Estimada Uchenna,Gracias por su reseña ,lamentamos sinceramente saber que no quedó satisfecho con nuestro servicio.La satisfacción de nuestros huéspedes es muy importante para nosotros y nos tomamos muy en serio su valoración. Nos disculpamos sinceramente por cualquier inconveniente que haya podido tener durante su estanciaAtentamente,Lidia NodaDirectora.Gloria Thalasso & Hotel****

Dear Rikhard,Thank you for choosing Gloria Thalasso & Hotels as your holidays destination and for your feedback which helps us to keep improving our standards.Sincerely,Lidia Noda.ManagerGloria Thalasso & Hotels.

Dear Elisa, Thank you for choosing Gloria Thalasso & Hotels as your holidays destination and for your feedback which helps us to keep improving our standards. Sincerely, Lidia Noda. Hotel Manager. Gloria Thalasso & Hotels.

Estimada Sanna,Desde Gloria Thalasso & Hotels le agradecemos que nos haya escogido para disfrutar de su descanso y por haber dedicado unos minutos de su tiempo en compartir su opinión en Hoteles.com . Un cordial saludo,Lidia NodaDirectoraGloria Thalasso & Hotels

Estimada Hilla,Desde Gloria Thalasso & Hotels le agradecemos que nos haya escogido para disfrutar de su descanso y por haber dedicado unos minutos de su tiempo en compartir su opinión en Hoteles.com y agradecemos también su comentario de mejora.Un cordial saludo, Lidia NodaDirectoraGloria Thalasso & Hotels

Estimada Sanna Maria,Gracias por elegir Gloria Thalasso & Hotels como destino de sus vacaciones y por sus comentarios que nos ayudan a seguir mejorando nuestros estándares.Atentamente,Lidia NodaDirectora.Gloria Thalasso & Hoteles.

Dear Tina, Thank you for choosing Gloria Thalasso & Hotels to enjoy your stay and for your kind review. We look forward to welcoming you again Kind regards, Lidia Noda Hotel Manager Gloria Thalasso & Hotels

Dear Sonja, Thank you very much for choosing Gloria Palace San Agustín Thalasso & Hotel **** and for taking the time to share your opinion about our hotel. We are glad to hear that you liked our hotel. Thank you again for your comment to improve our services and we look forward to welcoming you again soon. Best regards, Lidia Noda. Hotel Manager. Gloria Palace San Agustín Thalasso & Hotel****

Dear Guest, Thank you very much for rating our hotel. We are glad to know that you enjoyed your stay with us. We hope to welcome you soon again. Kind regards, Arian Cabrera Assistant manager

Dear Guest, Thank you for your review of your stay in Gloria Palace San Agustin Thalasso & Hotel**** The entire team is pleased to know that we could meet your expectations and you enjoyed your holidays in Gloria. Our main goal is customer satisfaction and we know how important are little details. We are happy to know that you appreciated them. We would be happy to welcome you back again. Kind regards, Arian Cabrera Assistant Manager Gloria Palace San Agustin Thalasso & Hotel****

Estimados huéspedes: Muchas gracias por compartir una valoración de su estancia en Gloria Palace San Agustin Thalasso & Hotel****. Todo el equipo se esfuerza a diario por ofrecer un buen servicio y que así pueda llevarse un memorable recuerdo de su experiencia. Nos complace leer que en general haya disfrutado de los servicios e instalaciones ofrecidos. Asimismo, esperamos recibirles en una futura ocasión para poder ofrecerles una experiencia renovada. Reciba un cordial saludo, ******************* Dear guests, Thank you very much for sharing a review of your stay at Gloria Palace San Agustin Thalasso & Hotel ****. The whole team strives daily to offer a good service so that you can take a memorable memory of your experience back home. We are pleased to read that in general you enjoyed the services and facilities offered. We also look forward to welcoming you on a future occasion to offer you a new experience. With kind regards,

Dear guests, Thank you for your review about your experience in Gloria Palace San Agustin Thalasso & Hotel****. It is a pleasure to know that all in all you enjoyed at the Hotel and specially liked the pool facilities and food. Our main goal is customer satisfaction and are glad to know that we could meet your expectations. We would be happy to welcome you soon! With kind regards,

Dear Gloria Palace San Agustín Thalasso & Hotel **** Guest, From Gloria Palace San Agustín Thalasso & Hotel ****, we thank you for choosing us to spend your holiday in Gran Canaria and for using a few minutes of your time to share your experience. Thank you for mentioning some points that we could improve. We have taken notes of your comments. It is important for us to receive feedback from our guests in order to improve and maintain our standards. We look forward to welcoming you again at our hotel soon. Best regards, Alberto Freniche Gloria Palace San Agustín Thalasso & Hotel **** Director/Manager

Dear guests, Thank you for your lovely review about your stay in Gloria Palace San Agustin Thalasso & Hotel****. The team is delighted to confirm that you enojyed in Gloria and especially are commenting on the restaurant services and park facilities. We would be happy to welcome you soon! With kind regards,

Estimado Kai: Muchas gracias por su valoración en Gloria Palace San Agustin Thalasso & Hotel****. Lamentamos que el equipo Gloria no haya cumplido con sus expectativas. Seguiremos trabajando hacia la mejora y esperamos que nos viste en una próxima ocasión para tener la oportunidad de ofrecerle una experiencia totalmente satisfactoria. No dude en contactarnos si podemos asistirle personalmente. Reciba cordiales saludos,

Dear guests, Thank you for your review about your recent stay in Gloria Palace San Agustin Thalasso & Hotel****. We are glad to know that all in all you had a nice stay and rated your experience with good rating. We would love to welcome you back. Kind regards,

Dear guests, Thank you for your review about your stay in Gloria Palace San Agustin Thalasso & Hotel****. We are glad to know that you enjoyed your holidays and everything was to your like. We also regret that the beds were not totally good to your comfort although you could sleep properly. We would love to welcome you back in Gloria. Kind regards,

Dear guest, Thank you for your review and high rating of your stay in Gloria Palace San Agustin Thalasso & Hotel****. We are glad to read that all in all you enjoyed your holidays with us. We would be happy to welcome you back in Gloria. Kind regards,

Dear Pekka, Thank you for your review about your experience in Gloria Palace San Agustin Thalasso & Hotel****. We are delighted to read that you liked your stay and especial recommend the services such as the shuttle to the beach of Playa del Inglés and Maspalomas. The team would appreciate to welcome you soon. Best regards,

Dear guests, Thank you for your review and high valued scores of your experience in Gloria Palace San Agustin Thalasso & Hotel****. We are glad to read that you liked the service and appreciate your suggestion of improving the cleaning. The Gloria team would be happy to welcome you back. Kind regards,

Dear guests, We are glad to know that you enjoyed your stay in Gloria Palace San Agustin Thalasso & Hotel**** and would love to welcome you back in your next holidays in Gran Canaria. Kind regards,

Dear guests, We pretty much appreciate your high rating and feedback about your recent stay in Gloria Palace San Agustin Thalasso & Hotel****. We are glad to know that the team could satisfy your expectations and would love to welcome you in a future. Kind regards,

Dear Roman, Thank you for your good score given about your recent stay in Gloria Palace San Agustin Thalasso & Hotel ****. Our company's philosophy is to satisfy our customer needs and the whole team strives daily to achieve this goal. We have taken note of your improvement suggestion and would be glad to welcome you back in Gloria. Best regards,

Dear guests, Thank you for your score given about your recent stay in Gloria Palace San Agustin Thalasso & Hotel****. We are glad to know that overall you had a nice stay and the have taken note of your improvement suggestions. We would be happy to welcome you again. Kind regards,

Dear guest, Thank you for your review. We are glad to read that you enjoyed your stay in Gloria and specially mention the food & beverage or facilities. We hope to welcome you back, Best regards,

Dear guest, Tank you for your review of recent stay in Gloria. We are glad to read that everything was to your like and value us with a high score. We would love to welcome you soon. Merry Xmas!

Estimado Arnaud,Gracias por compartir su experiencia con nosotros , por elegirnos para su descanso Saludos cordiales, Lidia Noda Directora Gloria Thalasso & Hotels

Estimado Orlando,¡Gracias por compartir su experiencia con nosotros y por elegirnos para su descanso¡ Agrademos sus bonitas palabras sobre nuestro personal.Esperamos recibirles pronto nuevamente.Saludos cordiales,Lidia NodaDirectoraGloria Thalasso & Hotels

Estimada Joyce,¡Gracias por compartir su experiencia con nosotros y por elegirnos para su descanso¡ Agrademos sus bonitas palabras sobre nuestro personal, la habitación y la comidaEsperamos recibirles pronto nuevamente.Saludos cordiales,Lidia NodaDirectoraGloria Thalasso & Hotels

Lieber Lars,Wir möchten uns herzlich für Ihr Feedback bedanken. Es tut uns sehr leid zu hören, dass Ihr Aufenthalt bei uns nicht Ihren Erwartungen entsprochen hat und insbesondere die Lautstärke in verschiedenen Bereichen unseres Hauses für Unannehmlichkeiten gesorgt hat. Wir verstehen, dass eine ruhige und entspannte Atmosphäre wesentlich für einen angenehmen Aufenthalt ist, und bedauern zutiefst, dass wir in diesem Punkt nicht liefern konnten.Die von Ihnen angesprochenen Punkte haben unsere volle Aufmerksamkeit. Wir nehmen das Feedback unserer Gäste sehr ernst und sehen es als Chance, unseren Service und unsere Einrichtungen zu verbessern. In Bezug auf den Lärm im Esssaal und in den Fluren werden wir sofortige Maßnahmen prüfen, um die Akustik zu verbessern und damit die Geräuschkulisse zu reduzieren. Dazu gehört möglicherweise die Anpassung der Einrichtung und Dekoration, um den Schall besser zu absorbieren, sowie die Überarbeitung unserer Abläufe, um Störungen zu minimieren.Was die Lärmbelästigung in den Zimmern und im Spa-Bereich betrifft, so werden wir ebenfalls die Situation genau untersuchen. Wir werden prüfen, ob zusätzliche Schallschutzmaßnahmen erforderlich sind, um die Privatsphäre und Ruhe unserer Gäste zu gewährleisten. Unser Ziel ist es, sicherzustellen, dass alle unsere Gäste sich entspannen und erholen können, ohne durch externe Geräusche gestört zu werden.Bitte seien Sie versichert, dass wir Ihr Feedback sehr ernst nehmen und entsprechende Schritte unternehmen werden, um die genannten Probleme anzugehen. Wir hoffen, dass Sie uns in Zukunft eine weitere Chance geben, um Ihnen zu zeigen, dass wir in der Lage sind, ein ruhiges und erholsames Erlebnis zu bieten.Falls Sie weitere Anliegen haben oder über Ihren Aufenthalt sprechen möchten, zögern Sie bitte nicht, sich direkt an uns zu wenden. Wir sind hier, um zu helfen und sicherzustellen, dass alle unsere Gäste einen angenehmen Aufenthalt erleben.Mit freundlichen Grüßen,

Estimada Ana Rita,Lamentamos sinceramente que su experiencia no haya cumplido con sus expectativas. Agradecemos sus comentarios y nos comprometemos a mejorar en los aspectos mencionados. Esperamos tener otra oportunidad para ofrecerle una estancia más agradable.Atentamente,

Estimada Carolina,¡Gracias por compartir su experiencia! Nos alegra que haya disfrutado del trato del personal, las vistas, y la ubicación de nuestro hotel. Tomaremos en cuenta tus comentarios sobre la calidad de la comida y las camas para mejorar. ¡Esperamos verle de nuevo!Saludos cordiales,

Dear Julian,Thank you for sharing your positive experience! We're delighted to hear that you enjoyed your stay with us. If there's anything specific you loved or any suggestions you have for us to make your next visit even better, please feel free to let us know. We look forward to welcoming you back for another wonderful stay in the future!"Warm regards,

Dear Sinead,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found your experience at our hotel to be relaxing.Ensuring our guests feel relaxed and at ease during their stay is one of our top priorities, so it's wonderful to know that we were able to provide you with a tranquil atmosphere.We hope to have the pleasure of welcoming you back for another relaxing stay in the future. If there is anything specific you enjoyed or anything we can do to further enhance your experience next time, please feel free to let us know.Warm regards,

Lieber Christoph,herzlichen Dank für Ihre wunderbare Bewertung und dass Sie bereits zum zweiten Mal unser Gast waren! Es freut uns sehr zu hören, dass Sie einen rundum erholsamen Aufenthalt bei uns hatten und sich bei uns wohlgefühlt haben.Mit freundlichen Grüßen,Lidia NodaHotel Managerin