Gates Mills Hotellit

”Feels like you are home! The staff is attentive and always so helpful. I love staying here.”

”The room was bare bones but clean, I only slept there. I was very happy for the price.”

”Breakfast was ample. Tile in bathroom floor was loose. We got a feeling management is working to cut costs. Room carpet was not well vacuumed, otherwise ok. ”

”Stayed a couple nights. No issues”

”I didn’t eat the breakfast They only had bread waffles or cereal”

”The staff was wonderful, I mean all of them were very nice. The breakfast was good and had variety. The room was nice, no carpet, pet friendly. but needs to be cleaned better and we were there 3 days and not once was the elevator mopped. no parking up front but they back doors wont let you in so that's inconvenient .”

”The room was very clean and comfortable. The staff are very friendly and helpful. I checked out of another hotel to come stay here again. I love staying here. We’ve stayed here about 6 times. Will come back”

”Since it's a large corporate property my expectation was that it would be similar to other properties that stayed. However it was quite surprising to see some type of soil stain on the bedspread, and the tiles in the bathroom coming up from the floor. But the next morning when it was time to take a shower, I was surprised to see that the shower head was not mounted to the wall just hanging like a hand shower. There was no place to put in to take a shower so I had to hold on to it the whole time....

”I enjoyed the breakfast bar. I enjoyed the variety each morning as I was there for a week”

”The room was pretty clean considering the price. The hotel is old but is ok for a 2 star. The staff was very kind!!”

”I booked the room for the entire weekend. I checked in around 8pm and left at 4am that morning. I woke up to the ceiling leaking onto the bed. I called the front desk and then went down to only be told they were sold out and had nowhere to put me. I drove home and they have not responded about a refund for the other night that was booked. I have stayed here off and on for 15 months while I’ve been in town for work. I will never stay here again.”

”The staff was friendly, polite and attentive. It was a very pleasant place to stay for our weekend plans and would return if needed. ”

”The hotel and room were not kept up well. It looks like they havent updated anything in 30 years.The A/C worked fine. I didn't eat breakfast. It's criminal to call what they had a gym. It's literally the worst hotel gym ever. The pool closes at 8pm. Boo. The family that owns the place was nice, but they treated the lobby like their own living room. Barefoot, feet on the table, etc. Not very clean and definitely unprofessional. I hate to leave a bad review, but I would not recommend this place.”

”I stayed in the Damon room. It was very well kept and inviting. The room was clean and the amenities were appreciated. Parking was off street in a secure lot. The mansion was in a nice area that felt safe. I would certainly recommend this Inn to others. I look forward to visiting again.”

”AC is a bit loud. Staff is very friendly and helpful. Location and parking is convenient.”

”Everything was awesome and the staff was great. I like the cleanliness and atmosphere of the hotel. Very convenient location ”

”It dont believe any of the rooms dont stink of smoke. Curtain fell off. Window wouldnt open. Generally old ane decrepit.”