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Arvostelut: American Beech Hotel

3.5 out of 5
American Beech Hotel
300 Main Street, Greenport, NY

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 98 kautta 152 arvostelua" "
Arvosana 8 - Hyvä. 35 kautta 152 arvostelua" "
Arvosana 6 - OK. 9 kautta 152 arvostelua" "
Arvosana 4 - Huono. 5 kautta 152 arvostelua" "
Arvosana 2 - Hirveä. 5 kautta 152 arvostelua" "

9,4/10

Siisteys

8,8/10

Henkilökunta ja palvelu

9,0/10

Palvelut/mukavuudet

9,2/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

David, London

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A beautiful and very relaxing place to stay. Really appreciated the little touches like a breakfast basket delivered to your doorstep in the morning! Very friendly and helpful staff too. Perfect place for a Long Island getaway!
Yöpyi 1 yön maaliskuussa 2024
Amy vastasi 1.4.2024
Thank you so much for your review David! It was a pleasure having you and I hope you get a chance to welcome you back soon! Best, Amy

10/10 Loistava

Amanda

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We live locally but wanted to try it out in the off season for a quick staycation. Our stay was a sweet treat! Inviting decor and we enjoyed our breakfast in bed. We made mimosas with the fresh OJ!
Yöpyi 1 yön maaliskuussa 2024

10/10 Loistava

Jose

Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great stay and service.
Yöpyi 1 yön maaliskuussa 2024

8/10 Hyvä

Anne

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was a lovely stay around NYE celebrations. The staff was very responsive, just wish they would seemed a bit happier to be there. Hard to find anyone with a smile. We tried to engage in conversations to let them know we appreciated them but maybe the management team needs to have a team building or take the team for dinner or something. And cheer everyone up!
Yöpyi 2 yötä joulukuussa 2023

10/10 Loistava

jennifer

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023

10/10 Loistava

James

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great stay!
Yöpyi 1 yön joulukuussa 2023

10/10 Loistava

Alexandra

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023

8/10 Hyvä

Marc D

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The overall service was excellent and the room was clean quiet and comfortable. The staff was very attentive to detail and made my stay hassle free.
Yöpyi 1 yön lokakuussa 2023

8/10 Hyvä

Nanci

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön lokakuussa 2023

10/10 Loistava

Bernard

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä lokakuussa 2023

10/10 Loistava

carlos

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön lokakuussa 2023

10/10 Loistava

Lindsey

Yöpyi 1 yön syyskuussa 2023
Tine vastasi 29.9.2023
Greetings from American Beech Hotel, Lindsey! We are much pleased to get a perfect rating from you. We are hoping to host you again soon.

10/10 Loistava

Kimberly

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We loved our stay here! We wanted a quiet, quick local getaway and this was the perfect place. The staff was extremely nice and the room was clean and fun. The breakfast basket delivered to the room was the cutest. We will definitely be visiting again.
Yöpyi 1 yön elokuussa 2023
Tine vastasi 29.9.2023
Greetings from American Beech Hotel, Kimberly! It is nice to know that your stay was wonderful. Hoping to host you again soon.

10/10 Loistava

FRANK

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean, responsive and courteous
Yöpyi 1 yön elokuussa 2023
Tine vastasi 29.9.2023
Greetings from American Beech Hotel, Frank! Thank you for rating our services. It is nice to know that you had a great time.

4/10 Huono

Lauri

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Huoneen mukavuus
Stay away if you want to sleep
Avoid this hotel if you go to sleep before 3 am. Our room was above an empty storefront or so I thought. It turned into a bar at night and we had to listen to people yelling and the door opening and closing until 3 am. In addition, there are outdoor bars with live music on the property. We couldn’t sleep and checked out a day early but the hotel wouldn’t refund our money, relying on something we signed saying we wouldn’t be refunded if we left early. We didn’t expect that the conditions would be so bad that we had to check out, we had not planned on it. We lost $850 and a night of our vacation because the hotel was deceptive in its description of the property. Luxury to me usually means being able to sleep at a decent hour. If you are over 25 or go to sleep before 3 am, avoid this hotel. It’s a shame because the rooms are nice and the property is nice during the day. What they don’t tell you is that you essentially are living in the middle of a bar at night. The management acts like it advises you of the noise on the website. It is deceptive by putting in one line under a room stating where the room is located. That does NOT state you can’t sleep.
Yöpyi 2 yötä elokuussa 2023
Tine vastasi 29.9.2023
Greetings from American Beech Hotel, Lauri! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. American Beech is located right in the heart of Stirling Square. Which means you will be in the middle of the main nightlife area and as a result you can expect noise and loud music, due to external causes we are unable to guarantee 100 percent quiet rooms during the high seasons, and weekends during the off season. However our restaurant American Beech closes at 11pm, Our Black Llama Bar last call is at 11:30pm and should be shut down completely by 1am. We sincerely apologize for the inconvenience but we also place in notices during guest booking for everyone's expectation. Have a great day ahead.

10/10 Loistava

Alexandra, Massapequa

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Rooms were nicely decorated. Staff very nice.
Yöpyi 1 yön elokuussa 2023
Tine vastasi 29.9.2023
Thank you for your appreciation, Alexandra! We are elated to know that you liked our services.

10/10 Loistava

Ho Jung

Yöpyi 1 yön heinäkuussa 2023
Tine vastasi 29.9.2023
Greetings from American Beech Hotel, Ho Jung! We are elated to get a perfect rating from you. Have a great day ahead!

10/10 Loistava

LAUREN FOLGAR, Westbury

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön heinäkuussa 2023

10/10 Loistava

Anita

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön heinäkuussa 2023

4/10 Huono

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu ja huoneen mukavuus
Very Disappointed
We must express our deep dissatisfaction with our stay at American Beech. Throughout our extensive travels, we have never encountered a situation where our accommodations were situated directly above a bar and restaurant, where you could hear every sound. There is no sound proofing or attempt to minimize the noise. The continuous music and loud noise, which commenced at 5pm and persisted until well after 1am, rendered it impossible for us to focus on work or get a restful night's sleep.
Yöpyi 3 yötä heinäkuussa 2023
Team American Beech vastasi 7.7.2023
We are sorry for the inconvenience that you encountered during your stay with us. When notified of the situation we acted promptly in moving you to a much quieter room, as such we thought the situation was rectified.Again we are very sorry for the inconveniences that you encountered during your stay with us and we hope that in the future we can welcome you back.

10/10 Loistava

Jared, Amityville

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön heinäkuussa 2023
Tine vastasi 29.9.2023
Greetings from American Beech Hotel, Jared! We truly are happy to know that your stay was wonderful. Hoping to host you again in the future.

2/10 Hirveä

Daniel

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Have been coming here for years. At least once a year and sometimes twice a year. Unfortunately will never book this hotel again. While the hotel is clean and modern, They have cut staff making finding help when you need it almost impossible. Depending on which room you are placed in, you could be subject to loud music until 1am. And while it does state this on their website many people book through third party sites. The worst part is they are extremely unapologetic and unhelpful when addressing issues and complaints. The staff is probably over worked and underpaid and it comes through in the overall attitude. There are many new and exciting hotels in the area and I am excited to try them.
Yöpyi 1 yön kesäkuussa 2023
Tine vastasi 29.9.2023
Greetings from American Beech Hotel, Daniel! We are truly sorry that you have faced some issues on your stay. We understand that the noise is a concern. We try as much to put a notice during guest booking as this is not something within our control due to property location. We are hoping to provide you a much better service in the future.

10/10 Loistava

Eric

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great place
Yöpyi 1 yön toukokuussa 2023

10/10 Loistava

Kathleen

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2023

10/10 Loistava

Lauren

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The decor inside the rooms and inside the hotel, bar and boutique are so fun and unique. The picnic basket breakfast delivered to our door was a really nice way to wake up and start the day. Greenport is so cute, even in winter. Highly recommend.
Yöpyi 1 yön helmikuussa 2023
Kayla vastasi 21.2.2023
Thank you so much for your positive review and kind words! We at American Beech strive to provide our guests with a stay worth remembering and we are so glad we were able to do that for you! Thank you again for staying with us and we hope to see you again soon!

8/10 Hyvä

Kevin

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2023
Tine vastasi 29.9.2023
Thank you so much for your positive review and kind words! We at American Beech strive to provide our guests with a stay worth remembering and we are so glad we were able to do that for you! Thank you again for staying with us and we hope to see you again soon!

10/10 Loistava

Andrew

Tine vastasi 29.9.2023
Thank you so much for your positive review and kind words! We at American Beech strive to provide our guests with a stay worth remembering and we are so glad we were able to do that for you! Thank you again for staying with us and we hope to see you again soon!

10/10 Loistava

Rachel

Yöpyi 1 yön joulukuussa 2022

10/10 Loistava

Alexandra

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Beautiful hotel and friendly staff
Yöpyi 1 yön joulukuussa 2022
Kayla vastasi 18.12.2022
Thank you so much for your lovely review and kind words! We are so happy that you enjoyed your time with us and look forward to welcoming you back! Have a great day!

10/10 Loistava

Elisa

Yöpyi 1 yön joulukuussa 2022
Kayla vastasi 12.12.2022
Thank you so much for your positive review! We look forward to welcoming you back and hope you have a great day!

10/10 Loistava

ROSS

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Really nice place n great location Would go b as ck
Yöpyi 1 yön joulukuussa 2022
Kayla vastasi 12.12.2022
Thank you so much for your review and king words! We look forward to welcoming you back! Have a great day!

10/10 Loistava

Jenni

10/10 Loistava

Erin

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved this property the minute I stepped in. Service was friendly and rooms were very clean and loved the small touches that made staying there special.
Yöpyi 1 yön lokakuussa 2022
Kayla vastasi 2.11.2022
Hi Erin! Thank you for your kind words and we are so happy that you enjoyed your stay with us here at American Beech Hotel! We hope to welcome you back very soon! Best, Kayla

8/10 Hyvä

Katherine

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great off season value
Kayla at the front desk was fantastic. The room was located in a separate building from the front desk, just around the corner. Ample street parking because its off season & I traveled on a dead weekday. I was kind of bummed the restaurant in the hotel wasn't open, I was under the impression they were going to stay open weekdays after LDW. Room was nicely appointed, did find hair in the bathroom sink but otherwise spotless. Hotel is dog friendly, but you will be charged if youve been found to leave the dog alone in the room for any length of time. Otherwise pets were welcome. Close to all restaurants & shopping. Pretty area to walk your pets all around the back of the hotel. Awesome retail store in the lobby. Great breakfast, comes to your door in the morning in a very charming wicker basket. Fresh coffee, bagels, yogurt, fruit, jam, granola. Frette robes & italian soaps. The room had a coffee pot, with espresso & regular coffee, fully stocked mini bar with local wines, very clean glassware. Perfect stay on the off season, great value.
Yöpyi 1 yön syyskuussa 2022
Kayla vastasi 2.11.2022
Hi Katherine! I am so happy to hear that you overall enjoyed your stay with us! Here at American Beech hotel, we try our very best every day to make sure our guests have the best experience possible! Our guest's feedback is very important to us in helping make that mission possible! We hope to welcome you back very soon to rectify any inconveniences during your stay! Have a great day! Best, Kayla

10/10 Loistava

joseph P

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wonderful hotel, located in a great location. Enjoy, you are going to like it. Oh and by the way it’s not far from the ferry that takes one over to Shelter Island. Drive, Bike or Walk to Shelter.
Yöpyi 1 yön elokuussa 2022

4/10 Huono

Wendy

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä elokuussa 2022

8/10 Hyvä

Elisa

Yöpyi 1 yön elokuussa 2022

10/10 Loistava

Francois

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great place to stay for a travelling break - hotel environment, unfortunately too many closed boutiques and restaurants early week days (Monday to Wednesday). Staff is great and we felt welcomed.
Yöpyi 1 yön heinäkuussa 2022
Stephanie vastasi 29.7.2022
Thank you for taking the time and reviewing your positive experience at American Beech! Looking forward to your next visit

8/10 Hyvä

Sandra

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2022

10/10 Loistava

Douglas

Yöpyi 1 yön maaliskuussa 2022

10/10 Loistava

Thalia

Yöpyi 1 yön helmikuussa 2022

6/10 OK

Katrina

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Wonderful location and cool place to stay. But I chose this location because they are a bar and restaurant on-site. Both were closed when we arrived, we were never given a heads up or even told when we checked in - doors to restaurant were just locked at around 7:30 pm!
Yöpyi 1 yön tammikuussa 2022

10/10 Loistava

Trevor, Brooklyn

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2021

6/10 OK

Stuart

Matkusti kumppanin kanssa
Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat
What was very disappointing for this expensive property was to have our room set right over the restaurant. We could hear all of the very loud noise from the restaurant and bar until 10 pm, which was very irksome. It was a significant lowlight.
Yöpyi 1 yön lokakuussa 2021

10/10 Loistava

John Edward, forest hills

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything about this place was excellent. Rooms are beautiful. Very clean. Stafe was very nice. Many options for dinner and drinks. I shall return
Yöpyi 1 yön syyskuussa 2021
Hotel Manager vastasi 14.9.2021
Dear John, Dear John, It was a very nice to meet you during your stay. We are so delighted that you had such a wonderful time and enjoy all that American Beech has to offer.

4/10 Huono

Tarkistettu asiakas

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very disappointed
For $500 dollars a night,we expected more than a dark bare bones hotel room. Upon checking in, we were basically handed a room key and directed to a building 2 doors away. The window unit air conditioning was loud and the filter was dirty. The bathroom was clean probably because the cleaning person could see the space…unlike the dark crowded bedroom area. The last night of our stay, the young lady at the front desk was pleasant… the other employee was rude and offered no information about the area, tours, and restaurants etc.We were given a sheet telling us about a few delivery out options and 2 or 3 places to dine. I actually called the hotel days before arriving and asked if it was a nice room accommodation and was told that this was the room Hotels.com booked for us and there were absolutely no other nicer rooms available. The employee that we spoke to on our last night, agreed that for what we were paying for 3 nights, we should have been offered one of their larger rooms.However, she had no authority to correct Hotels.com’s booking.That evening, she said we could move to one of the nicer rooms( no other rooms available for our stay?) At that point,we were leaving the next morning, my husband said he didn’t feel up to carrying our luggage down the steep flight of steps and then carrying them around the block to another location( ie. be prepared to do everything on your own!)… we have traveled extensively world wide… we were looking forward to much more!
Yöpyi 3 yötä elokuussa 2021
Hotel Manager vastasi 14.9.2021
Dear Ronnie- Jane, Thank you for sharing your experience. We apologize for the inconvenience and are taking your feedback into consideration. When booking a room through a 3rd party site, the room is chosen by our guest. Pictures and description are provided per room in hopes that our guest choose the best room to accommodate their needs. We apologize if you missed this information. We recognize that the Beech community experience of Greenport may not be for everyone, nonetheless we are disappointed to hear that we have not met your exceptions. We have compensated you for your inconvenience during your stay. Hope to provide you with a better experience next time.

10/10 Loistava

Clifford

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä syyskuussa 2021

10/10 Loistava

Michelle A., Denver

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Loved staying here!
Yöpyi 2 yötä elokuussa 2021
Hotel Manager vastasi 14.9.2021
Dear Michelle, We are so glad you enjoyed your stay with us at American Beech! Thank you for taking the time to review your visit, and we look forward to your next stay!

10/10 Loistava

Lorraine

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
American Beech Hotel
The hotel has a great cozy feel, our room was large and well appointed. All rooms appear to be up narrow and steep stairs so this property wouldn't be appropriate for small children or anyone with mobility issues. Beds were very comfortable. Shower was a little too small. There was no light for the second set of stairs to our room which was a bit of a hazard. We also ate at the restaurant and would have spent more time there but they blast the same electronic music from sun up to well after sun down (truly, one beat, very loud, never changed in three days - read your target market a bit better, there wasn't anyone staying on site under 40).
Yöpyi 3 yötä elokuussa 2021
Hotel Manager vastasi 14.9.2021
Dear Lorraine, Thank you for your feedback! We really appreciate you taking the time to reflect upon your stay at American Beech! We are glad you enjoyed all of the things our hotel has to offer, and we look forward to your next visit!

10/10 Loistava

Clare

Yöpyi 2 yötä elokuussa 2021