggestion for an in-room microwave has been noted and will be taken into consideration for future improvements. Looking forward to welcoming you back for another enjoyable experience.

10/10 Loistava

Christopher

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 4.4.2024
Christopher, it's wonderful to hear that your stay at Hyatt Place Cincinnati Airport Florence met your expectations. We appreciate the top rating and are thrilled to know you had a positive experience. We look forward to having the opportunity to host you again in the future.

8/10 Hyvä

Brant

Yöpyi 2 yötä maaliskuussa 2024
Customer Service vastasi 19.4.2024
Brant, we're pleased to see your positive rating for Hyatt Place Cincinnati Airport Florence. We continually strive to provide memorable experiences and we hope to serve you again soon.

10/10 Loistava

Amber, Pekin

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice big clean rooms. Pool was decently big, just a little cold. Breakfast was pretty awful unfortunately, that was our only complaint. Otherwise it was a very nice hotel stay.
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 29.3.2024
Amber, it's heartening to hear you found Hyatt Place Cincinnati Airport Florence to have spacious and tidy accommodations along with a sizable pool. We, however, regret that you found the breakfast to be less satisfactory. Your comments will be shared with our culinary team for review. Thank you for your thoughts and we're looking forward to making your next stay even more enjoyable.

10/10 Loistava

Jack

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Didnt care for the parking. They had their van parked at the hotel entrance and that made it a little hard to maneuver when there was more than 1 guest checking in
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 31.3.2024
Jack, we're thrilled to read your positive review on Expedia. At the Hyatt Place Cincinnati Airport Florence, we continuously strive for satisfactory experiences for our valued guests. We make note of your feedback and are attentive to aspects affecting guest convenience like parking situations. Rest assured we'll organize things better to maintain a comfortable flow. We eagerly await your next visit.

8/10 Hyvä

Salma

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Customer Service vastasi 26.3.2024
Salma, we appreciate your positive rating you've given Hyatt Place Cincinnati Airport Florence on Expedia. We strive to offer a memorable stay for our guests and we're glad to know you had an enjoyable experience. We look forward to welcoming you back the next time your travels bring you to our area.

6/10 OK

sely

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Overall good
Yöpyi 2 yötä maaliskuussa 2024
Customer Service vastasi 26.3.2024
Thank you for taking the time to submit this feedback, Sely.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.

2/10 Hirveä

Holly

Huonoa: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 24.3.2024
We appreciate you taking the time to share your feedback, Holly.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

10/10 Loistava

Michael

Matkusti pienten lasten kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We chose Hyatt place because we were hoping for a better than average breakfast and because we wanted to be within walking distance to I guess I have Tesla chargers and we weren't disappointed. They had almond milk for those who care and French toast.
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 23.3.2024
Michael, we're delighted to hear that Hyatt Place Cincinnati Airport Florence met your expectations for a superior breakfast, and our proximity to Tesla chargers added value to your stay. We appreciate you highlighting our almond milk offering and the French toast. Thank you for your kind words and we're looking forward to hosting you again in the future.

8/10 Hyvä

Landon

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This is our second time here. It is a good inexpensive place to stay.
Yöpyi 3 yötä maaliskuussa 2024
Customer Service vastasi 22.3.2024
Landon, it's delightful to hear that you chose Hyatt Place Cincinnati Airport Florence once again. We're glad to offer value for your accommodations and hope that your trips continue to be pleasant. We eagerly await your return for the third time.

10/10 Loistava

Thomas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä maaliskuussa 2024
Customer Service vastasi 22.3.2024
Thomas, it's great to see your perfect score for Hyatt Place Cincinnati Airport Florence. We are thrilled to know your stay was enjoyable and we truly appreciate your support. We look forward to welcoming you again soon for another exceptional experience.

10/10 Loistava

Ingrid

Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 10.4.2024
Ingrid, thank you for your review! We're elated to know that you enjoyed your stay at the Hyatt Place Cincinnati Airport Florence. Our team looks forward to your next visit.

10/10 Loistava

Crystal

Hyvää: Siisteys
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 18.3.2024
Crystal, thank you for your fantastic rating of Hyatt Place Cincinnati Airport Florence. We're thrilled that you enjoyed your stay and we look forward to welcoming you back the next time you're in town. Safe travels!

6/10 OK

Arpit

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
Yöpyi 2 yötä maaliskuussa 2024
Customer Service vastasi 13.3.2024
Arpit, thank you for your rating. Feel free to share any detailed feedback from your visit as it helps us to continually improve our guest experiences. We hope you'll consider staying with us again in the future.

10/10 Loistava

Charles, Owensboro

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The morning breakfast buffet well staffed and they were friendly. Hot food was hot and cold food was cold and a good selection of food.
Yöpyi 1 yön maaliskuussa 2024

10/10 Loistava

Luisa

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I liked the area of the hotel
Yöpyi 2 yötä maaliskuussa 2024
Customer Service vastasi 10.3.2024
Luisa, it's fantastic to hear that you enjoyed the surroundings of Hyatt Place Cincinnati Airport Florence. We appreciate your positive feedback and look forward to having you stay with us again in the future!

8/10 Hyvä

Thomas

Hyvää: Majoituspaikan kunto ja tilat
Nice value good location
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 8.3.2024
Thomas, we're thrilled to hear that you found value and a convenient location during your stay at Hyatt Place Cincinnati Airport Florence. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 Loistava

Beverly

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good breakfast, nice room, very clean. We didn't have a need for it, but they have a shuttle to the airport. Staff was friendly.
Yöpyi 2 yötä maaliskuussa 2024
Customer Service vastasi 5.3.2024
Beverly, thank you for sharing your experience at the Hyatt Place Cincinnati Airport Florence. We're glad you enjoyed our tasty breakfast and appreciated our well-maintained rooms. It's also great to hear that our team members made you feel welcome. Even though you didn't require it, it's good to note our convenient shuttle service. We hope to have the pleasure of welcoming you back in the future.

8/10 Hyvä

Claud

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Paid parking, whats next metered flush toilet
Yöpyi 1 yön helmikuussa 2024
Customer Service vastasi 1.3.2024
Claud, thank you for choosing to stay with us at Hyatt Place Cincinnati Airport. We understand your comment about our parking fee. Rest assured, we intend to offer a comprehensive range of amenities to ensure a seamless experience. Your patronage is deeply appreciated and we look forward to welcoming you back in the future.

10/10 Loistava

John

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean and spacious rooms
Yöpyi 1 yön helmikuussa 2024
Customer Service vastasi 26.2.2024
John, we're delighted to hear that you enjoyed your stay at Hyatt Place Cincinnati Airport Florence, particularly noting our tidy and roomy accommodations. We look forward to welcoming you back in the future.

8/10 Hyvä

Tsungai

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Close to the airport and has a convenient shuttle service. Very friendly staff. Room service is limited - not done daily. Parking is an additional charge; that is not nice.
Yöpyi 2 yötä helmikuussa 2024
Customer Service vastasi 26.2.2024
Tsungai, thank you for sharing your feedback regarding your recent stay at Hyatt Place Cincinnati Airport Florence. We're thrilled to hear you appreciated our near-airport location and convenient shuttle service, as well as our team's friendliness. We're aware that our room servicing frequency and parking charges might have been unexpected aspects - it's part of our ongoing effort to provide the best compromise between services offered and rates. Your feedback provides an invaluable opportunity for improvement. We hope to welcome you back in the future.

8/10 Hyvä

Brad

Yöpyi 1 yön helmikuussa 2024
Customer Service vastasi 20.3.2024
Brad, thank you for visiting Hyatt Place Cincinnati Airport Florence and rating your stay. We're glad you had a positive experience and look forward to welcoming you back on your next visit.

10/10 Loistava

Marcy

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Customer Service vastasi 25.2.2024
Thank you for the fantastic rating, Marcy!It's outstanding you had such a wonderful experience at Hyatt Place Cincinnati Airport Florence. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 Loistava

Kaushik

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Closer to airport and very friendly staff. Hotel is clean and good .breakfast
Yöpyi 2 yötä helmikuussa 2024
Customer Service vastasi 19.2.2024
Kaushik, your feedback paints a wonderful picture of your stay at Hyatt Place Cincinnati Airport Florence. We're thrilled to hear our proximity to the airport and the warm hospitality of our team members contributed positively to your experience. We're also happy to know cleanliness and breakfast met your expectations. We're looking forward to your next visit!

10/10 Loistava

Pam

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
great room Comfortable and relaxing space.
Yöpyi 1 yön helmikuussa 2024
Customer Service vastasi 16.2.2024
Pam, thank you for your positive feedback about Hyatt Place Cincinnati Airport Florence. We're absolutely delighted to hear that you found your room to be comfortable and provided a relaxing environment. We aim to provide all our guests with a serene and soothing experience. Looking forward to welcoming you back for another exceptional stay!

10/10 Loistava

Keith

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Awesome breakfast nice clean room
Yöpyi 1 yön helmikuussa 2024
Customer Service vastasi 16.2.2024
Keith, it's wonderful to hear you enjoyed your stay at Hyatt Place Cincinnati Airport Florence. Your acknowledgement of our impressive breakfast and neat accommodation is greatly appreciated. Our team members endeavor to offer excellent experiences to our guests and we're thrilled to know we achieved this during your stay. We hope your travels bring you back soon.

8/10 Hyvä

Bakhtiyor

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
No microwave in the room
Yöpyi 3 yötä helmikuussa 2024
Customer Service vastasi 14.2.2024
Bakhtiyor, we appreciate your feedback and are pleased to hear that you found your overall stay satisfactory. We understand the need for certain amenities like a microwave in your room. At Hyatt Place Cincinnati Airport Florence, guest satisfaction is our priority and we are continuously seeking to improve our facilities to meet all guests' needs. We hope this will not deter you from considering us in your future travel plans.

10/10 Loistava

Mark

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä helmikuussa 2024
Customer Service vastasi 12.2.2024
Mark, it's fantastic to hear that you had a stellar experience at Hyatt Place Cincinnati Airport Florence. Our team is grateful for your patronage and we hope to be your first choice for accommodations in the future. Thank you for taking the time to rate us!

8/10 Hyvä

Thomas

Liikematkailija
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Another win for Hyatt
Not as close to airport as i would like but is competitive with others. Pay for parking caught me by surprise but being a Hyatt loyalty member it was waived
Yöpyi 1 yön helmikuussa 2024
Customer Service vastasi 14.2.2024
Thomas, it's great to hear that as a loyal patron of Hyatt Place Cincinnati Airport Florence you were able to benefit from our loyalty program. Proximity to the airport and parking expenses can be points of concern, however, we're pleased we could accommodate your needs competitively. Please continue to take advantage of our loyalty program, which aims at ensuring a delightful experience for our valued guests. We can't wait to welcome you back.

10/10 Loistava

Angela

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room was very roomy and cozy. There was a spill on the couch but staff was very generous and polite about the cleanup and very apologetics. Will stay again.
Yöpyi 1 yön helmikuussa 2024
Customer Service vastasi 6.2.2024
Angela, we appreciate your feedback. It's wonderful to hear that you enjoyed the spacious accommodation at Hyatt Place Cincinnati Airport Florence. We're glad that our considerate team members swiftly attended to the minor issue you experienced. We're excited to welcome you back for another excellent stay.

8/10 Hyvä

Steve

Yöpyi 1 yön helmikuussa 2024
Customer Service vastasi 20.3.2024
Thank you for the 4/5 rating, Steve!We are excited to see that you had an enjoyable experience at Hyatt Place Cincinnati Airport Florence. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!