Had 2 rooms for 4 ladies, but one didn't show, so I had a room to myself. Booked 2 nights. My first room had drug dealers outside at the room next door and reeked of cigarette smoke, to which I am allergic. The man in the office switched my room. The 2nd room smelled of dog, but at least I'm not allergic to dog, and the hotel does accept dogs, so no worries. Room wasn't very clean. No way I'd use the shower. Wood flooring with throw rugs that hadn't been vacuumed. My friends were in a room heavy with air freshener. Beds are 6" mattresses. I got a text in the morning that their room had water in it, plus a bonus cockroach. Mine had a bug in the sink, but more like a flea, and it was dead. We told the office we were checking out and they could sell the room to someone else and that we'd like our money back. He did not have the authority to do that. When I tried calling the office, no one answered. My friends' room had no towels or toilet tissue. They took one of my rolls, but had to go to the office for towels. There was the Rock the Country in Hastings and a cheerleading tournament going on, and hotels were full, so I'm sure they made double the money for our two rooms on the second night. We did find a wonderful place for night two, though it was the last room available and one lady slept on a rollaway.
