Gate City Hotellit

”Nothing”

”Hotel and room were impeccable. Staff so helpful and friendly.”

”While the towels were clean, they still had stains on them. The rooms were clean but the hallway smelt really bad”

”Phenomenal staff!”

”Clean room.”

”Clean. Friendly, helpful staff. Near airport.”

”First time at the Tru brand and it was great very clean. Staff was great wll be using the brand in the future.”

”Nice place”

”Property was clean and well maintained facilities there could support a convention”

”It was a good value, its an older hotel that has some updates. The room was clean, but there are lingering smells of an old hotel. No bugs, quiet, and clean sheets/towels - that's a win in my book! This was a 1 night stay on a weekend.”

”Nice place for the cost. Friendly staff”

”Clean Organized”

”This property offers clean rooms, a good breakfast spread and a professional staff. The only drawback was the interstate road noise which can be heard and make it difficult to sleep. ”

”There roaches and other bugs in the room, the floors were dirty and the toilet holder was barely hanging on the wall.”

”I booked a room at Americourt Extended Stays because the photos looked decent, the price was affordable, and I just needed a place to stay overnight while traveling solo. The front desk employee was kind and welcoming. The lobby felt like an older motel undergoing renovations, but several oddly worded signs throughout the property immediately raised concerns. When I reached the building where my room was located, it was clear many residents were living there long-term. There were clothes hanging...

”They offer you candy when checking in. I must have looked at a different place to stay and accepted this one by mistake. Expedia had us wanting a smoking room? The room was clean but had a strange smell. It has only a space heater for heat. It is supposed to drop in the teens tonight. There is a unit in it that is supposed to be a heat/air conditioner that does not heat. Was charged $150.00 deposit incase we smoked in the room or for incidentals. Which we had no idea about! Which is...

”Spacious room and clean. Perfect location for visiting Big Stone Gap. Hot breakfast available. Stayed on 2nd floor, could hear walking on floor above me.”

”The hotel was nice and very clean. I will definitely be staying again.”

”No real help. Complain about heat and now I am fighting for a refund after getting DOUBLE charged for not staying the full nights there”