Gowanda Hotellit

”Ok”

”This place was beautiful. The room was gorgeous and the food downstairs and the restaurant was delicious.”

”The room was dirty & unkept . The bed sheets in room 5 ( April 9, 2026 ) were NOT replaced prior to our arrival. When my wife & I were about to get in bed for the night we saw that the sheets contained someones grittiness . Who in the hell wants to crawl into that ? My wife was disgusted . It's MY WIFE ! We left around 3:00 am on 04/10/26 . Tried to get a refund but they declined . Chaffee Lodge is a JOKE & so is the long bearded fast talking lobby attendant ( "manager" LoL ) Also when my...

”I asked for a quiet room and the gentleman at the front desk searched diligently to find one. I practically had a wing to myself. Thank you. The pool is small but fits the bill for young kids to play in. The exercise room has what you need: an elliptical, a treadmill, and dumbbells. I only wish that the TV was in a place where I could watch it while doing my cardio. Breakfast was less than impressive; the yogurt machine was either broken or empty, and I couldn't find someone to help. They did...

”Clean and friendly staff”

”I loved the simplicity yet elegant decor. Great location, right across the street from slopes. Few min drive to shops and restaurants. The bar/grill attached was very convenient with good food. The room and bathroom were very clean. Great place to stay. ”

”Loved the location, amenities and atmosphere. However the bed in room 204 was really hard and stiff and gave us back aches.”

”I liked how clean property and loved the shuttle service to casino!!”

”Hideaway Bay is truly amazing! So peaceful and relaxing. A perfect weekend getaway! We stayed durning Mother’s Day weekend so it was much slower then I assume it would be in the summer. The staff was incredibly attentive- always make sure we had what we needed. If you pass them outside, they are always checking in with you, which i really appreciated it. The grounds were beautifully maintained. The homes were clean and stocked with what you need. Beds were relaxing. Sleeping upstairs is...

”Breakfast was ok, coffee was good!”

”Clean and comfortable. Very nice breakfast.”

”Private, cozy place that’s comfortable, clean, and has everything you need. Nice small town area but easy access to Hamburg, Orchard Park, and Buffalo. ”

”Great!”

”I usually stay at this place when I travel to Hamburg. I was totally shocked to see how much the hotel has gone down hill. From the moment I walked in the place it did not have the same clean appearance I’m used to. The check in wasn’t as smooth as it normally is. When I walked into my room it had a covered up cigarette smoke smell. I found the window broken, which I reported to the front desk where I was meet with an attitude of no big deal. When I went down for breakfast the area was...

”I asked for towels and to empty the garbage TWICE! The note in the room said I had to make the request to housekeeping. The first time I asked for towels, NO RESPONSE. The second time they came through.”

”My second stay at that hotel. The staff was very kind and friendly, the facilities were spotlessly clean, and the room was comfortable and well-furnished. That's all I ever want from a hotel, and it was delivered.”

”Slopes were abundant. Need to improve the signange bigger and better point of direction. ”

”Very nice Ellicottville lodging. Great views, sufficient breakfast ”