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Arvostelut: Forestport Home w/ Access to Otter Lake

Forestport Home w/ Access to Otter Lake
Forestport, New York

Arvostelut

7,4

Hyvä

Arvosana 10 - Loistava. 1 kautta 3 arvostelua" "
Arvosana 8 - Hyvä. 1 kautta 3 arvostelua" "
Arvosana 6 - OK. 0 kautta 3 arvostelua" "
Arvosana 4 - Huono. 1 kautta 3 arvostelua" "
Arvosana 2 - Hirveä. 0 kautta 3 arvostelua" "

8,0/10

Siisteys

Arvostelut

4/10 Huono

Stephanie H.

Huonoa: Siisteys
Misleading photos, Disappointed in the Quality
Other than having enough beds the large living room to play in, we were very disappointed in the quality of the property for the amount we paid. No garbage pickup, you are supposed to take it with you. Previous renter didn’t take theirs's and when I reached the property contact they stated that they would come remove it. They never came. As a result, we ended up with a mouse in the living room. Key to the front door is hard to turn and the door sticks. Deadbolt doesn’t have secure place to latch into. No railing on the outdoor stairs. Upstairs bathroom doorknob didn’t have a latch and you could not close the door to the bathroom. No lock on the bathroom. Paint is bubbling and peeling off the walls and ceiling of that bathroom. Downstairs bathroom has tiles peeling off the wall and the door is very difficult to close. Lamps/TVs in locations where there aren’t outlets to plug them in. Stairs inside squeak horribly and there are gabs in the stairs you can see through. No handrail on the internal stairs. No screens in any of the windows. If you are not providing AC guests need to be able to open the windows. Not enough dishware for the number of people advertised and there are no wine glasses. Cobwebs on the kitchen ceiling fan. Moved the couch to get to an outlet and behind the couch had not been cleaned. Ran out of hot water while showering, hot water heater not big enough for the number of people advertised. Smell coming out of the basement, discovered an open sewer pipe.
Yöpyi 3 yötä elokuussa 2023
VrboOwner vastasi 24.10.2023
Hi Stephanie, we followed up with the homeowner after reading your feedback, and they wanted to share the following: - The home was built in 1920, however, we’ve done numerous updates, and the home is well maintained. We take the accuracy of our listings seriously and can confirm the pre-stay email sent before arrival states to please take all trash with you when leaving since there is no local garbage pick up. We're sorry if this caught you off guard. - Considering the home is located in a natural wooded area, mice can be prevalent in the woods and occasionally enter if doors are left open. We have ongoing pest control that manages and protects the home from these issues. We also have yet to receive a complaint regarding the front door and we can confirm it works as it should. - As seen in the listing photos, there are two steps to the front porch, and we do not advertise a railing. Guests are encouraged to book a vacation home that best suits their needs. Also, the upstairs bathroom does not have a lock on the doorknob, however, it has a wall type of lock to securely lock the door for privacy. - Additionally, the maintenance team has also reported there are no issues with the paint or tile work. Also, every lamp, TV, or electronic device has a designated spot in the home to be plugged in, so previous renters may have moved stuff around. -The stairs do squeak slightly as the home was built in 1920. We have plans to install a handrail on the stairs shortly. We are also having new windows installed before next summer. Our kitchen is well stocked to accommodate 16 guests. We do understand being able to cook during your stay is important to most guests. - We have addressed your concerns regarding cleanliness with our local team to ensure that this issue does not recur for future travelers. We have never experienced problems with bad odors and I can assure you there is absolutely no open sewer pipe in the basement. - While we do regret our home was not up to your expectations, we are happy to share that no issues were reported by the guests who stayed the following weekend. We are accustomed to providing five-star experiences and have worked very hard to provide a clean and comfortable place for guests to enjoy. We will continue to do all we can to provide the best possible stay for our guests!

8/10 Hyvä

Mary Ellen B.

Hyvää: Siisteys
Get away
6 grandchildren throughly enjoyed themselves as did the adults. Only downfall was not enough fans so first nights were rather warm
Yöpyi 7 yötä heinäkuussa 2023

10/10 Loistava

Darlene H.

Hyvää: Siisteys
Family Get Away
Economically priced home perfect for a large family and excellent location/access to Otter Lake /Old Forge
Yöpyi 2 yötä kesäkuussa 2023