Dear Ali, Thank you for taking the time to review and give us your feedback. We're glad that you visited us and we're really sorry that we didn't meet your expectations. Please accept our sincere apologies for any inconvenience caused. We're grateful for your feedback and can see there is room for improvement. If you have a moment, I would be delighted to speak with you personally to discuss your stay in more detail. It would be great to hear your thoughts on how we can improve and ensure we meet your expectations in the future since it seems like you weren't impressed with your stay. Please let me know the best way to contact you. We hope that you will consider staying with us again, so we can show you the high level of service and hospitality that we are known for. With warm regards, Denny. *Guest Relations*

Dear Claudia, Thank you for taking the time to review and give us your feedback. We're glad that you appreciate our team. It is amazing to know that you loved our design, the delicious breakfast as well as our cleanliness. We would love to have you as our guest again. We will make sure everything is perfect. With warm regards and a big smile, Denny. *Guest Relations*

Dear Kubilay, thank you for the great review! We’re so happy you loved your stay at our nhow Frankfurt and liked our team. Our goal is always to exceed your expectations! We can’t wait to have you back for your next visit. With warm regards and a big smile, Denny *Guest Relations*

Dear EunSuk, Thank you so much for taking the time to rate us and give us a 5 star rating. We are thrilled to know that you enjoyed your stay with us and the service we provided you. Thank you for complimenting our team, we really appreciate it! Your feedback has been shared with our team to keep us motivated. We can't wait to see you again and bring a smile to your face. With warm regards, Denny. *Guest Relations*

Liebe Silke, vielen Dank für Deine Bewertung und die volle Punktzahl. Es freut uns, dass Dir Dein Aufenthalt gefallen hat und Du die Zeit in unserem Hotel genossen hast. Wir freuen uns, dass wir Deine Erwartungen erfüllt haben und Du uns weiterempfehlen wirst. Dein Feedback haben wir an unser gesamtes Team weitergeleitet, damit wir auch weiterhin die beste Qualität bieten können. Vielen Dank auch für Dein Lob, wir wissen Deine Worte zu schätzen. Wir würden uns sehr freuen, wenn Du uns wieder besuchen würdest. Einen lieben Gruß, Denny. *Guest Relations*

Dear Chukwuka, Thank you for your review! We are delighted that you enjoyed your stay with us and that you felt welcome. It's wonderful that you were able to visit our NFT Skybar and that you liked the vibes. We would love to have you back as our guest. With warm regards, Denise. *Guest Relations*

Dear Luigi, Thank you for your feedback and for taking the time to review us. We are thrilled to know that you liked our location, the design and the breakfast such as our NFT Skybar. We would love to show you different categories and designs of our rooms. We are sure that we can find the room that suits your taste most. We would like to welcome you again and hope to see you soon. With warm regards and a big smile, Denny. *Guest Relations*

Dear Joel, Thank you for your review and 5 out of 5 star rating! We are delighted that you enjoyed your stay with us and that you liked our location. We hope you were able to visit our NFT Skybar, and if not, you are welcome to do so on your (hopefully) next visit. With warm regards, Denny. *Guest Relations*

Lieber Ahmed, vielen Dank für Deine Bewertung und die volle Punktzahl! Es freut uns sehr, dass Du Dich bei uns so wohl gefühlt hast und Dir unsere Zimmer und das Design gefallen haben. Schön, dass wir Deine Erwartungen erfüllt haben und es Dir an nichts gefehlt hat. Wir hoffen, dass Du uns bald wieder besuchen kommst. Einen lieben Gruß, Denny. *Guest Relations*

Dear Ahvia, Thank you so much for taking the time to review us. We are thrilled to know that you enjoyed your stay with us and the service we provided you. We hope to see you again and bring a smile to your face. With warm regards, Denny. *Guest Relations*

Dear Eduardo, thank you for the lovely review! We’re so happy you loved your stay at our nhow Frankfurt and liked our NFT Skybar. Our goal is always to exceed your expectations! We can’t wait to have you back for your next visit. With warm regards and a big smile, Denny *Guest Relations*

Lieber Tjörben, vielen Dank, dass Du Dir die Zeit genommen hast, uns Dein Feedback zu geben. Ich möchte mich bei Dir entschuldigen, dass Du unser Hotel mit einem schlechten Gefühl verlassen hast. Sei versichert, dass wir Dein Feedback zu diesem Vorfall intern besprochen haben und die notwendigen Maßnahmen ergreifen, um sicherzustellen, dass unsere hohen Standards beibehalten werden. Frau Kadri ist immer noch im Urlaub, wie in ihrer Abwesenheits-E-Mail beschrieben, daher hast Du keine Antwort von ihr erhalten. Sie wird sich bei nächster Gelegenheit mit Dir in Verbindung setzen. Wir bemühen uns, Dir bei Deinen nächsten Aufenthalten einen hervorragenden Service zu bieten und hoffen, Dich bald wieder bei uns begrüßen zu dürfen. Nochmals vielen Dank, dass Du Dich für einen Aufenthalt bei uns entschieden hast und dass Du Dir die Zeit genommen hast, uns Deine Meinung mitzuteilen. Einen lieben Gruß, Denny. *Guest Relations*

Dear Marko, Thank you so much for taking the time to rate us and give us a 10 stars rating. We are thrilled to know that you enjoyed your stay with us and the service we provided you. We hope to see you again and bring a smile to your face. With warm regards, Denny. *Guest Relations*

Dear Peter, Thank you so much for taking the time to rate us and give us a 10 stars rating. We are thrilled to know that you enjoyed your stay with us and the service we provided you. We hope to see you again and bring a smile to your face. With warm regards, Denny. *Guest Relations*

Dear Matthew, thank you for the great review! We’re so happy you loved your stay at our nhow Frankfurt and liked our team. Our goal is always to exceed your expectations! We can’t wait to have you back for your next visit. With warm regards and a big smile, Denny *Guest Relations*

Dear Karen, Thank you for your review and 5 out of 5 star rating! We are delighted that you enjoyed your stay with us and that you liked our location. We hope you were able to visit our NFT Skybar, and if not, you are welcome to do so on your (hopefully) next visit. With warm regards, Denny. *Guest Relations*

Dear Salomon, thank you for your review and for the 10 stars rating! We are thrilled that you enjoyed your stay and felt welcomed by our team. We would love to have you as our guest again in the future. :-) With warm regards, Denny. *Guest Relations*

Dear Birgit, thank you very much for your 5 out of 5 star rating! We are glad that you felt welcome and liked our hotel and our location. We really hope to have you as our guest very soon. With warm regards and a big smile, Denny. *Guest Relations*

Dear Tal, Thank you so much for taking the time to review us and give us 10 out of 10 stars. We are thrilled to know that we met your expectations and that you enjoyed the delicious breakfast in the morning. Thank you for your compliments on the hotel and the NFT Skybar. We are glad you were able to enjoy a few drinks up there in the sky. With warm regards, Denny. *Guest Relations*

Dear Mark, we are truly sad that we couldn't meet your expectations during your recent stay with us. We always strive to deliver the highest quality of service and exceed our guests' expectations, and we're disappointed that we fell short on this occasion. Your comments have been taken on board, and we are working tirelessly to ensure that all the issues you experienced are addressed and corrected. We're passionate about creating memorable experiences for our guests, and we hope to have the pleasure of welcoming you back soon to showcase our commitment to providing the exceptional service you deserve. Once again, we appreciate your time in sharing your feedback with us, and we hope to see you soon. With warm regards, Denny. *Guest Relations*

Dear Frank, Thank you so much for taking the time to rate us and give us a 5 out of 5 stars rating. We are thrilled to know that you enjoyed your stay with us and the service we provided you. We hope to see you again and bring a smile to your face. With warm regards, Denny. *Guest Relations*

Dear Cristina, thank you very much for choosing us and for having trusted us, we are proud to know that your stay has been a 10! But we would be even more proud if we were to see you again soon, so when do we see each other? :-). With warm regards, Margarita

Dear Valentina, Thank you so much for taking the time to rate us. We are thrilled to know that you enjoyed your stay with us and the service we provided you. We hope to see you again and bring a smile to your face. With warm regards, Denny. *Guest Relations*

Dear Metin, Thank you so much for taking the time to rate us and give us a 5 out of 5 stars rating. We are thrilled to know that you enjoyed your stay with us and the service we provided you. We hope to see you again and bring a smile to your face. With warm regards, Denny. *Guest Relations*

Lieber Christian, vielen Dank für Deine ausführliche und tolle Bewertung und die volle Punktzahl. Es freut uns sehr, dass wir Deine Erwartungen erfüllt haben und Du uns weiterempfehlen wirst. Es ist uns eine große Freude zu lesen, dass Frank Dir einen Top Service geboten hat und Dir so gut geholfen hat. Wir freuen uns schon auf Deinen nächsten Besuch und wünschen Dir ein frohes neues Jahr! Einen lieben Gruß, Denny. *Guest Relations*

Dear Güney, Thank you for taking the time to review us. We're sorry to hear that we didn't meet your expectations to the fullest and would love to hear more about your stay when you have the time. Please let us know how we can contact you to discuss your stay. We hope to see you again and bring a smile to your face. With warm regards, Denny. *Guest Relations*

Dear Reona, Thank you so much for taking the time to rate us and give us a 5 out of 5 stars rating. We are thrilled to know that you enjoyed your stay with us and the service we provided you. We hope to see you again and bring a smile to your face. With warm regards, Denny. *Guest Relations*

Dear Heike, Thank you so much for taking the time to rate us. We are thrilled to know that you enjoyed your stay with us and the service we provided you. We hope to see you again and bring a smile to your face. With warm regards, Denny. *Guest Relations*

Dear HYEMI, Thank you so much for taking the time to rate us and give us a 10 stars rating. We are thrilled to know that you enjoyed your stay with us and the service we provided you. We hope to see you again and bring a smile to your face. With warm regards, Denny. *Guest Relations*

Dear Karen, thank you for taking the time to review us! We are so happy to know that you enjoyed being our guest. It is wonderful to hear that you loved our design and the whole experience. We would love to welcome you back and provide you with another wonderful stay. With warm regards and Happy New Year, Denny. *Guest Relations*

Dear Elyse, Thank you so much for your review and the 10 out of 10 stars! We are thrilled to know that you enjoyed your stay with us so much! We would love to have you as our guest again and hope to see you soon! With warm regards and Happy New Year, Denny. *Guest Relations*

Lieber Franz-Peter, vielen Dank das Du Dir zeitgenommen hast uns einen Bewertung zu hinterlassen. Wir würden uns freuen wenn Du uns mal wieder Besuchen kommst. Einen lieben Gruß und einen guten Start ins neue Jahr, Margarita *Guest Relations Manager*

Dear Jennifer, Thank you so much for taking the time to rate us and give us a 5 out of 5 stars rating. We are thrilled to know that you enjoyed your stay with us and the service we provided you. We hope to see you again and bring a smile to your face. With warm regards, Denny. *Guest Relations*

Lieber Franz, WOW! Vielen herzlichen Dank für Deine wunderbare Bewertung! Wir sind überglücklich zu wissen, dass wir Dir einen brillanten Aufenthalt geboten haben und Du Dich so wohl gefuhlt hast. Solch ein Lob bedeutet uns sehr viel und motiviert uns, weiterhin beste Qualität anzubieten. Wir hoffen, Dich bald wieder bei uns begrüßen zu dürfen. Wir freuen uns auf Deinen nächsten Besuch. Einen lieben Gruß, Margarita *Guest Relations Manager*

Dear Emma, Thank you so much for your fantastic review of your stay with us at our hotel. We are delighted to hear that your experience was so positive.It is very important to us that all of our guests have an enjoyable time and we are glad that you felt so welcome and had a great time. We appreciate your feedback and we will continue to strive to make each stay as special and memorable as possible.Thank you again for choosing us and we hope to welcome you back soon. With warm regards, Margarita *Guest Relations Manager*

Lieber Gerd Hans, Du zauberst uns mit Deiner wunderbaren Bewertung ein Lächeln ins Gesicht. Vielen Dank dafür und wir sind sehr froh, dass alles perfekt war. Wir freuen uns, Dich heute wieder bei uns begrüßen zu dürfen. Einen lieben Gruß, Margarita *Guest Relations Manager*

Dear Melissa, Thank you so much for taking the time to write a review about your stay at our hotel. We strive to provide the best experience for our guests and are glad to hear that we have achieved that. We can't wait to welcome you back. With warm regards, Margarita *Guest Relations Manager

Dear Michael, Thank you for taking the time to review our hotel. We are delighted to hear that you enjoyed the breakfast, the comfortable rooms and our friendly staff.We appreciate your recommendation, thank you very much! We hope to welcome you back in the future to experience more of what our hotel has to offer. Thank you again for your kind words. With warm regards, Margarita * Guest Relations Manager*

Dear Ash, Thank you so much for taking the time to review us. We are thrilled to know that you enjoyed your stay with us and the service we provided you. We hope to see you again and bring a smile to your face. With warm regards, Denny. *Guest Relations*

Dear Julian, Thank you for taking the time to review us. We're sorry to hear that we didn't meet your expectations and would love to hear more about your stay when you have the time. Please let us know how we can contact you to discuss your stay. We hope to see you again and bring a smile to your face. With warm regards, Denny. *Guest Relations*