2/10 Hirveä
Jaquisha
Matkusti perheen kanssa, Liikematkailija
1.9.2025
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Where do I begin?
Arrived Thursday, water was running real slow, next morning, no water, shower, toilet, no water at all. Mind you I’m visiting in town for 5 days. Booked online, third party. So I don’t make a fuss about it, until I check out, because the staff kept telling me the manager will be here from 9am to 10am. Manager is sweet, offers me rewards points for a free night, sweet! But no, I expect my money back for the days the hotel had no way, if not all of it. Very dirty blankets, asked for room service at 10am, left for a family outing, called to see if anything was done, she said no, she didn’t get my request. I have a phone log, keeps times and dates of when I call. She didn’t have anything to say. Breakfast wasn’t great. One staff was real creepy, I come in with my family from the car, of course you need a keep to enter; which I have. We always take the stairs cause it was the second floor, right off the elevator. As we’re going up the stairs, he runs to see who we are, and I’m like “can we help you,” he’s like “oh, no.” What was all that for? That was very weird and it made my family feel uncomfortable. Great location, mall restaurants, but the staff is creepy, lazy, a lot don’t understand English. The rooms weren’t clean. Mold on chair, table, suites didn’t have sinks or wetbar. WiFi was slow. Pool closed. It was a lot going on.
Jaquisha
Yöpyi 4 yötä elokuussa 2025