4/10 Huono
Stephanie B.
27.8.2025
Huonoa: Siisteys
This is my first review that isn’t mostly positive. It’s honestly hard to write, but it was my family’s experience. We arrived at the house to bad odor and warm, muggy temp. Upon unpacking the frozen food we brought, we found the refrigerator was not working at all and was the cause of the smell. After notifying the property manager, a mid size cooler with ice was brought. This did not keep our frozen items at a low enough temp and they melted/spoiled. When filling the coffee pot, I found it was full of grounds. I worked at cleaning it for 10 minutes….though much of the brown sludge from grounds being left in the back were unable to be cleaned out. When our water park plans the next day got rained out (side not to book within 60 days if you want a chance at your money back), we decided to leave. We notified the property manager and did not even mention any refund as it was our choice. However, when I realized a charger had been left (a MacBook charger), I asked if it could be located and was told they would be there by the end of the week to look. Over a week goes by and I reach out again. Yes, it had been found. Ok…would you be willing to send it back? I’m assuming a hospitable person would USPS it back for under 10 as we had trouble at the rental. Nope. Asked for my VENMO so they could charge me. Not even worth it. I bought a new one and a 33ft travel trailer so I don’t experience this again.
Stephanie B.
Yöpyi 2 yötä heinäkuussa 2025