Hotellit kohteessa Galena, Floyds Knobs

”Clean and friendly”

”This hotel is in a walkable area of New Albany. It is a quick drive to anything in downtown Louisville. Great location. The building is aging, but it is well kept up. The room was newly renovated. We were comfortable for our one night stay.”

”Nice stay.”

”Great little place, easy on and off highway. Better than average restaurant (Fuzzys) on site. Clean, safe and comfortable.”

”Hotel is dated and worn. Outside signage to find check in lobby is unclear and due to large, dispersed hotel wings it is not immediately obvious where to go. Damage in room to carpet (iron burn), damaged toilet seat, and general wear and tear. Problems checking in that were avoidable if the front desk agent had been willing to search for reservation using the reservation number. On the positive - while we did not have a chance to use, the large pool looked lovely and clean.”

”Had a bad smell”

”We didn't like that out comped room was one of the older rooms with carpet that just felt dirty. Our friends got a connected room and it had vinyl floors and just felt so much cleaner. I have asthma so a room without carpet would have been better.”

”This place should be shut down, and defines the standard of ‘bad’. None of the amenities advertised are actually operational. Pool is closed permanently. Washer/Dryers broken, carpets dirty, water drains clogged or slow to drain, and property is infested with ants. Obviously this property is not being maintained. Our room didn’t have toilet paper, soap, or shampoo. The worst part, the live-in front desk agent you have to call to check in, is the first tell. While at the continental breakfast not...

”OK”

”yes to both”