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Arvostelut: Iris Garden Inn

2.5 out of 5
Iris Garden Inn
347 Main Street, Garden City, GA

Arvostelut

7,2

Hyvä

Arvosana 10 - Loistava. 301 kautta 1002 arvostelua" "
Arvosana 8 - Hyvä. 321 kautta 1002 arvostelua" "
Arvosana 6 - OK. 169 kautta 1002 arvostelua" "
Arvosana 4 - Huono. 95 kautta 1002 arvostelua" "
Arvosana 2 - Hirveä. 116 kautta 1002 arvostelua" "

7,4/10

Siisteys

7,8/10

Henkilökunta ja palvelu

7,0/10

Palvelut/mukavuudet

7,4/10

Majoituspaikan kunto ja tilat

6,8/10

Ympäristöystävällisyys

Arvostelut

2/10 Hirveä

Lauren

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
all the rooms smell like smoke and staff wasn’t friendly
Yöpyi 2 yötä toukokuussa 2024

8/10 Hyvä

rhoecus

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was helpfull and breakfast was served hot, had a good nights rest aswell
Yöpyi 1 yön toukokuussa 2024
Manager vastasi 17.5.2024
Hello rhoecus,We're thrilled to hear you had a restful stay and enjoyed our hot breakfast. Our team is dedicated to providing exceptional service. If there's anything else we can assist you with in the future, please don't hesitate to reach out to us.

4/10 Huono

Rosemarie, Cumming

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We were on the third floor. The ice machine on the third and second floors were not working. We had to go to the first floor whenever we needed ice. We were told there was a 'happy hour', but having cheese and crackers sitting out next to the front desk just wasn't appealing. The tub filled when showering, yet wouldn't fill when someone wanted a bath. The toilet backed up. Called the front desk and was told she'd try to find a maintenance worker otherwise we'd have to go down to the desk to get a plunger! Took time for maintenance to come up so we called back only to be told she forgot to call maintenance! The people at the front desk were friendly when talking face to face. Went to make coffee and the water reservoir was dirty; had a thick film of crud. The window shade wouldn't go up or down because the chain was broken.
Yöpyi 2 yötä toukokuussa 2024
Manager vastasi 15.5.2024
Hello Rosemarie, We apologize for the inconvenience you experienced during your stay. Your feedback will be shared with the relevant departments for improvement. Our team is committed to addressing and resolving maintenance issues promptly. Thank you for highlighting the friendliness of our front desk staff. We appreciate your understanding and patience in these matters, and we hope to better serve you in the future.

2/10 Hirveä

Michelle

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The bed sheets were stained, there was body hair and trash everywhere, the management was very rude and they refused to give us our refund. We had to book another hotel for the 2 nights we paid for but didn't stay here! Terrible experience.
Yöpyi 2 yötä huhtikuussa 2024
Manager vastasi 10.5.2024
Hello Michelle,We appreciate your feedback and regret to learn about your experience. Our team aims to provide a comfortable stay, and we sorry to hear that we fell short of your expectations. Please reach out to management directly for further assistance.

6/10 OK

Dustin

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Not a bad hotel, just wish it had a better quality of breakfast food. It also had no soundproof walls, you can hear the neighbors talking their conversations. Besides that, it’s an average hotel.
Yöpyi 3 yötä toukokuussa 2024
Manager vastasi 7.5.2024
Hello Dustin,We appreciate your feedback regarding the breakfast quality and noise levels. Your comments will be shared with the team for future improvements. We hope the rest of your stay met your expectations.

6/10 OK

Jeanette, Caldwell

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Manager vastasi 2.5.2024
Hello Jeanette, We appreciate you taking the time to review your stay. If there were any aspects you feel we could improve upon, please don't hesitate to contact us directly so we can address them appropriately.

8/10 Hyvä

David

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
It seems to be in the process of renovation and maybe not complete, but good value relative to other choices in the area if you don’t mind being a few minutes off the beaten path
Yöpyi 3 yötä huhtikuussa 2024
Manager vastasi 1.5.2024
Hello David,We appreciate your feedback on your recent stay. Our ongoing renovations are aimed at enhancing the guest experience. We strive to offer competitive rates in the area. Your understanding of the temporary inconvenience is valued as we continuously work to improve our property.

2/10 Hirveä

Evelyn

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Probably the worst place I’ve ever stayed—cleanliness is clearly not a priority. There was a gross smell throughout the building; our room in particular smelled like smoke with another gross scent. Bathroom had mold and mildew and overall was not clean. Suspicious yellow stain on the mattress topper under the sheets. Pretty disgusting overall, definitely not worth the money.
Yöpyi 3 yötä huhtikuussa 2024
Manager vastasi 1.5.2024
Hello Evelyn, We appreciate your feedback and apologize for any inconvenience you experienced. We take cleanliness seriously and will address your concerns with the housekeeping team. Thank you for bringing this to our attention.

10/10 Loistava

Monica

Matkusti ryhmän kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Property is always clean and staff are very friendly! We always stay at Iris Garden Inn or Baymont every time we visit Savannah!
Yöpyi 2 yötä huhtikuussa 2024
Manager vastasi 26.4.2024
Hello Monica,We are thrilled to hear that you enjoyed your stay with us and that our cleanliness and friendly staff met your expectations. It's an honor to be your go-to hotel choice in Savannah, and we look forward to welcoming you back on your next visit.

8/10 Hyvä

willie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It was around a lot of construction. The breakfast was not good or the rooms for the price of the stay but I guess they were inflated for whatever reason that weekend to over $200 a night. Bed was comfy bathroom was ok.
Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 26.4.2024
Hello willie,We appreciate your feedback and regret to hear about the inconveniences you encountered during your stay. Our team continuously strives to improve our guests' experience, and we will share your comments for consideration. Your comfort is important to us, and we hope you had some relaxing moments in our cozy beds. Your comments help us enhance our services for future guests, thank you for sharing.

6/10 OK

John

Yöpyi 5 yötä huhtikuussa 2024
Manager vastasi 25.4.2024
Hello John, We appreciate you choosing our hotel for your stay! If you have any concerns or feedback, please don't hesitate to reach out to us directly. We value your experience and look forward to welcoming you back in the future.

8/10 Hyvä

Tara

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
While it is an older property it is nice. We had a few small issues but nothing major. I would stay there again
Yöpyi 2 yötä huhtikuussa 2024
Manager vastasi 25.4.2024
Hello Tara, We appreciate your feedback and are pleased to hear that you enjoyed your stay overall. Your satisfaction is important to us, and we are glad to know that you would consider staying with us again in the future. If there is anything we can assist you with, please feel free to reach out to our management.

8/10 Hyvä

John

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good for the price
Yöpyi 2 yötä huhtikuussa 2024
Manager vastasi 23.4.2024
Hello John,We appreciate you sharing your feedback with us. Should you have any additional comments or suggestions, please feel free to reach out to our management team. We value your input as it helps us improve our services for future guests.

10/10 Loistava

Edgar, Tampa

Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 10.5.2024
Hello Edgar,We are thrilled to hear you had a wonderful experience at our hotel! We hope to welcome you back soon for another fantastic stay.

6/10 OK

Natalia

Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 20.4.2024
Hello Natalia,We appreciate you choosing our hotel for your stay and hope you had a pleasant experience overall. If you have any specific feedback to share, please feel free to reach out to us directly so we can address any concerns.

8/10 Hyvä

Heather

Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 10.5.2024
Hello Heather, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 Loistava

Francesca

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
the front desk person, ashley, was very friendly and informative. Super close to get great food, pharmacy or whatever you need. i love that they have on site laundry and serve breakfast in the morning!
Yöpyi 2 yötä huhtikuussa 2024
Manager vastasi 19.4.2024
Hello Francesca,We are delighted to hear that you enjoyed the service from Ashley and our convenient location. We strive to provide amenities like on-site laundry and breakfast to enhance our guests' experience. Thank you for your positive feedback!

8/10 Hyvä

Gregory

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Decent hotel, but not much around.
Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 19.4.2024
Hello Gregory, We appreciate your feedback on your recent stay with us. While we're glad you found our hotel to be decent, we regret any inconvenience experienced due to the surrounding area. We hope you still had a comfortable stay and enjoyed our amenities.

10/10 Loistava

nancy

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
India and Latishia are so wonderful. They are very knowledgable about the ins and out of hotel policies and always willing to go above and beyond to help.
Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 20.4.2024
Hello nancy,Thank you for recognizing the excellent service provided by India and Latishia during your stay. Our team prides themselves on their dedication to assisting guests with hotel policies and ensuring a memorable experience. We appreciate your feedback and look forward to welcoming you back in the future.

4/10 Huono

Ana

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
It was a close stay to Savannah with reasonable pricing. The facilities look nice, and the rooms were comfy, but they did not clean the room during our entire stay. The staff was rude and unfriendly, once night there was an altercation between two other guests and one of them call the police, because the staff does nothing to ensure everyone is respected on their personal space, when I raised the concern that it could have probably be better managed to ensure the safety of all guests, the staff person didn’t even look at me… besides the staff being terrible, is an ok place to spend the night…
Yöpyi 3 yötä huhtikuussa 2024
Manager vastasi 19.4.2024
Hello Ana, We appreciate your feedback and are pleased to hear you found our facilities and rooms satisfactory. However, we regret any inconvenience caused by the cleanliness of your room. We take all guest concerns seriously and will address the issues raised to ensure a pleasant stay for all guests. Thank you for bringing this to our attention as we continuously strive to improve our services.

4/10 Huono

Lisa

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The staff was very friendly and knowledgeable about the area. The room was not as clean as i would expect. The shower had stains like there was a backed up drain and not cleaned very well and the toilet seat was still dirty. The tv was not operating and my party was told that the maintenence person would get to it whenever they got back and no one responded for the remainder of my stay. Overall, id give this establishment a 3 out of 5 stars.
Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 17.4.2024
Hello Lisa, We appreciate your kind words about our staff's service. We are sorry to hear about the issues you encountered in the room and with the TV. Your feedback is valuable for our improvement. Thank you for taking the time to share your experience with us.

10/10 Loistava

WENDY, Bathurst

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We stayed 3 nights, Wednesday to Saturday, staff was excellent! They have weekend shuttle service starting Friday which saved us $30-$40 AND happy hour Friday & Saturday 5pm to 8pm, free wine/beer and cheese and crackers …. Unbelievable, it was great!
Yöpyi 3 yötä huhtikuussa 2024
Manager vastasi 15.4.2024
Hello WENDY,We are delighted to hear that you enjoyed our excellent staff and complimentary services, including the weekend shuttle and happy hour. We strive to provide exceptional experiences for all our guests. Your positive feedback is truly appreciated!

10/10 Loistava

bryan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Going thru renovation so not overly clean, but can see the upgrade will make this more upscale and worth it
Yöpyi 4 yötä huhtikuussa 2024
Manager vastasi 12.4.2024
Hello bryan,We are thrilled to hear that you appreciate the improvements we are making for a more upscale experience. Your feedback is invaluable as we strive to enhance our guest's stay. If you have any additional comments or suggestions, please do not hesitate to share them with us.

8/10 Hyvä

Susan

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff friendly,no problems with room or checking,complimental breakfast average but fresh.Felt safe with area. Only negative for us was that we had to drive to Savannah Historic District
Yöpyi 2 yötä huhtikuussa 2024
Manager vastasi 10.4.2024
Hello Susan,We appreciate your positive feedback on our friendly staff, seamless check-in process, and fresh breakfast offerings. While we're glad you felt safe in the area, we understand your disappointment about the distance to the Savannah Historic District. We hope you were able to enjoy your time exploring the area nonetheless.

8/10 Hyvä

Amy, Tampa

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Manager vastasi 12.4.2024
Hello Amy,We are delighted to hear that you enjoyed your stay with us! Please do not hesitate to contact us directly if you have any further comments or suggestions to share. We look forward to welcoming you back soon for another wonderful experience!

8/10 Hyvä

Deborah

Yöpyi 2 yötä huhtikuussa 2024
Manager vastasi 30.4.2024
Hello Deborah,Thank you for sharing this rating, and we apologies if there are any inconveniences you had encountered. We appreciate your business and hope to welcome you back again in the future.

10/10 Loistava

Timothy

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Convenient & quiet
Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 9.4.2024
Hello Timothy,We appreciate your feedback on the convenience and tranquility of your stay with us. If you have any more comments or suggestions, our management team would be happy to hear from you. Thank you for choosing our hotel for your accommodation needs.

4/10 Huono

Michael

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Manager vastasi 9.4.2024
Hello Michael, We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to provide more details so we can address any concerns you may have.

8/10 Hyvä

Laura, Gainesville

Liikematkailija
Hyvää: Siisteys ja palvelut/mukavuudet
X
Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 9.4.2024
Hello Laura,Thank you for sharing your feedback with us. We regret to hear about your experience and will take your comments into consideration for future improvements. Our team consistently strives to provide a comfortable stay for all our guests. We apologize for any inconvenience caused and hope you will consider staying with us again in the future.

8/10 Hyvä

Elisabeth, Houston

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
El hotel necesita renovar las alfombras de los pasillos principales
Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 9.4.2024
Hello Elisabeth,Apreciamos sus comentarios sobre las instalaciones del hotel y los tendremos en cuenta para futuras mejoras. Estamos constantemente evaluando nuestras áreas comunes para brindar la mejor experiencia a nuestros huéspedes. ¡Esperamos darle la bienvenida nuevamente en el futuro!

8/10 Hyvä

Kimberly

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We moved to this hotel after pulling up to our original reservation being a literal dump! This place was clean and in a nice area. Only 10 minutes from River Street and about 30 minutes from Tybee Island. I only rated it 4 stars because they are doing some construction inside and as soon as 8am rolled around they were banging and drilling right outside out door, so there was no sleeping in and my child was woken up.
Yöpyi 2 yötä huhtikuussa 2024
Manager vastasi 9.4.2024
Hello Kimberly, We appreciate your feedback regarding your recent stay with us. We are glad to hear that you found our hotel clean and in a nice area. Our location near River Street and Tybee Island is indeed convenient. We apologize for any inconvenience the construction noise may have caused. Your comments will be shared with the team for improvement. We hope to welcome you back for a quieter stay next time.

4/10 Huono

Harmony

Matkusti perheen kanssa, Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
NOT LUXURY. SMH. Staff could have been kinder, our toliet was broken, had to request basics like coffee, very limited parking, didnt feel clean. Stay somewhere else. The only money spent on upgrades were clearly in the dining room and foyer. Bed was decent. Good luck!
Yöpyi 2 yötä huhtikuussa 2024
Manager vastasi 9.4.2024
Hello Harmony, We're sorry to hear about your experience and thank you for sharing your feedback with us. Your comments will be shared with our team for review. We apologize for any inconvenience caused and hope that you will reach out to management directly to discuss your concerns in more detail. Thank you for staying with us, and we hope you consider giving us another chance in the future.

6/10 OK

Dona

Hyvää: Siisteys
Very hard to find
Yöpyi 2 yötä huhtikuussa 2024
Manager vastasi 7.4.2024
Hello Dona,We regret to hear about the difficulty you experienced in finding us. Your feedback is valuable, and we encourage you to reach out to our management team with any further concerns you may have.

4/10 Huono

Sandra

Matkusti pienten lasten kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Main reason we chose this hotel was because it had on the internet, under details of room- * Highlights Free cribs/infant beds. When we asked the desk clerk, she said she didn't know why it said that, they don't have any. She made me initial and sign some statements that were on a print-out, One was that we may be charged additional fees if we check out early. I asked her about that and she said she doesn't know why that is there, they don't do that. Everything was very odd. Did not receive an email of the final cost statement.
Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 7.4.2024
Hello Sandra,We regret any confusion during your stay. We encourage guests to reach out to management directly for further assistance on any discrepancies regarding the amenities listed. Your feedback is valuable in improving our services. Thank you for sharing your experience with us.

6/10 OK

Jim, London

Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Room wasn't cleaned regularly or very well. No safe in the room, which i think should be a standard feature. Breakfast station was replenished very often, always had to adk front desk person for everything.
Yöpyi 3 yötä maaliskuussa 2024
Manager vastasi 5.4.2024
Hello Jim, Thank you for sharing your feedback with us. We appreciate your comments and will pass them along to our team for their review. We strive to improve our services continuously to enhance our guests' experiences. Your insights will help us in our ongoing efforts to provide excellent service to all our guests.

6/10 OK

Tebra

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Dirty, bed uneven, only 2 bath towels, can hear other guests all night (tv or voices) front desk unmanned in the morning
Yöpyi 1 yön maaliskuussa 2024
Manager vastasi 2.4.2024
Hello Tebra, We appreciate your feedback regarding your recent stay with us. Our team will use your comments to address these issues appropriately and ensure a better experience for our future guests. Your comfort and satisfaction are important to us, and we apologize for any inconvenience you may have encountered during your stay.

6/10 OK

Bailey

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We stayed on the first floor, both nights got woken up by people screaming and laughing and this went on for hours.
Manager vastasi 29.3.2024
Hello Bailey,We apologize for any noise disturbances you experienced during your stay. Guest feedback is valuable, and we will address this with our team to ensure a more peaceful atmosphere for all guests in the future. Our aim is always to provide a comfortable stay for everyone.

2/10 Hirveä

Maikel, Hialeah

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The room was scary
Yöpyi 2 yötä maaliskuussa 2024
Manager vastasi 29.3.2024
Hello Maikel,We apologize for any discomfort you may have experienced during your stay. Your feedback is valued and will be shared with our team for further review and improvement. We hope you will consider staying with us again in the future for an enhanced experience.

4/10 Huono

Vicky M

Huonoa: Siisteys ja henkilökunta ja palvelu
I liked having a fridge & microwave. However, this hotel is not a "luxury" hotel as claimed. The walls needed touch-up paint, carpet was old, not stopper/plug in bathroom sink, ALL the drawer/nightstand pulls were RUSTY. Disgusting. I had a problem with the TV & the front desk could not help nor was there a handyman on the property. This was at 8pm. Very busy trucking thoroughfare on main street in front of property. I knew about the train and that wasn't a problem, but the semi's were constant during the daytime hours. LOTS of construction going on as well. Very disappointing and I would not recommend this property to anybody.
Yöpyi 7 yötä maaliskuussa 2024
Manager vastasi 29.3.2024
Hello Vicky M, We appreciate your feedback and are glad you enjoyed the in-room amenities. We aim to address maintenance concerns promptly and regret the shortcomings you noted. Guest satisfaction is crucial to us, and we apologize for any inconvenience experienced regarding the TV issue. Your input about the surrounding area is valuable, as it helps us enhance our guest experience continuously. Thank you for sharing your review with us.

8/10 Hyvä

Wonro

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was a good stay.
Yöpyi 3 yötä maaliskuussa 2024
Manager vastasi 29.3.2024
Hello Wonro,We are pleased to hear that you had a positive experience during your stay with us. We appreciate your feedback and hope to welcome you back in the future for another enjoyable visit.

6/10 OK

Zachary

Huonoa: Henkilökunta ja palvelu
Bed was clean. Room smelled like a musty motel. Sort of felt unsafe having no one at the front desk around 9 and having to use a keycard to get in. Probably wouldn’t stay here again.
Yöpyi 1 yön maaliskuussa 2024
Manager vastasi 27.3.2024
Hello Zachary,We appreciate your feedback regarding the cleanliness of the bed. Your safety is a top priority for us, and we have security measures in place despite limited front desk hours. We apologize for any inconvenience caused by the musty odor. Your concerns will be shared with the team for further review and improvement.

10/10 Loistava

Valdomiro

Yöpyi 1 yön maaliskuussa 2024
Manager vastasi 17.4.2024
Hello Valdomiro,We are delighted to hear you had a wonderful experience during your stay with us! If you have any further comments or need assistance, please don't hesitate to contact us.

10/10 Loistava

Dulce

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Me encantó lo recomiendo
Yöpyi 1 yön maaliskuussa 2024
Manager vastasi 31.3.2024
Hello Dulce,Agradecemos su recomendación y nos alegra que haya disfrutado de su estancia con nosotros. Esperamos darle la bienvenida nuevamente en el futuro para seguir brindándole experiencias memorables en nuestro hotel.

4/10 Huono

Marilyn, Circle Pines

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
The staff was great! The toilet kept running and the room needs updates. There is no pool or hot tub and the shuttle only runs on the weekend so I had to drive downtown and pay for parking.
Yöpyi 2 yötä maaliskuussa 2024
Manager vastasi 27.3.2024
Hello Marilyn, We appreciate your feedback on our staff. We regret to hear about the maintenance issues you experienced and will address them promptly. Please note that while our amenities may not meet all preferences, we strive to provide a comfortable stay for all guests. For any future concerns, please reach out to management directly.

8/10 Hyvä

Corrine

Not enough towels in the bathroom and no blow dryer
Yöpyi 2 yötä maaliskuussa 2024
Manager vastasi 25.3.2024
Hello Corrine,We appreciate your feedback regarding the towel and blow dryer availability in your room. For any concerns regarding room amenities, please feel free to contact the hotel management directly for further assistance.

2/10 Hirveä

adam s

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property looks horrible. Dirty halls holes in walls, mold, and some weird black tar like substance was all over the room. There's an Old mop water smell in the restroom and there were two face towels instead of regular large towels. The sheets were dirty and the list goes on and on. I checked in at five o'clock and checked out an hour later. The only thing good about this hotel are the clerks at the front desk.
Yöpyi 1 yön maaliskuussa 2024
Manager vastasi 24.3.2024
Hello adam s,We appreciate your feedback and apologize for falling short of your expectations. Rest assured, we take your comments seriously and have shared them with our team for review. We value your acknowledgment of our front desk staff and hope to welcome you back to experience an improved stay.

4/10 Huono

Melissa

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Won’t stay here again.
Yöpyi 1 yön maaliskuussa 2024
Manager vastasi 5.4.2024
Hello Melissa, We appreciate your feedback and regret to hear that your experience did not meet expectations. If you have any further comments or concerns, please don't hesitate to reach out to our management team directly. Your insights are invaluable to us as we continually strive to enhance our guests' experiences.

4/10 Huono

Sean

Huonoa: Majoituspaikan kunto ja tilat
Had to change rooms since the one I was in was terrible
Yöpyi 1 yön maaliskuussa 2024
Manager vastasi 22.3.2024
Hello Sean,We apologize for any inconvenience caused during your stay. Guest satisfaction is our priority, and we regret to hear about your experience. Your feedback will be shared with our team for improvements. Should you have any concerns, please contact our management team directly.

6/10 OK

Tabitha

Matkusti pienten lasten kanssa
Hyvää: Palvelut/mukavuudet
Staff and Service was awesome. Only issue was the toilet bowl handle.
Yöpyi 1 yön maaliskuussa 2024
Manager vastasi 19.3.2024
Hello Tabitha, Thank you for sharing your positive feedback on our staff and service. We appreciate your review and will address the concern regarding the toilet bowl handle for future guests.

4/10 Huono

Keith

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Ice makers on floor 2 and 3 didnt work, the sheets under mattress cover had stuff all over it. We found hair stuck to the shower walls and the Elevator smelt like smoke every time we got on or off the elevator. And had stuffed walls and holes on third floor coming off of elevator. Last but not least when we went to check out both attendants at the front desk were sleeping.
Yöpyi 1 yön maaliskuussa 2024
Manager vastasi 18.3.2024
Hello Keith, We're sorry to hear about your experience and encourage you to reach out to management with further details regarding your stay. Your feedback is valuable to us for future improvements and we apologize for any inconvenience caused during your visit.