Glen Arm Hotellit

”Not enough staff to help check in however staff that was there were nice and patient.”

”Very clean.. Good conditions. Parking lot needs lighting ..”

”The room was very clean and the bed was very comfortable”

”Convenient and totally fine for my boys and me while they played a tournament at Ripken.”

”It was family friendly and very affordable”

”The rooms were clean. The upkeep on the place could use some work. They need to replace the curtains in all the rooms, clean up the front entrance and fix the ice machines and some walls. The breakfast needs to be beeter with more variety of foods”

”Turkey bacon is not bacon, the only thing that was wrong with the stay. I am not sure if this was normal, but please use real bacon, otherwise Home 2 is definitely in my top 5 places to stay. Fireplace was an amazing touch.”

”Friendly staff and clean room.”

”There was a strong potpourri smell that seemed to be masking something else.”

”We had no curtains on our windows, bathroom was gross, towel hooks falling out of wall, floor had major cracks in it we tripped over, no chair to sit in, stove was hard to work, it was terrible.”

”Room was clean, bed was comfortable.”

”Good place to stay for a night”

”The reception told I would get a quiet room that I had requested upon booking. Eventually, my room was right on top of the main entrance where I could hear all the cars leaving their guests to the hotel. There was also a small playground facing my room. The noise was even worse because the door of my balcony couldn't be closed completely. Sound proofing in my room was also very poor and I could hear my neighbors and people walking on the aisle. There was also smell of smoking coming into my room...

”Key card did not work. Had to go to the front desk several times per day. Property is”

”The hallways are nasty stained carpet all over. Funny smell in hallways. But rooms were ok”

”Very nice”

”The bathroom was not properly ventilated and the reception staff was not welcoming.”

”I usually stay here when I come back home. Staff won’t ever let me check in early. Barely even under 30mins early. One of the two elevators is usually broken. One of the 2 sides doors on each side of the building is usually broken. Parking isn’t enough sometimes for the visitors. Staff is ok definitely don’t go out their way to be nice. I started staying somewhere else. Around the corner. Room better and staff way more nicer. Like I’m paying you haven’t given me nothing for free. So why so mean.”

”The hotel was immaculate and the staff went over and beyond to be helpful.”

”Besides me calling to let them know I would be arriving between 4-5 an I arrived a little after 5 the man at desk told me he canceled my reservation an closes the day out at 6 am mean while I had booked the room for 2 days so once I asked were can I get a room in the area because I drove over 6 hrs he decided to tell me I would have to pay and it would be an early check in fee which I didn’t understand stand when I had the room payed before I got there and called to tell them I was coming so I...