Halvat hotellit - Greater Plettenberg Bay, Western Cape

”Great location, very nice and clean property and very large unit. One big problem - we stayed in the winter, the a/c and heating is only in the living room. The bedroom is very cold and the master bathroom is freezing. Completely freezing. On top of that, the unit is very dark. Living area and kitchen have only one ceiling light with very dim light and bathroom was missing a light bulb. After asking for a heater and additional light bulb they were provided but the living area was still very dark...

”Lots of stairs, impossible with strollers. Not functional AC. Personnel with good intentions, but not able to look at the wider issue”

”We arrived on a Saturday afternoon and were given a room that was on the first floor with a door out to the sun deck. We were quite tired and thought a nap would be good but no hope as we had the constant noise of the extractor fan from the kitchen going up the wall outside, even if we shut all the windows we heard it. I went back to reception and said we weren’t happy with the noise, we were offered another room but that opened onto the busy sitting area that people were having drinks at so...