Gaines Hotellit

”I stayed here 3 months ago and it was great. Unfortunately this weekend had MANY kids tournaments of kids. So there were kids running up and down the corridors riding luggage racks, yelling. Called front desk at 9:50pm. "Well, we cant do anything til 10pm". Very disappointing. 3 nights didnt receive any turndown service. Breakfast is always good. But not a great service and 3 nights lack of sleep”

”No free parking”

”Everything was amazing ”

”No hot tub”

”The staff were nice, but will not be staying here again if I can avoid it. It was clean, but I found a bug in the bathroom the second night so that made my skin crawl. The entire property needs to be updated. Not all the outlets worked in the room, there was a lamp missing from one of the bedside tables, and no outlets nearby to plug in a charger. The breakfast was very limited and poor quality, and they ran out of coffee early on and never refilled it. I also paid for a late check out but...

”Hot tub chemicals were not balanced. There was foam/scum when the bubbles were on. Had to leave before breakfast started for 7 am flight.”

”Yes”

”Very good in helping with my screw up on my reservation. Well run and upkeep is aboveboard. Highly recommend staying here.”

”It was a great experience . A little disappointed we had to pay for breakfast , but they did tell us ahead of time . Grest hotel ”

”Friendly staff. Cleaner than most hotels in the area. ”

”The general manager frank is refusing to give me my $100 deposit back for checking out 3 minutes late. When i checked in the stairs were really dirty but the room was nice.”

”Stains on all furnitire, dark lighting ”

”Overall a nice experience. Customer service desk was prompt and professional. Breakfast crew had a nice layout. Room was clean and fairly quiet. Nearby where I wanted to go for a concert. ”

”Front desk clerk was very helpful. It also was a pet friendly hotel.”