There were 6 adults and 3 children that stayed for a week at this property. The check-in process was easy and we were able to get quickly into the unit.
There was an ant infestation in the kitchen and in some upstairs bathrooms. We went to the store to pick up traps for the counters and then found there were already 2 bottles of ant spray in the laundry room so this must be an on-going issue!
The A/C unit was a little funky in terms of not telling the correct temp and the various rooms upstairs being different temps at all times, especially as compared to the downstairs. Led to a lot of us adjusting the temps multiple times a day to get comfortable.
The grill is charcoal, as was mentioned in the listing. However, there is no top for it. We wasted 2 bags of charcoal and hours of dinner time trying to grill when there was even a breeze as the grill would not stay lit. Recommend not using and just cooking inside!
The towels in the bathrooms were practically see through-not absorbent and most had holes! We did bring our own beach towels for the pools/beach, but there were a few left over from other visitors in the laundry room.
The pool in the backyard was really nice when the kids were napping, along with the 2 pools in the complex.
We had an issue at 7:30pm and needed another key to the unit (can't believe they don't give more than 1 key!). We called the after hours # and NEVER received a response back. Worst part of the stay. Very unreliable and disappointing!!