Gilbert Hotellit

”I had requested a handicap room. They said it was available. I needed hand bars in the bathroom, I couldn’t even get my walker in the bathroom alone shut the door. I couldn’t even take a shower. It was disgusting. When I got there, I was told they didn’t have a handicap, as I was checking out the lady said the handicap room was available, which thoroughly pissed me off. Room and I had already accepted my reservation. I was highly disappointed. I would never stay there again. The man didn’t offer...

”It was a nice room and the bed was very comfortable ”

”The room was clean, but dated. Pool and hot tub were nice, my kids enjoyed the pool. Breakfast wasn’t very good, we had eggs which were tasteless and biscuits and gravy also not very good. The stay was quiet and we slept pretty good. ”

”Beds and pillows were very comfortable with really soft sheets. I’m not sure about amenities- we didn’t have a chance to use the pool area due to maintenance. The staff never mentioned anything about a breakfast and we had to leave early so never checked to see if one was available. Only negative was having a room right by the elevator and ice machine which you could hear.”

”This property was very, very clean. The rooms were well taken care of the price was great. I didn’t use or even check out their fitness room because I didn’t have time. Once again, Very Clean!!”

”Had a great stay. There were tons of kids for a dance competition and I didn’t hear a thing in my room.”

”I love staying at the Iowa House when I visit my son at Iowa State. It is very close to campus, definitely within walking distance. The rooms are always clean and cool. The dining room always has something to eat at all hours. Breakfast in the mornings are always good. I even got a text asking if I would be eating breakfast. The staff are great and very accommodating. When I go to Ames, this is the first place I look to stay.”

”The staff is very friendly,”

”Clean room. Staff was nice. ”

”Excellent & well maintained hotel!!”

”Parking was easy, staff was kind, room was clean but could use a better paint job, economic amenities. You will be charged an extra $100 which you should receive back in 7-10 business days if the room is okay.”

”Tissues for the room”

”The front desk was amazingly efficient at getting us checked in!”

”Snowmobile trip with family and friends. Location was great. Rooms were clean and comfortable. Breakfast and pool were also great.”

”The hotel was nice with a large refrigerator, dishwasher and sink. Nice space for guests to sit on couch. Only downfall was that we didn’t get maid service on our 2 night stay. We didnt have a tag up saying no room service annd when we came back later in the day, no one had cleaned the room. We did ask for when we got back but it but it was later in the day and they were already gone.”

”The kitchenette did not contain plates, silverware or glasses. I did enjoy the larger room size.”

”Very clean hotel”