Kaupunkipientalot – Galveston

”Upon arrival, construction made it difficult to find the parking lot. We had to call for instructions. Check-in was fine but not personable. We asked for a restaurant recommendation, and the clerk seemed hesitant to suggest anything. The check-in area smelled old and dirty though it didn’t look old and dirty. Our room smelled like dogs and was definitely in need of a deep clean. The toiletries were very minimal and there was no holder for the soap so it had to sit directly on the counter. The...

”Beds were alittle hard. could use a mattress topper”

”I liked that the AC worked amazingly! The breakfasts were great :-) The employees were friendly. The only downside was that there were not any blankets or pillows in the room closet for the Couch bed. The night front desk person was generous in supplying what we needed. Overall a good stay. Will come back.”

”Great historic hotel, well maintained and updated. Friendly and helpful staff. Location is great for the historic Strand district and cruise departures.”

”It was an all around great experience”

”They do not have microwaves in every single room. They have one microwave per floor and the cleaning stuff will tell you to call the front desk to request for a microwave. We called the front desk and they explicitly told us customers have the right to request for microwaves and they have the right to deny it. We went back-and-forth with management and they refused to give us a microwave. My wife is currently nursing and having an in room microwave would be very useful for us however management...

”Clean”