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Arvostelut: Delta Hotels by Marriott Fredericton

3.5 out of 5
Delta Hotels by Marriott Fredericton
225 Woodstock Rd, Fredericton, NB

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 620 kautta 1001 arvostelua" "
Arvosana 8 - Hyvä. 258 kautta 1001 arvostelua" "
Arvosana 6 - OK. 59 kautta 1001 arvostelua" "
Arvosana 4 - Huono. 44 kautta 1001 arvostelua" "
Arvosana 2 - Hirveä. 20 kautta 1001 arvostelua" "

9,2/10

Siisteys

9,2/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

4/10 Huono

Tarkistettu asiakas

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Avoid - poor service
Decent hotel but poor service. Two quotes: ”We don’t have umbrellas for our customers because we cannot trust them to return” (when asking for umbrellas on a rainy day) and ”Sorry, we totally forgot you” (after a long wait at breakfast.
Yöpyi 2 yötä heinäkuussa 2019
Tara Ball : Front Office Manager vastasi 28.7.2019
Thank you so much for your honest review. Please know that this is not the high level of service that we are known to provide. Your comments will be shared with the team and will be used as a training opportunity . I hope you consider giving us a second chance on your next visit to Fredericton .

8/10 Hyvä

ASHLYNN LESLIE

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Tara : Front Desk Manager vastasi 20.5.2024
Thank you for choosing the Delta Fredericton. We do hope we have the opportunity to welcome you back again soon.

6/10 OK

Linda

Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet
Pillows are too big. Not comfortable. They should have options
Yöpyi 3 yötä toukokuussa 2024
Tara : Front Desk Manager vastasi 20.5.2024
Thank you for choosing the Delta Fredericton. We do hope we have the opportunity to welcome you back again soon.

10/10 Loistava

Mariah

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were very nice and accommodating.
Yöpyi 2 yötä toukokuussa 2024
Tara : Front Office Manager vastasi 14.5.2024
Thank you for choosing the Delta Fredericton. We hope we have the opportunity to welcome you back again soon.

8/10 Hyvä

Erika

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
.
Yöpyi 2 yötä toukokuussa 2024
Tara : Front Desk Manager vastasi 12.5.2024
Thank you for choosing the Delta Fredericton! We do hope we can welcome you back soon.

10/10 Loistava

Liza

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Tara : Front Desk Manager vastasi 13.5.2024
Thank you for choosing the Delta Fredericton. We are so happy that you enjoyed your stay with us. We do hope we can welcome you back again soon.

8/10 Hyvä

Marco

Yöpyi 1 yön huhtikuussa 2024
Tara : Front Desk Manager vastasi 20.5.2024
Thank you for choosing the Delta Fredericton. We do hope we have the opportunity to welcome you back again soon.

2/10 Hirveä

shelley

Huonoa: Henkilökunta ja palvelu
No help!!!!!! after can cancelling our reservations.
Yöpyi 4 yötä huhtikuussa 2024

8/10 Hyvä

Sally

Yöpyi 1 yön huhtikuussa 2024
Tara : Front Desk Manager vastasi 12.5.2024
Thank you for choosing the Delta Fredericton! We do hope we can welcome you back soon.

10/10 Loistava

Karen

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
O
Yöpyi 2 yötä huhtikuussa 2024
Tara - Front Desk Manager vastasi 20.5.2024
Thank you for choosing the Delta Fredericton. We do hope we have the opportunity to welcome you back again soon.

8/10 Hyvä

David

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good
Yöpyi 1 yön huhtikuussa 2024
Tara : Front Desk Manager vastasi 20.5.2024
Thank you for choosing the Delta Fredericton. We do hope we have the opportunity to welcome you back again soon.

4/10 Huono

RAY

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
Didn’t get the room I booked. Requested king bed with pull out couch. No pull out. Left one person stranded with no where to sleep. Room had undergone renovations (which are ok) but the floor was still dirty with sheet rock dust and debris.
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Madisson

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great stay
Yöpyi 1 yön maaliskuussa 2024
Colin vastasi 21.5.2024
Thank you for choosing to stay with us. We look forward to welcoming you back again soon.

4/10 Huono

Jeffery, New Minas

Yöpyi 2 yötä maaliskuussa 2024

6/10 OK

William

Hyvää: Siisteys ja henkilökunta ja palvelu
In general, stay was okay. Room had an odd layout with strange lighting. However, bed was comfortable and clean.
Yöpyi 1 yön maaliskuussa 2024

4/10 Huono

Edyta

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
My family and I stayed in this property in 2021 and we remembered it as a nice, family oriented hotel. Our recent stay was a disappointment. While staff was lovely, the room and the hotel common areas were simply dirty. I understand there is construction on some floors of the hotel but that does not explain sticky desk and bedside table, carpet that looked like it has not been vacuumed in days, dirty bathroom walls, dust and hair on the bathroom floor, brown stained toilet bowl and no toilet paper.
Yöpyi 1 yön maaliskuussa 2024

10/10 Loistava

Catherine

Clean well appointed
Yöpyi 1 yön maaliskuussa 2024

10/10 Loistava

michelle

Hyvää: Siisteys
Yöpyi 2 yötä helmikuussa 2024

10/10 Loistava

Madison

Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Joseph

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It is very noises and restaurant wasn't as good as last time
Yöpyi 1 yön helmikuussa 2024
Tara : Front Desk Manager vastasi 26.2.2024
Thank you for choosing the Delta Fredericton. We hope to have the opportunity to serve you again in the future

10/10 Loistava

Eloise

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Tara : Front Desk Manager vastasi 26.2.2024
Thank you for choosing the Delta Fredericton, and for your kind review. We hope to have the opportunity to serve you again in the future

10/10 Loistava

Perry, Toronto

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Splendid stay at the hotel. Staff was extremely helpful and friendly, welcoming my wife and I with open hours. Especial shout outs to: Waiter Bailey in the STMR restaurant (breakfast) Bartender Liam in the lobby bar Bartender Randy in the lobby bar Hope to see these three later in the year when we return.
Yöpyi 4 yötä helmikuussa 2024
Tara : Front Desk Manager vastasi 23.2.2024
What a wonderfully kind review! We are so glad that you enjoyed your stay with us. Your kind words have been shared with the STMR36 staff, as well as the full hotel team. We look forward to welcoming you back again soon.

2/10 Hirveä

Becky

Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Colin

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great stay
Enjoyed the hotel as always. They charge $15 for overnight parking now...
Yöpyi 2 yötä helmikuussa 2024
Tara : Front Desk Manager vastasi 19.2.2024
Thank you for choosing the Delta Fredericton, and for your kind review. We hope to have the opportunity to serve you again in the future.

10/10 Loistava

Nidhin

Yöpyi 1 yön helmikuussa 2024
Colin vastasi 20.3.2024
Thank you for sharing your experience with us. We hope to welcome you back again soon.

10/10 Loistava

Michel

Matkusti ryhmän kanssa, Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Booked this room for my partner’s 50th birthday. I booked several weeks in advance and went 1 week early to make arrangements for a friend to have access early to decorate. Manager made notes and everything was supposed to be taken care of. On the day we were to arrive, our friend had tremendous difficulty getting the keys to decorate. As soon as she got the key she called me to tell me about construction work that was happening in the next room over. Manager offered to change rooms for us but we couldn’t get what I had reserved and instead of a beautiful view of the river behind the property, we had a parking lot view. The carpeting was filthy and the room was very ordinary. I made the best of the situation but I will never book at this Delta hotel.
Yöpyi 2 yötä helmikuussa 2024
Tara : Front Desk Manager vastasi 12.2.2024
Thank you so much for your honest feedback; reviews like this is how we can continue to improve. I do apologize for the inconveniences that you experienced along the way. Please know that this is not the high level of service that we are known for. I do hope that we have the opportunity to welcome you back again in the future.

4/10 Huono

Alyson

Matkusti lemmikkien kanssa, Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu
Really overpriced for what it delivers. Pink ring around the bathtub drain, only one coffee in a room with 2 beds, extremely noisy guests. We only stayed for a night while traveling. Generally an underwhelming experience with a high price tag.
Yöpyi 1 yön helmikuussa 2024
Tara : Front Desk Manager vastasi 12.2.2024
Thank you so much for your honest feedback; reviews like this is how we can continue to improve. I do apologize for the inconveniences that you experienced along the way. Please know that this is not the high level of service that we are known for. I do hope that we have the opportunity to welcome you back again in the future.

10/10 Loistava

Richard

Yöpyi 1 yön helmikuussa 2024

2/10 Hirveä

RIMON, Bedford

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff are not so friendly and understanding
Yöpyi 1 yön tammikuussa 2024
Tara : Front Desk Manager vastasi 6.2.2024
Please accept our sincere apologies. The comfort of all our guests is very important to us, but clearly we fell short this time. We hope that you do give us another opportunity when visiting Fredericton again.

10/10 Loistava

France

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
Restaurant is awesome!!! The room is very nice also ♥️
Yöpyi 1 yön tammikuussa 2024
Tara : Front Desk Manager vastasi 28.1.2024
Thank you for choosing the Delta Fredericton, and for your kind review. We hope to have the opportunity to serve you again in the future.

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Colin vastasi 26.1.2024
Thank you for choosing to stay with us. We appreciate the feedback provided as it will assist us in the future. We look forward to the next opportunity for you to visit.

10/10 Loistava

Ryan

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Colin vastasi 26.1.2024
Thank you for choosing to stay with us. We are pleased to know that you have a great stay! Thank you for sharing.

8/10 Hyvä

Sufwan

Hyvää: Majoituspaikan kunto ja tilat
Good stay
Yöpyi 1 yön joulukuussa 2023
Colin vastasi 26.1.2024
Thank you for choosing to stay with us. We appreciate the feedback provided as it will assist us in the future. We look forward to the next opportunity for you to visit.

8/10 Hyvä

Maggie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful hotel but don’t like the location of the pool. Very uncomfortable to have to walk through the lobby bar to get to the pool in your bathing suit.
Yöpyi 1 yön joulukuussa 2023
Tara : Front Desk Manager vastasi 7.1.2024
Thank you for choosing the Delta Fredericton. We hope to welcome you back again soon!

4/10 Huono

Jill

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Restaurant staff excellent First room the toilet did not work when we asked to have it fixed they said they couldn’t but did not offer us another room when we insisted we received another room however the heating fan made noise all night
Yöpyi 1 yön joulukuussa 2023
Tara : Front Desk Manager vastasi 6.2.2024
Please accept our sincere apologies. The comfort of all our guests is very important to us, but clearly we fell short this time. We hope that you do give us another opportunity when visiting Fredericton again.

10/10 Loistava

David

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Tara : Front Desk Manager vastasi 27.12.2023
Thank you for choosing the Delta Fredericton, and for your kind scoring. We hope to have the opportunity to welcome you back again soon.

10/10 Loistava

Daryl

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Tara : Front Desk Manager vastasi 24.12.2023
Thank you for choosing the Delta Fredericton, and for your kind review. We hope to welcome you back again soon. happy Holidays!

10/10 Loistava

Scott

Hyvää: Henkilökunta ja palvelu
Yöpyi 1 yön joulukuussa 2023
Colin vastasi 22.12.2023
Thank you for choosing to stay with us. We appreciate the positive review. We look forward to the next opportunity when we can be of service.

10/10 Loistava

RAY

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Tara : Front Desk Manager vastasi 20.12.2023
Thank you for choosing the Delta Fredericton and for your kind review. We hope to welcome you back again soon.

2/10 Hirveä

Kevin

Liikematkailija
Hyvää: Siisteys
At 2:00 AM I finally called the front desk to ask why there were people congregating in front on room door as they had all night laughing and talking loudly and the ice machine was working overtime (probably not for sports injuries). When I asked the Delta employee if there was a party on the 5th floor he responded with a flat no so I asked him again thinking perhaps I might actually succeed in making him think the second time... no such luck. So I asked him if he could explain the loud laughing and talking and regular trips to the ice machine. After asking this 3rd question he finally agreed to send someone up.
Yöpyi 1 yön joulukuussa 2023
Tara : Front Desk Manager vastasi 17.12.2023
Please accept our sincere apologies. The comfort of all our guests is very important to us, but clearly we fell short this time. We hope that you do give us another opportunity when visiting Fredericton again.

4/10 Huono

Ashley

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
It was a beautiful property however I was not at all pleased with the service or how a situation was handled. I booked a room that specifically said had a separate room with a couch and when I checked in my room it was not that room and when I went down and ask why not they informed me that the pictures on Expedia are not correct and they had nothing to give me. They said that since I booked it through Expedia there also was nothing they can do. When I asked for a roll away bed understanding it was an extra charge they also told me no it wouldn’t work in the room I was given. My room was over $400 for one night and I felt like they did nothing to accommodate what I feel was not my mistake.
Yöpyi 1 yön marraskuussa 2023
Tara : Front Desk Manager vastasi 20.11.2023
Thank you so much for reaching out, with your honest feedback. Of course, we do want to make this right. At your convenience, may I ask that you reach out to me directly at tara.ball@deltahotels.com?

4/10 Huono

Tina

Liikematkailija
Huonoa: Siisteys ja henkilökunta ja palvelu
Expecting more for the price
When I arrived I wanted to have a bath and there was no hot water. The sheet on one bed had hair and also was very worn.
Yöpyi 1 yön marraskuussa 2023
Tara :Front Desk Manager vastasi 19.11.2023
Please accept our sincere apologies for the inconvenience. The issues with the water was certainly unplanned and unexpected. We do hope that we have to opportunity to welcome you back again in the future.

10/10 Loistava

Onne

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
There was a water outage but it was solved quickly and staff were apologetic. Would recommend!
Yöpyi 1 yön marraskuussa 2023
Tara : Front Desk Manager vastasi 19.11.2023
Thak you so very much for your understanding! We very much appreciate your patience as we worked through this unplanned inconvenience.

10/10 Loistava

georgina

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön marraskuussa 2023
Tara : Front Desk Manager vastasi 9.11.2023
Thank you for choosing the Delta Fredericton and for your kind review. We hope to welcome you back again soon.

6/10 OK

Michel

Liikematkailija
Hyvää: Siisteys ja huoneen mukavuus
Parking
15$ charge for parking was very disapointing. Parking doesn't seems like the type you'd pay for and nothing was said at the reception about parling fees
Yöpyi 1 yön marraskuussa 2023
Tara : Front Desk Manager vastasi 6.11.2023
Thank you for choosing the Delta Fredericton, and for your honest feedback. This is how we can continue to grow and improve. We do hope we can welcome you back again soon.

8/10 Hyvä

Raynell

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Liam was the best bartender, made my time there a lot of fun.
Yöpyi 3 yötä lokakuussa 2023
Tara : Front Desk Manager vastasi 31.10.2023
Thank you for your kind review. So happy that you enjoyed your time with us! We'll be sure to share your kind words with Liam!

10/10 Loistava

Kathryn

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were great to deal with. We were up to visit our daughter at university and she wanted to stay with us so at checkin they were able to find us a room with more beds. We also really enjoyed having a waitress with celiac disease bc my son and I are celiac and she was so helpful and informative with the menu. We only wish they had an indoor hot tub :) We will stay here again.
Yöpyi 1 yön lokakuussa 2023
Tara : Front Desk Manager vastasi 31.10.2023
Thank you for choosing the Delta and for your kind review! So happy that you enjoyed your time with us. We'll be sure to share your kind words with the team!

8/10 Hyvä

sandra

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön lokakuussa 2023
Tara : Front Desk Manager vastasi 19.10.2023
Thank you for choosing the Delta Fredericton, and for your kind review. We do hope to welcome you back again in the future.

6/10 OK

Vance

Yöpyi 1 yön syyskuussa 2023
Tara : Front Desk Manager vastasi 6.11.2023
Thank you for choosing the Delta Fredericton, and for your honest feedback. This is how we can continue to grow and improve. We do hope we can welcome you back again soon.

8/10 Hyvä

Darryl

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
People were fighting in the hall all night that kept most of us awake all night . No fan in the bathroom. Kinfa small for a king room.
Yöpyi 1 yön lokakuussa 2023
Alex vastasi 9.10.2023
Thank you for taking the time to share your recent experience with us.In your comments, you mentioned that your stay was interrupted by a loud disturbance caused by people fighting in the hall. My hope is that all our guests experience a relaxing and peaceful stay, and I am very sorry that this wasn’t your experience.It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.