Chalet't – Garmisch-Partenkirchen

"This hotel says it has a restaurant but it was mostly closed. A buffet was the only choice for a meal when we arrived, but as we saw it had only some leftovers I asked the staff if they could refill the pots so we could eat. They promised to do so, but failed, told us the buffet is now closed and then charged us regardless. Only after heavy arguing they dropped the charge but nobody felt they needed to apologize for failing to keep their promises and sending us hungry to the room. We felt uninvited and most of the staff were downright rude (with the exception of a very friendly Maria). Many details suggests this hotel is in trouble, a belt missing from a bathrobe, promises to fill the minibar was not kept, there was no shampoo in the spa area, etc. The facilities have all the potentials to serve as a nice hotel, but with the hostile staff I will certainly never visit this place ever again. "

"The room was nice and clea... a bit dated, but the house is allmost 100 years old. The personell was super nice."

"Alles war sehr gut!"

"Hyvin pysäköintitilaa. Edullinen pysäköinti. Hyvä aamiainen. Helposti saavutettavissa autolla."

"Hieno hotelli ja spa. Erityisruokavaliot otettu huomioon aamiaisella."

"It was a very beautiful place and the location was good. I would have liked small changes, better pillows, a dish brush and a door to the shower room. Otherwise it was excellent! Free parking at the street."