Huoneistohotellit – Gezira

”Brass Bells provided no information in advance about how to check in. When we arrived at the building, which is a huge apartment tower, there was no signage or any way to find someone to help. We passed a small dark unmarked office, but no one was inside. Eventually, someone from a nearby shop offered to go find someone to help. A young man came after about 5 minutes, who said he was from Brass Bells and took us to the office room we had passed earlier.”

”Every thing was great specially the staff and the place”

”Great customer service”

”便利な立地ですが幹線道路に近く、クラクションなど騒音が大きいのですが、その為チェックイン時に耳栓をくれます。フロントは建物の2階にありますが、正面玄関からその事が分からずチェックイン時は間違った場所に来てしまったのではないかと戸惑います。しかしスタッフはどの方も人柄が良く、とても親切です。”

”Atenção total da gerente local.”

”Real nice and helpful staff. But no hot water and dark hall (no lightbulbs). Lots of good potential but generally run down. ”

”The property does not exist. Be aware of the scam. The phone number provided belongs to private person who tries to put you in other places. Please be careful when you book this un existing place. ”

”Very disappointing and poor handling of problems We stayed for three nights. During the second day, the water was shut off for more than a full day. Til the next day... We could not shower. We could not use the taps. We could not even flush the toilet. My mother had to go downstairs and ask what was going on. We were told that a pipe had broken. Nobody informed us before we asked. Nobody offered us another room or any other solution. We also called Omar, who was supposed to be responsible....