”The hotel was beautiful but the front desk was not helpful we got a small room for 3 people the extra bed was uncomfortable and the manager promised us a bigger room and did not honor it… the other staff were fantastic great service… faid was the front desk manager and not helpful at all”
”Front desk staff was great! But we had to change rooms 3 times. The first two were old and door broken/ no WiFi. The third room was actually like the picture in the advertisement. Very disappointed For a 9.2 star rated hotel . It is more like 3 star hotel depending on what room they give you.”
”Immerse in nature in a beautiful spa resort. Beautiful architecture and design, intimate atmosphere, comfy rooms, excellent food, endless spots with a stunning view to relax in. The staff is warm and helpful- from the guard who welcomed us (Thanks again, Emily!) through reception, housekeeping, and the kitchen staff. I wish we could stay for the whole week…”