Ulkouima-allas, aurinkovarjoja, aurinkotuoleja
Tarkista saatavuus

Arvostelut: Cresta Thapama

3 out of 5
Cresta Thapama
A1 Highway, Francistown

Arvostelut

7,2

Hyvä

Arvosana 10 - Loistava. 4 kautta 20 arvostelua" "
Arvosana 8 - Hyvä. 9 kautta 20 arvostelua" "
Arvosana 6 - OK. 4 kautta 20 arvostelua" "
Arvosana 4 - Huono. 1 kautta 20 arvostelua" "
Arvosana 2 - Hirveä. 2 kautta 20 arvostelua" "

8,0/10

Siisteys

7,6/10

Henkilökunta ja palvelu

9,0/10

Palvelut/mukavuudet

7,4/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Nomathemba

Hyvää: Henkilökunta ja palvelu
Yöpyi 1 yön maaliskuussa 2024

10/10 Loistava

Mthokozisi

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent stay especially the check. Gentleman at the reception was very friendly and helpful
Yöpyi 1 yön kesäkuussa 2023

8/10 Hyvä

Minenhle

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I like the service of the porter. They made me feel at home.
Yöpyi 3 yötä maaliskuussa 2023

2/10 Hirveä

Simba

10/10 Loistava

Riaan

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2022
Gaone Timile vastasi 15.2.2022
Thank you for taking the time to complete the survey about your stay at Cresta Thapama Hotel. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at Cresta Thapama Hotel again soon!

8/10 Hyvä

Joseph

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
A very good stay
Our stay was pleasant and the staff friendly
Yöpyi 2 yötä tammikuussa 2022
Thapama vastasi 25.1.2022
Good day Thank you for you feedback and hoping to see you soon

2/10 Hirveä

Joachim

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We were told to pay again even though we had already paid online. Thats very bad
Yöpyi 1 yön syyskuussa 2021

6/10 OK

Kgosi and Kgalalelo

Matkusti perheen kanssa
Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Food, the Chef needs to do a better job
The food, no variety and not appetizing
Yöpyi 4 yötä heinäkuussa 2021
Gaone Timile vastasi 11.8.2021
Thank you very much for the feedback. kindly furnish us with your contacts for more clarity, so as we rectify on the issue highlighted.

4/10 Huono

Timothy

Liikematkailija
Hyvää: Siisteys ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Power starved in Francistown!
The hotel had a power power problem which left the rooms and restaurant in the dark for a few hours. Power did not come on until after I went to sleep and then BANG lights came on aircon on and I was now awake. When asked, the front desk gave a basic brush off saying a few minutes which turned into hours. This was a issue for the Cresta hotel as the hotel and casino across the street had power. A flashlight would have been useful.
Yöpyi 1 yön kesäkuussa 2021
Ludo Gaboete vastasi 15.6.2021
Good Afternoon First I would like to apologies for what happened, the hotel was experiencing the power cut for that day. So when our maintenance attended the issues it was realized that we had one electric cable which needed to be replaced. We have managed to fix the problem,We wish to welcome you back again to Cresta Thapama Hotel My sincere apology once again Regards

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Cresta Thapama Garden
If you appreciate flowers, trees, and ambiance you will love this hotel. We came in at night and were surprised just how gorgeous the grounds were in daylight. We had a delicious breakfast, and then couldn't wait to get outside, sit by the pool, and get some work done on our computers.
Yöpyi 1 yön joulukuussa 2019
Palesa vastasi 8.2.2020
Dear Pamela, Thank you for staying at Cresta Thapama. We were delighted to have you as our guest. We look forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Thapama

8/10 Hyvä

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys
Okay stay
The hotel rooms are very nice, however the food options are quite limited. In addition, it would be great if the hotel gets more staff to address the slow services provided when you check in and ordering food from the restaurant
Yöpyi 1 yön syyskuussa 2019
Cresta Thapama Front Office vastasi 22.9.2019
Good day, Thank you for taking time to complete our online Guest feedback questionnaire following your recent stay at Cresta Thapama Hotel. Your feedback is highly valued and will be used constructively to maintain and improve our standards of service and facilities. Guest feedback is imperative for us to ensure that our Guests’ expectations are being met and exceeded. Without your comments, we would never know when we are doing right, but more importantly, when we are doing wrong! your suggestion that we speed up check in process, food ordering and improve food options, will be looked into. Thank you for assisting us in our pursuit for service excellence. We hope to have the privilege of welcoming you back to Cresta Thapama Hotel again soon. Kind regards Fikile Moswaane Assitant Front Office Manager Cresta Thapama Hotel

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön heinäkuussa 2019
Palesa vastasi 9.7.2019
Dear Anonymous, Thank you for choosing Cresta Thapama. We were honoured to have you as our guest. Kind regards Palesa Kungoane Online Administrator Cresta Thapama

8/10 Hyvä

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys
Loved the cleanliness and the front office efficiency. Did not like room service staff knocking out door at 10:30 pm to bring us a fruit basket and opening our door before we answered her knock. However the restaurant manager Ludp was very apologetic about it & said she rallied to the staff member who had done so.
Yöpyi 1 yön maaliskuussa 2019
Palesa vastasi 8.4.2019
Dear Anonymous, Thank you for choosing Cresta Thapama. We were honoured to have you as our guest. We appreciate your feedback on areas needing attention. Corrective measures have been taken. Kind regards Palesa Kungoane Online Administrator Cresta Thapama

6/10 OK

Tarkistettu asiakas

Yöpyi 1 yön joulukuussa 2018
Palesa vastasi 14.1.2019
Dear Anonymous, Thank you for staying at Cresta Thapama. We were honoured to have you as our guest. We look forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Thapama

10/10 Loistava

Kebokile

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön heinäkuussa 2018
Palesa vastasi 7.8.2018
Dear Kebokile, Thank you for staying at Cresta Thapama. We were honoured to have you as our guest. Kind regards Palesa Kungoane Online Administrator Cresta Thapama

6/10 OK

A, Adelaide, Australia

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
Room was ok but windows had no screens snd door no guard so bug got in. Restaurant meals just ok. Rooms better than other higher rated Francistown hotel
Yöpyi 3 yötä maaliskuussa 2018
Palesa vastasi 19.3.2018
Dear A on Wotif, Thank you for staying at Cresta Thapama. We were honoured to have you as our guest. We sincerely apologize for the inconvenience regarding the bugs. Kind regards Palesa Kungoane Online Administrator Cresta Thapama

8/10 Hyvä

Simon

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Contracts Manager for the Botha Group of Companies
I find that the Cresta group of hotels are ideal for a business trip, more private than a B&B & all the smaller details are taken care of. I will continue to use Cresta Hotels. Simon Rhodes. Coleman Tunnelling Africa. Johannesburg. RSA.
Yöpyi 1 yön elokuussa 2017
Palesa vastasi 9.2.2018
Dear Simon, Thank you for staying at our hotel. We were delighted to have you as our guest. Kind regards Palesa Kungoane Online Administrator Cresta Thapama

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Wifi is not stable. Some rooms will not have good reception and wifi keeps dropping. Some rooms (like mine on second floor) face the back of the mall and the garbage disposal and odours are noticeable.
Palesa vastasi 9.2.2018
Dear Anonymous, Thank you for staying at our hotel. We sincerely apologize for the inconvenience encountered during your stay. Corrective measures have been taken and we are looking forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Thapama

6/10 OK

Gabriel

Hyvää: Huoneen mukavuus
Huonoa: Siisteys ja henkilökunta ja palvelu
Lindo
Bien
Palesa vastasi 9.2.2018
Dear Anonymous, Thank you for choosing pour hotel. We were delighted to have you as our guest. We look forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Thapama

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Palesa vastasi 9.2.2018
Dear Anonymous, Thank you for choosing our hotel. We were honoured to have you as our guest. Kind regards Palesa Kungoane Online Administrator Cresta Thapama